8
Morphy Richards products are
intended for household use only.
Morphy Richards has a policy of
continuous improvement in product
quality and design.
The company, therefore reserves
the right to change the specification
of its models at any time.
VC70490 MUK Rev 1 01/11
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0960
Spare Parts 0844 873 0726
Republic of Ireland 1800 409 119
REGISTERING
YOUR TWO YEAR
GUARANTEE
Your standard one year guarantee is
extended for an additional 12
months when you register the
product within 28 days of purchase
with Morphy Richards. If you do not
register the product with Morphy
Richards within 28 days, your
product is guaranteed for 1 year. To
validate your 2 year guarantee
register with us online at
www.morphyrichards.co.uk
N.B. Each qualifying product needs
to be registered with Morphy
Richards individually.
Please note that the 2 year
guarantee is only available in the
UK and Ireland.
Please refer to the
one year guarantee for more
information.
YOUR ONE YEAR
GUARANTEE
It is important to retain the retailer’s
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops
a fault. These numbers can be
found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase, it should be
returned to the place of purchase
for it to be replaced.
If the fault develops after 28 days
and within 12 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy
Richards at the address shown.
You may be asked to return a copy
of proof of purchase.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
If you suspect a fault, follow the
simple checks detailed below
before retrying the appliance or
calling the helpline.
• Check the steam outlet is not
blocked.
• Check the plug is firmly in the
socket.
• Check the socket is working by
trying another appliance.
• Check the fuse in the plug.
If, for any reason, this item is
replaced during the 1 year
guarantee period, the guarantee on
the new item will be calculated from
original purchase date. Therefore it
is vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.
To qualify for the 1 year guarantee,
the appliance must have been used
according to the instructions
supplied.
EXCLUSIONS
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer’s
recommendations or where the fault
has been caused by power surges
or damage caused in transit.
2 The appliance has been used on a
voltage supply other than that
stamped on the products.
3 Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4 The appliance has been used for
hire purposes or non domestic use.
5 The appliance is second hand.
6 Morphy Richards are not liable to
carry out any type of servicing
work, under the guarantee.
7 The guarantee excludes
consumables such as cloths and
spot brush bristles.
• This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country.
VC70490MUK Rev1_Instruction Booklet 04/01/2011 11:54 Page 8
