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Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore, reserves the right to change the specification of
its models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0953
Spare Parts 0844 873 0719
Republic of Ireland 1800 409 119
RN42277 MUK Rev 6 04/09
YOUR TWO YEAR
GUARANTEE
It is important to retain the
retailer’s receipt as proof of
purchase. Staple your
receipt to this back cover
for future reference.
Please quote the following
information if the product
develops a fault. These
numbers can be found on
the base of the product.
Model no.
Serial no.
All Morphy Richards
products are individually
tested before leaving the
factory. In the unlikely event
of any appliance proving to
be faulty within 28 days of
purchase, it should be
returned to the place of
purchase for it to be
replaced.
If the fault develops after
28 days and within 24
months of original
purchase, you should
contact the Helpline
number quoting Model
number and Serial number
on the product, or write to
Morphy Richards at the
address shown. You may
be asked to return a copy
of proof of purchase.
Subject to the exclusions
set out below (see
Exclusions), the faulty
appliance will then be
repaired or replaced and
dispatched usually within 7
working days of receipt.
If, for any reason, this item
is replaced during the 2
year guarantee period, the
guarantee on the new item
will be calculated from the
original purchase date.
Therefore, it is vital to retain
your original till receipt or
invoice to indicate the date
of initial purchase.
To qualify for the 2 year
guarantee, the appliance
must have been used
according to the
manufacturer’s instructions.
For example, kettles should
have been regularly
descaled.
EXCLUSIONS
Morphy Richards shall not
be liable to replace or
repair the goods under the
terms of the guarantee
where:
1
The fault has been caused
or is attributable to
accidental use, misuse,
negligent use or used
contrary to the
manufacturer’s
recommendations or where
the fault has been caused
by power surges or
damage caused in transit.
2
The appliance has been
used on a voltage supply
other than that stamped on
the products.
3
Repairs have been
attempted by persons other
than our service staff (or
authorised dealer).
4
The appliance has been
used for hire purposes or
non domestic use.
5
The appliance is second
hand.
6
Morphy Richards are not
liable to carry out any type
of servicing work, under the
guarantee.
7
Plastic filters for all Morphy
Richards kettles and coffee
makers are not covered by
the guarantee.
•
This guarantee does not
confer any rights other than
those expressly set out
above and does not cover
any claims for
consequential loss or
damage. This guarantee is
offered as an additional
benefit and does not affect
your statutory rights as a
consumer.
•
This guarantee is valid in
the UK and Ireland only.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should
not be disposed of with household
waste.
Please recycle where facilities exist.
Check with your Local Authority or
retailer for recycling advice in your
country.
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