5
Descaling
IMPORTANT: As this kettle is fitted with a
concealed element it must be descaled
regularly. Frequency of descaling depends
on usage and the hardness of the water in
your area.
Excessive scale can cause the kettle to
switch off before boiling and may damage
the element invalidating the warranty.
It is essential that regular descaling takes
place.
Remove hard scale using a proprietary
descaling product suitable for stainless
steel kettles.
We recommend Oust All purpose
Descaler (please follow the instructions
carefully) which may be purchased from our
Helpline or from your local retailer.
Alternatively use citric acid crystals
(available from most pharmacies) as
follows.
1
Fill the kettle 3/4 full, boil, then unplug
the kettle (remove the cordless kettle
from the base unit) and stand it in an
empty sink or bowl.
2
Add 50gm of citric acid crystals to the
water gradually, then leave the kettle to
stand. Do not use a more concentrated
solution.
3
As soon as the effervescence subsides,
empty the kettle and rinse it thoroughly
with cold water.
4
Wipe the outside of the kettle thoroughly
with a damp cloth to remove all traces of
acid which may damage the finish.
IMPORTANT: Ensure that the electrical
connections are completely dry before
using the kettle.
Cleaning
WARNING: Always disconnect the plug
from the mains and allow the kettle to cool
before cleaning.
Wipe the outside with a damp cloth.
IMPORTANT: Do not use abrasive
cleaners on the outside of the kettle which
may scratch the surface.
Helpline
If you have any difficulty with your
appliance, do not hesitate to call us. We’re
more likely to be able to help than the store
from where you bought it.
Please have the following information
ready to enable our staff to deal with your
query quickly:
• Name of the product
• Model number as shown on the
underside of the appliance.
