5
Descaling
IMPORTANT: As this appliance is fitted with a concealed
element it must be descaled regularly. The frequency of
descaling depends on usage and the hardness of the water
in your area.
Excessive scale can cause the appliance to switch off
before boiling and may damage the element invalidating the
warranty.
It is essential that regular descaling takes place.
Remove hard scale using a proprietary descaling product
suitable for stainless steel, glass or plastic.
For stainless steel kettles please follow the instructions
carefully.
Alternatively use citric acid crystals (available from most
pharmacies) as follows:
1
Fill the appliance 3/4 full, boil, then unplug the appliance
(remove the cordless kettle from the base unit) and stand it
in an empty sink or bowl.
2
Gradually add 50gm of citric acid crystals to the water, then
leave the kettle to stand. Do not use a more concentrated
solution.
3
As soon as the effervescence subsides, empty the
appliance and rinse it thoroughly with cold water.
4
Wipe the outside of the appliance thoroughly with a damp
cloth to remove all traces of acid which may damage the
finish.
IMPORTANT: Ensure that the electrical connections are
completely dry before using the appliance.
HINTS AND TIPS
Cleaning and maintenance
WARNING: Always disconnect the plug from the mains
and allow the appliance to cool before cleaning.
Wipe the outside with a damp cloth.
IMPORTANT: Do not use abrasive cleaners on the outside
of the appliance which may scratch the surface.
HELPLINE
If you have any difficulty with your appliance, do not
hesitate to call us.
We are more likely to be able to help than the store from
where you bought it.
Please have the following information ready to enable our
staff to deal with your query quickly.
•
Name of the product.
•
Model number as shown on the underside of the appliance.
•
Serial number as shown on underside of the appliance.
YOUR TWO YEAR GUARANTEE
It is important to retain the retailers receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
Please quote the following information if the product develops a
fault. These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase it should be
returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of
original purchase, you should contact the Helpline number
quoting Model number and Serial number on the product, or
write to Morphy Richards at the address shown.
You may be asked to return a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions) the
faulty appliance will then be repaired or replaced and
dispatched usually within 7 working days of receipt.
If for any reason this item is replaced during the 2 year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date of
initial purchase.
To qualify for the 2 year guarantee the appliance must have
been used according to the instructions supplied. For example
crumb trays should have been emptied regularly.
Exclusions
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1
The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturers
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2
The appliance has been used on a voltage supply other than
that stamped on the products.
3
Repairs have been attempted by persons other than our service
staff (or authorised dealer).
4
Where the appliance has been used for hire purposes or non
domestic use.
5
Morphy Richards are not liable to carry out any type of
servicing work, under the guarantee.
6
Plastic filters for all Morphy Richards kettles and coffee makers
are not covered by the guarantee.
7
Batteries and damage from leakage are not covered by the
guarantee.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as a
consumer.
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