11
Troubleshooting
Problem
•
On/Off Button
(7)
is not
illuminated.
Reason
•
The unit may not be properly
connected to the power
supply.
Solution
1.
Check the plug is connected to
the socket and the power is
turned on at the wall.
2.
Check and replace the fuse if
necessary.
3.
The machine may be in
standby mode. You can wake
the machine up by pressing
any button or opening the
Slider
(5)
.
•
No coffee/tea produced, only
water.
•
The Nozzle
(10)
could be
blocked or there could be a
problem with the capsule.
1.
If the Nozzle
(10)
is blocked,
follow the cleaning instructions
on page 8.
2.
Check the capsule is aligned
into place properly and the
Slider
(5)
is completely shut.
3.
The capsule could be a faulty
one, repeat the process again
with a new capsule.
•
The Slider
(5)
cannot be
completely closed.
•
There could be a capsule
lodged somewhere in the
machine.
1.
Check that the used Capsule
Container
(11)
is not full which
will stop used capsules falling
into the container.
2.
Check there are no capsules
stuck in the mechanism under
the Slider
(5)
.
•
Lights on the front Control
Panel
(6)
flash more quickly
than normal.
•
The Slider
(5)
may not be
completely closed on top of
the machine.
1.
Ensure the Slider
(5)
is
completely closed and there
are no capsule blockages.
•
Used capsules will not fall
down into the used Capsule
Container
(11)
.
•
The capsule container may be
too full.
1.
Check the used capsule
container is not too full. Open
and re-close the Slider
(5)
a
few times to release any
lodged capsules.
•
The machine is making a loud
noise, all lights on the front
Control Panel
(6)
are flashing or
extraction has completely
stopped.
•
You may have run out of water.
1.
Turn the machine off
completely and remove the
Water Tank
(3)
. Re-fill with
water and follow the
instructions on page 5 before
making coffee again.
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 11
