7
Subject to the exclusions set out
below (see Exclusions) the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
If for any reason this item is
replaced during the 2 year
guarantee period, the guarantee on
the new item will be calculated from
original purchase date. Therefore it
is vital to retain your original till
receipt or invoice to indicate the
date of initial purchase. To qualify
for the 2 year guarantee the
appliance must have been used
according to the manufacturers
instructions. For example kettles
should have been regularly
descaled.
Exclusions
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
1
The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the fault
has been caused by power surges
or damage caused in transit.
2
The appliance has been used on a
voltage supply other than that
stamped on the products.
3
Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4
Where the appliance has been used
for hire purposes or non domestic
use.
5
Morphy Richards are not liable to
carry out any type of servicing work,
under the guarantee.
6
Plastic filters for all Morphy
Richards kettles and coffee makers
are not covered by the guarantee.
This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
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