Please have the following
information ready to enable our
staff to deal with your enquiry
quickly:
•
Name of the product
•
Model number as shown on the
underside of the appliance.
•
Serial number as shown on
underside of the appliance.
UK Helpline 0844 871 0954
BRITA Helpline 0844 742 4800
Spare Parts
0844 873 0720
Ireland Helpline 1800 409 119
WEBSITE
You may also contact us
through our website, or visit the
site to browse and purchase
appliances, spare parts and
accessories from the extensive
Morphy Richards range.
REGISTERING
YOUR TWO YEAR
GUARANTEE
Your standard one year guarantee is
extended for an additional 12 months
when you register the product within
28 days of purchase with Morphy
Richards. If you do not register the
product with Morphy Richards within
28 days, your product is guaranteed
for 1 year. To validate your 2 year
guarantee register with us online at
www.morphyrichards.co.uk
N.B. Each qualifying product needs to
be registered with Morphy Richards
individually.
Please note that the 2 year
guarantee is only available in the
UK and Ireland.
Please refer to the
one year guarantee for more
information.
YOUR ONE YEAR
GUARANTEE
It is important to retain the retailer’s
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following information
if the product develops a fault. These
numbers can be found on the base of
the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within 28
days of purchase, it should be returned
to the place of purchase for it to be
replaced.
If the fault develops after 28 days and
within 12 months of original purchase,
you should contact the Helpline
number quoting Model number and
Serial number on the product, or write
to Morphy Richards at the address
shown.
You may be asked to return a copy of
proof of purchase.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced and dispatched usually within
7 working days of receipt.
If, for any reason, this item is replaced
during the 1 year guarantee period, the
guarantee on the new item will be
calculated from original purchase date.
Therefore it is vital to retain your
original till receipt or invoice to indicate
the date of initial purchase.
To qualify for the 1 year guarantee, the
appliance must have been used
according to the instructions supplied.
For example, crumb trays should have
been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be liable to
replace or repair the goods under the
terms of the guarantee where:
1
The fault has been caused or is
attributable to accidental use, misuse,
negligent use or used contrary to the
manufacturer’s recommendations or
where the fault has been caused by
power surges or damage caused in
transit.
2
The appliance has been used on a
voltage supply other than that stamped
on the products.
3
Repairs have been attempted by
persons other than our service staff (or
authorised dealer).
4
The appliance has been used for hire
purposes or non domestic use.
5
The appliance is second hand.
6
Morphy Richards are not liable to carry
out any type of servicing work, under
the guarantee.
7
Plastic filters for all Morphy Richards
kettles and coffee makers are not
covered by the guarantee.
8
Batteries and damage from leakage
are not covered by the guarantee.
•
This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered as
an additional benefit and does not
affect your statutory rights as a
consumer.
•
This guarantee is valid in the UK and
Ireland only.
Morphy Richards products are intended for household use only.
See usage limitations within the location safety instructions.
Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of
it’s models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0954
Spare Parts 0844 873 0720
Republic of Ireland 1800 409 119
KT43852 MUK Rev 2 10/09
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country.
6
For details of other Morphy Richards products, please see our website:
43852 Rev2:x 23/10/2009 13:52 Page 2
