TROUBLESHOOTING
WARNING ALARM & TROUBLESHOOTING
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1. WARNING ALARM
• Use this troubleshooting guide for a list of possible solutions if the machine does not perform as
expected or malfunctions.
• If a solution cannot be found or the problem persists, please contact your authorized service center.
• Do not, under any circumstance, dismantle or attempt to repair the machine yourself.
PROBLEM POSSIBLE CAUSES SOLUTION
No display on control panel • Power Plug is not inserted correctly. • Reinsert power plug correctly.
• No power supply. • Inspect the power socket or change to
another power socket.
• Power switch is not turned on. • Press power switch.
• Check power supply
Water inlet hose leaking • Inlet hose connector (connecting with the • Reinstall the inlet hose again.
tap) is not secure.
• Inlet hose and washing machine connector • Tighten the connector of the machine.
is loose.
Machine does not drain • Drain hose is not placed down on floor • Lay down the drain hose to floor level.
level.
• Drain hose is bent/twisted or obstructed. • Straighten or clean the drain hose.
No water supply • Tap is not turned on. • Restart when water supply is resumed.
• Water inlet hose is obstructed. • Turn on the tap.
• Follow instructions “cleaning the water
inlet filter”.
Spin function stops and water • Excessive or insufficient laundry load.
supply resumes during spin • The machine will adjust itself
program • Machine is not placed on stable surface. automatically.
Spin function not working even • Top lid is open when drain function begins • Close the top lid.
when spin button is selected or when is completed.
Intermittent spin during spin • Balance laundry load for best spin results. • This is normal.
function
Water flows from drain hose • Water remnant in the tub during factory • This is normal.
during first use quality check and test
PROBLEM POSSIBLE CAUSES SOLUTION
Indicator water level light, wash, spin After filling water for 5 minutes, water Open the top lid, refer to troubleshooting
& other lights not flashing. does not reach the ideal level. guide for solution, then close the top lid
to clear the alarm.
Top lid is opened during the spin Close the top lid and clear the alarm.
process.
Water does not fill to the required level Open the top lid, refer to troubleshooting
even after 50 minutes. guide for solution, then close the top lid
to clear the alarm.
Indicator water level light, spin, Spin is not balanced. Open the top lid and clear the alarm.
air- dry & other lights not flashing.
Indicator water level light, soak & Water exceeds the overflow level. Drain excess water until the water level
other lights not flashing. reaches the ideal water level.
Water level indicator light & other Water level sensor malfunction. Turn off the power supply and contact
lights not flashing. your authorized technicians.
2. IMBALANCE ADJUSTMENT
• Strong vibrations may occur during spinning if laundry load is not placed equally inside the tub. This
machine has an imbalance adjustment function which will activate automatically once vibration
exceeds the allowed level to rectify the imbalance.
3. POWER SUPPLY IS CUT OFF AUTOMATICALLY
• If the START/PAUSE button is not activated within 10 minutes after pressing POWER, power supply
will be cut off automatically.
• When washing completes, power supply will be cut off automatically.
4. MEMORY BACKUP FUNCTION
• If power supply is cut off while machine is operating, the last selected program can be memorized
and continued once power supply resumes.
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