Help & Support
First please read this manual thoroughly (particularly the Troubleshooting section, if present). If a warranty is
applicable, further details can be found in the Warranty Statement, 0080- STF-00139, available upon request.
Tritech International Ltd can be contacted as follows:
Address
Tritech International Ltd
Peregrine Road
Westhill Business Park
Westhill, Aberdeenshire
AB32 6JL, UK
Telephone
+44(0)1224 744 111
Website
www.moog.com/tritech
Prior to contacting Tritech International Ltd please ensure that the following information is available:
1.
The Serial Numbers of the product and any Tritech International Ltd equipment
connected directly or indirectly to it
2.
Software or firmware revision numbers
3.
A clear fault description
4.
Details of any remedial action implemented
Contamination
If the product has been used in a contaminated or hazardous environment you
must de-contaminate the product and report any hazards prior to returning
the unit for repair. Under no circumstances should a product be returned that is
contaminated with radioactive material.
The name of the organisation which purchased the system is held on record at Tritech International Ltd and
information of new software or hardware packages will be announced at regular intervals. This manual may not
detail every aspect of operation and for the latest revision of the manual please refer to www.tritech.co.uk
Tritech International Ltd can only undertake to provide software support of systems loaded with the software in
accordance with the instructions given in this manual. It is the end user’s responsibility to ensure the compatibility
of any other package they choose to use.
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