Here For You
After-sales assistance
If you continue to experience problems with your Fridge Freezer, please call the Montpellier customer service
helpline on:
01759 487839
.
Please have all your product details available, including the model number, serial number, date of purchase,
and your retailer's details before registering a fault.
T he service call cannot progress without this information.
Your 2 year Manufacturer•s guarantee
THIS DOES NOT AFFECT YOUR STAT UTORY RIGHTS.
Your new Montpellier appliance carries a free guarantee which protects you against the cost of repairs during the
first 24 months from date of purchase provided that:
Any claim is accompanied by evidence of the model reference, model serial number and proof of purchase, such
as a Sales Receipt, showing that the appliance was purchased within the 24 months prior to the date
of claim.
What is not covered under the Guarantee
•
Any appliance not correctly installed and operated in accordance with the manufacturer's instructions.
•
Any appliance that is used for anything other than domestic purposes.
•
Any defect caused by accident. misuse, unauthorised modification or inexpert repair.
•
Cost of Call-out where a fault cannot be found with the appliance.
•
Cost of Call-out for work covering routine maintenance, such as, but not exclusively, cleaning of filters or
defrosting.
•
Cost of Call-out for work required to correct the alignment of doors following door reversal procedures
carried out by you.
•
Use of the appliance by anyone other than the Householder.
•
Use in any commercial environment.
•
Consumable items, such as, but not exclusively, fuses in plugs, bulbs and breakable items which require
routine replacement.
•
Repair costs incurred that have not been authorised by Montpellier and/or carried out by a non-approved
Montpellier engineer.
YOUR GUARANTEE IS VALID ONLY IN THE UK.
To register your appliance simply complete the card in your appliance pack and return it with a stamp affixed or
alternatively you can register online at
www.montpellier-appliances.com/support
SERVICE HELP-LINE
Should your appliance develop a fault. please call the Montpellier customer service helpline on:
01759 487839
.
Please remember to have all your product details available, including the model number, serial number, date of
purchase and your retailer's details before registering a fault.
Your service call cannot progress without this information.
