15
14
1
•
888
•
557
•
3848
Wards.com
Problem
Possible Cause
Remedy
Oven will not start
a. Electrical cord for oven
is not plugged in
b. Door is open
c. Wrong operation is set
a. Plug into the outlet
b. Close the door and try
again
c. Check instructions
Arcing or sparking
a. Materials to be avoided
in the oven were used
b. The oven is operated
while empty
c. Spilled food remains in
the cavity
a. Use microwave-safe cook-
ware only
b. Do not operate with the
oven empty
c. Clean cavity with a damp
towel
Unevenly cooked foods
a. Materials to be avoided
in the microwave oven
were used
b. Food is not defrosted
completely
c. Cooking time, power
level is not suitable
d. Food is not turned or
stirred
a. Use microwave-safe cook-
ware only
b. Completely defrost food
c. Use correct cooking time,
power level
d. Turn or stir food
Overcooked foods
Cooking time, power level is
not suitable
Use correct cooking time, power
level
Undercooked foods
a. Materials to be avoided
in the microwave oven
were used
b. Food is not defrosted
completely
c. Oven ventilation ports
are restricted
d. Cooking time, power
level is not suitable
a. Use microwave-safe cook-
ware only
b. Completely defrost food
c. Check to see that oven
ventilation ports are not
restricted
d. Use correct cooking time,
power level
Improper defrosting
a. Materials to be avoided
in microwave oven were
used
b. Cooking time, power
level is not suitable
c. Food is not turned or
stirred
a. Use microwave-safe cook-
ware only
b. Use correct cooking time,
power level
c. Turn or stir food
Cleaning and Care
1. Turn off the microwave and unplug the power cord from the wall before cleaning.
2. Keep the inside of the microwave clean, especially the wave guide. When food
splatters or spilled liquids adhere to the microwave walls, wipe with a damp
cloth. Mild detergents may be used if the microwave gets very dirty. Avoid using
spray or other harsh cleaners. They may stain, streak or dull the door surface.
3. The outside of the microwave should be cleaned with a damp cloth. To prevent
damage to the operating parts inside the microwave, water should not be al-
lowed to seep into the ventilation openings.
4. Wipe the window on both sides, the door seals and adjacent parts with a damp cloth
to remove any spills or splatters.
5. Do NOT allow the control panel to become wet. Clean with a soft, damp cloth.
When cleaning the panel, leave the microwave door open to prevent it from
accidentally turning on.
6. If steam accumulates inside or around the outside of the door, wipe with a soft
cloth. This may occur when the microwave is operated under high humidity and
is normal.
7. It may be necessary to remove the glass tray for cleaning. Wash the tray in
warm, soapy water or in a dishwasher. The roller ring and microwave floor
should be cleaned regularly to avoid excessive noise. Wipe the bottom surface
of the microwave with a mild detergent.
8. The roller ring may be washed in mild, soapy water or in a dishwasher. When
removing the roller ring, be sure to replace it in the proper position.
9. Remove odors from your microwave by combining a cup of water with the juice
and skin of one lemon in a microwaveable bowl. Microwave for 5 minutes. Wipe
thoroughly and dry with a soft cloth.
10. The microwave should be cleaned regularly and any food deposits should be
removed. Failure to maintain the microwave in a clean condition could lead to
deterioration of surfaces that could adversely affect the life of the unit and could
possibly result in a hazardous situation.
11. Please do not dispose of this appliance in a regular garbage receptacle. Please
check to see where you can dispose of such appliances.
12. If the light bulb burns out, contact our toll-free customer service number for
information.
Troubleshooting
Check your problem by using the chart below and try the solutions for each
problem. If the microwave oven still does not work properly, contact our toll-free
customer service number for information.