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CUSTOMER SERVICE
The Monoprice Customer Service department is dedicated to ensuring that your ordering,
purchasing, and delivery experience is second to none. If you have any problem with your
order, please give us an opportunity to make it right. You can contact a Monoprice
Customer Service representative through the Live Chat link on our website
www.monoprice.com during normal business hours (Mon-Fri: 5am-7pm PT, Sat-Sun: 9am-
6pm PT) or via email at [email protected]
PACKAGE CONTENTS
Please take an inventory of the package contents to ensure you have all the items listed
below. If anything is missing or damaged, please contact Monoprice Customer Service for a
replacement.
1x 12-inch (604212) or 15-inch (604215) 2-Way Active PA Speaker
1x AC Power Cord (NEMA 5-15 to IEC 60320 C13)
TECHNICAL SUPPORT
Monoprice is pleased to provide free, live, online technical support to assist you with any
questions you may have about installation, setup, troubleshooting, or product
recommendations. If you ever need assistance with your new product, please come online
to talk to one of our friendly and knowledgeable Tech Support Associates. Technical
support is available through the online chat button on our website www.monoprice.com
during regular business hours, 7 days a week. You can also get assistance through email by
sending a message to [email protected]