4
TROUBLESHOOTING
Q1. Video is present on only one of the output displays.
A1. Check the input selection on the display. Verify the display is capable of displaying the
video resolution of the HDMI source and reduce the video resolution of the video
source, as necessary. Check the HDMI cable connections. Try swapping out the HDMI
cable with a known good one.
Q2. There is no video on either output display.
A2. Verify that the video source is powered on and that video is being played. Verify that
the Power LED is illuminated. Verify that the two displays are capable of displaying the
video resolution of the HDMI source and reduce the video resolution of the video
source, as necessary. Check the HDMI cable connections. Try swapping out the HDMI
cable with a known good one.
Q3. The Power LED is not illuminated.
A3. Verify that the USB power source is operating properly. Try using a different USB
power source. Check the USB cable connections. Try swapping out the USB cable with
a known good one.
SPECIFICATIONS
Model
15651
HDMI® Inputs
1
HDMI Outputs
2
Maximum Video Resolution
4K@30Hz
HDMI Version
1.4
HDCP Version
1.4
Power Source
Micro USB, 5 VDC