17
Questions?
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problem
solver!
PROBLEM
POSSIBLE CAUSE
APPLIANCE DOES
NOT OPERATE
• Appliance is so quiet that most of the time you will hear low or
no operating noise.
• Appliance may be in defrost cycle when compressor motor does
not operate for about 30 minutes.
• Controls are set to OFF. Press ON/OFF button on control panel.
• If interior light is not on, appliance may not be plugged in at
electrical outlet. Push the plug completely into the electrical
outlet.
• The GFCI circuit breaker is tripped. Replace fuse or reset the
breaker.
• The appliance is in showroom mode. Unplug it and plug it
back in.
VIBRATION OR
RATTLING (Slight
vibration is normal.)
• Adjust the leveling legs as shown in the Installation Instructions.
COMPRESSOR
MOTOR OPERATES
FOR LONG PERIODS
OR CYCLES ON AND
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• Normal when appliance is first plugged in. Wait 24 hours for the
appliance to completely cool down.
• Often occurs when large amounts of beverages are placed in
appliance.This is normal.
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature control set at the coldest setting. See
Temperature Control.
COMPARTMENT TOO
WARM
• Temperature control not set cold enough. See Temperature
Control. Allow 24 hours for temperature to change.
• Warm weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.
• Thermistor may be blocked, which can affect the overall
temperature. The thermistor is located on the right-hand side,
just above the third shelf.
APPLIANCE HAS
ODOR
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in appliance; replace every 3
months.
DOOR NOT CLOSING
PROPERLY
• Door gasket is sticking or folding over. Apply petroleum jelly or
paraffin wax to the face of the gasket.
• The door is hitting an internal component inside the appliance.
Adjust interior components to prevent interference.
MOISTURE FORMS
ON OUTSIDE OF
APPLIANCE
• Not unusual during periods of high humidity. If bothersome,
wipe surface dry; otherwise, moisture will evaporate in time.
• Door left open or package holding door open.
FROST OR MOISTURE
COLLECTS INSIDE
• Too frequent or too long door openings.
• In humid weather, air carries moisture into appliance when door
is opened.
• Temperature control set at coldest setting.
• Thermistor may be blocked, which can affect the overall
temperature. The thermistor is located on the right-hand side,
just above the third shelf.
The Problem Solver
Outdoor/Indoor Refrigerator
