Moneris vx810 duet, Руководство по эксплуатации

Страница: 48 / 193

2. Features and Procedures
2.3.8 Cashback
This feature gives your customers the option of withdrawing cash from their debit account when they make a
purchase at your place of business. You provide the cash to your customer and your business account is
reimbursed for the amount of the Cashback when the Batch Close transaction is processed. Cashback is
available only on Debit Purchases.
IMPORTANT: The Cashback option is not available for contactless debit (Interac Flash)
transactions.
When customers choose to receive cash back, the terminal prompts them to:
•
select a pre-set Cashback amount,
•
manually key in another amount, or
•
skip Cashback altogether.
Your terminal is configured with three pre-set Cashback amounts ($10, $20, $30), but you can change these to
amounts of your choice. Your terminal is also configured with a Cashback limit that is applied when customers
manually key an amount instead of selecting a pre-set amount ($40), but you can change it to an amount of your
choice.
Note: When an external PINpad is connected to your terminal, the customer is offered the
pre-set Cashback limit as a fourth selectable amount.
For Cashback customer entry procedures, see Entering a Cashback Amount .
To configure the Cashback feature on the terminal, see Configuring Cashback .
2.3.9 Clerk ID Prompting and Clerk Sub-Totalling
This feature allows you to set up individual Clerk IDs on your terminal. Clerk IDs are unique identifiers that a
terminal operator keys in when prompted each time he/she performs a transaction.
This allows you to produce Clerk Sub-Totals Reports that track financial totals and number of transactions by
clerk. Using this feature also allows you to produce Tip Reports in order to track tip activity by individual clerk.
Each Clerk ID can have one to six alphanumeric characters (punctuation and special characters are not
allowed). A maximum of 255 Clerk IDs can be added for one Merchant ID. Once Clerk IDs are set up and
associated with your Merchant ID, they can be used on any handheld terminal that has been configured using
your Merchant ID.
IMPORTANT: Clerk Subtotals must be cleared on a regular basis (weekly is recommended). If
not, the Moneris host will automatically clear the totals when the number of transactions for a card
type processed by a Clerk ID reaches 10,000.
Default Clerk ID
A default Clerk ID can be set up on your terminal to be automatically used on all transactions (no Clerk ID
prompting). When this feature is enabled, all transactions performed on that terminal will be added to the
Default Clerk IDs totals regardless of which operator performs the transaction.
For the Clerk ID prompting procedure, see Entering the Clerk ID .
To configure Clerk Mode on your terminal, see Configuring Clerk Mode .
38 Moneris Vx810 Duet Operating Manual