67
MIP2000 User’s Manual ·
Supplement
5
Damage Compensation
· Free compensation services will be provided for manufacturer’s defects or
spontaneous failure within 12 months of warranty.
Free of charge
Free repair
Pay fee for repair
and exchange
Failures of
performance
and feature
when
the products
have been
used in the
normal state
Types of damage
Within warranty After warranty
Compensation
Major repair within 10 days from the
purchase
Major repair within 1 months from the
purchase
Exchange or
refund
Exchange or free
repair
Same defect occurs 3times
Same defect occurs 4times
Different defects occur 5times
Repair with charge
Repair with charge
Repair with charge
Refund the price
adding up
The case of the company does not
have parts of the product to repair
within retention period
10% of the amount
after depreciation
Refund the
amount after
depreciation
Repair-
able
case
Damages occurred during shipping or
installation
Exchange
Refund
Free repair
N/A
The case of the company has parts of
the product but repair is impossible
Refund the amount
after depreciation
Repair with charge
Exchange or
refund
Exchanging product required major
repair within 1month from exchanging
date.
The case of the company loss the
product customer request to repair.
The case of exchange is not possible
Impossible to repair
Impossible to repair
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