SYMPTOM
There is no spark when lighting the gas
SOLUTION
Check that the unit is plugged in and the
electrical supply is switched on
Check that the RCCB has not tripped (if
fitted)
Check the mains fuse has not blown
Check the correct control knob has been
turned.
SYMPTOM
The plate is not giving satisfactory results
SOLUTION
Check the plate is clean and dry
Check the cooking pan is the correct size
for the plate.
Check the cooking pan has a flat bottom
Check the setting is correct for the type
of cooking.
Something not
working
If the appliance is not working correctly, please
carry out the following checks, before
contacting your local Service Force Centre.
IMPORTANT:
If you call out an engineer to a
fault listed below, or to repair a fault caused by
incorrect use or installation, a charge will be
made even if the appliance is under guarantee.
Service and Spare Parts
If you require spare
parts or an engineer contact your local Service
Force Centre by telephoning:
08705 929 929
Your call will be routed to the Service Centre
covering your post code area.
CUSTOMER CARE
For general enquiries concerning your Moffat
appliance and for further information on Moffat
products, please contact:
Customer Care Department
Moffat
55-77 High Street - Slough
Berkshire SL1 1DZ - Tel : 08705 950950
* calls to this number may be recorded for training purposes
Maintenance
and Cleaning
Before any maintenance or cleaning
can be carried out, you must
DISCONNECT
the hob from the
electricity supply.
The hob is best cleaned whilst it is still
warm, as spillage can be removed
more easily than if it is left to cool.
The Hob Top
Regularly wipe over the hob top using a soft
cloth well wrung out in warm water to which a
little washing up liquid has been added. Avoid
the use of the following:
- household detergent and bleaches;
- impregnated pads unsuitable for non-stick
saucepans;
- steel wool pads;
- bath/sink stain removers.
Should the hob top become heavily soiled, it is
recommended that a cleaning product such
as Hob Brite or Bar Keepers Friend is used.
The Hotplates
Spills onto the actual plate should be removed
using warm water and a soft brush, nylon or
plastic scourer. To keep the plates looking as
new, hotplate conditioner can be purchased
from most hardware stores, e.g. "4 Hob" by
HomeCare Products (follow the manufacturer's
instruction for use).
Alternatively, wipe the plates with a drop of
olive oil on a kitchen towel to avoid rust. It is
important to note that the plate will smoke a
little and produce a slightly unpleasant odour
when next used.
Stainless steel parts
: the stainless steel spill
rings may become straw coloured with use.
Use a proprietary stainless steel cleaner to
remove this straw discolouration. This also
applies to the area around the hotplates on
stainless steel hobs.
Failure to clean and condition hotplates
may lead to rust and corrosion forming
on the surface.