10
Problem
Possible Causes
What To Do
Foods defrosting
Temperature control
• Move the control to a temperature setting.
in
OFF
position.
Freezer is unplugged.
• Push the plug completely into the outlet.
The fuse is blown/circuit
• Replace fuse or reset the breaker.
breaker is tripped.
Door/lid left open.
• Check to see if package is holding door/lid open.
Too frequent or too long
door openings.
Freezer temperature
Temperature control
• See
About the operation of your freezer.
too cold
set too cold.
Fast Freeze switch is in the
• See
About the operation of your freezer.
ON
position or has run for too
long (on some models).
Moisture forms on
Not unusual during
• Wipe surface dry.
outside of cabinet
periods of high humidity.
Interior light does not
No power at outlet.
• Replace fuse or reset the breaker.
work (on some models)
Freezer is unplugged.
• Push the plug completely into the outlet.
Light bulb burned out.
• Replace bulb.
Door/lid won’t fully
Package holding door/lid open.
.
close by itself
Slow starting time
Built-in overload protection.
after being off
Excessive frost buildup
Door/lid left open.
• Check to see if package is holding door/lid open.
Too frequent or too long
door/lid openings.
Not unusual during
periods of high humidity.
Popping/cracking
Metal parts expand and
• This is normal and should stop after unit has been
sound when running
contract.
running for a while.
Bubbling/gurgling
Refrigerant in cooling system
• This is normal.
sound
is circulating.
NOTE:
Do not return the freezer to the store where you purchased it. The freezer is eligible for in-home service. For
warranty service, contact us at 1.800.561.3344.
Before you call for service…
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