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SER
VICE
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S3 Cleaning the Fuel bed and Glass
ALWAYS USE GLOVES WHEN HANDLING THE GLASS.
Follow “Removing (and Replacing) the Glass” on page 24 to remove the glass. Place the glass
carefully aside. Note that any soot on the glass can mark carpet and furnishings. Any standard
ammonia-free glass cleaner may be used to clean the glass. Use a soft brush to clean the fuel bed
media, being careful to replace it according to the instructions in “Gem Fuel Bed Installation” on
page 34, “Redwood Logs and Embers Installation” on page 37, “Riverbed Stone Setup” on
If soot build up on the fuelbed and/or the inside of the glass becomes excessive or regular then one
of the following actions may be required:
•
Reset the gas pressure - pressure may be too high;
•
Reposition the fuelbed - check with specific fuelbed instructions for details;
•
Clear any blockage from primary aeration port of burner;
•
Check that the flue tube is not damaged or disconnected;
•
Check that the exhaust fan is operating and cowl is not blocked in any way.
S4 Checking Operating Pressure
See section “E7 Checking the Gas Operating Pressure” on page 28 of this manual.
S5 Replacing a Remote Control
If the wireless control becomes lost or damaged, a new one can be ordered from any Escea retail
agent. When you have the new remote, the following procedure needs to be followed to “teach” the
remote to only communicate with that fire.
1. Ensure the fire and remote are set to ‘OFF’ (only the time is displayed on the remote).
2. While the remote is in its ‘OFF’ mode with only the time showing
on the display, press the MINUS, PLUS, and FAN BOOST buttons
simultaneously (as shown right) until the characters “03” light up on the
display. Release the buttons. The remote will count down and display “GO”.
The screen will then display all characters and should be reading “00”. This
will put the remote into test mode.
Note: if the digits start counting then the
remote is already paired.
3. Press and hold the MINUS button until the two large temperature digits
reading “00” start to flash slowly. Release the MINUS button. The remote
control is now ready to be linked to the fire.
4. Press and hold the auxiliary on/off button on the fireplace for a minimum of ten seconds or until
the two large temperature digits start counting upwards from 00 to 99 repeatedly.
Note: Pressing the red auxiliary button on/off button will start the fire. Once the remote control is
counting the fire can be turned off by pressing the red auxiliary button again.
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