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Quick Start Guide

3

Quick Start Guide

Easy steps to setup 

your system today!

Monitoring Center Phone Number

1-800-932-3822

SAVE THIS NUMBER IN YOUR PHONE CONTACTS TO ENSURE YOU 

DON’T MISS AN IMPORTANT CALL FROM OUR MONITORING CENTER

Follow these steps below: 

1. Add this phone number as a contact in your cell phone.
2. Ask your emergency contacts to do the same.
3. If you or your emergency contacts receive a call from this number, please answer!
4. If needed, call back the same number appearing on the Caller ID as not to cause any

delay in processing an alarm.

Please note, there is no need to return the call unless requested by the monitoring center or 

if you have a question about an alarm

.

Please do not call 

prior to reading 

steps below.

Enhance Your System 

with these Special Offers!

Connect Premium

Take advantage of this exclusive new program that 

provides you with an extra layer of protection AND 

can 

save you up to $300!

• Protect yourself

 from costly replacements of lost or

damaged equipment through our Connect Premium

program

• Up to 50% off

 select features, accessories and services

• 25% off 

Fall

 service

• One FREE 

standard Help Button

Only $6/month!

(in addition to your plan)

Fall Button

• Comfortable & ightweight
• Wearable as a pendant
• Waterproof design for use in the

shower

*Fall Button does not detect 100% of falls. If able, users should 

always push their Help Button when they need assistance. Fall 

Button is not intended to replace a caregiver for users dealing 

with serious health issues.

Only $11/month!

(in addition to your plan)

Quick Start Guide CBS 4 MD 4 MHP-06776A_mech.indd   1

4/2/2019   11:29:49 AM

Complete Protection System

(DUO)

We encourage our valued customers to use the testing processes outlined to allow 

operators more time to handle actual emergencies. Rest assured, a live operator 

will always be available to answer your call if an emergency were to occur.

SRDR-00018 Rev. 2

SRDR-00018 Rev. 2  

Add the Fall Button™ for $11/month in 

addition to your plan.

 Our unique Fall 

Button automatically detects a fall even if 

you can’t press your button .*

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