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Multi Switch
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First time use
Dealer assistance
During first time use by the user it is advised that the dealer or
service engineer assists and explains the different possibilities to
the customer (the user and/or his attendant).
If needed, the dealer can make final adjustments.
User testing
It is important that the customer is fully aware of the installation,
how to use it and what can be adjusted to optimise his experience.
As a dealer, proceed as follows:
1.
Explain and show the customer how you have executed the
installation, and explain the function of every (new) button.
2.
Have the user test the position of the Multi Switch:
Is the Multi Switch positioned in such a way the user gets
visual and/or auditive feedback?
Does the Multi Switch and its cabling not hinder the user?
3.
Have the user test all possibilities of the button/proximity
sensor:
Are they well positioned for the users’ needs?
Can the user safely operate them with the least effort?
4.
Has the user tested all possible uses of the switch: