Account Configuration
Pulseway User Manual
Page 16 of 85
An associated account will gain access to the computer you choose to share in read-only
mode or full control and if allowed, receive notifications from selected computers. To add
an Associated Account you need to know the other person’s usernames and link them to
your account from Pulseway Manager application in Account Details screen at Associated
Accounts tab.
Common Scenarios for associating accounts:
Monitor and control a machine and give your client access to see the status of their
machine.
Share access to servers with all your technicians so that when a problem arises they
will know.
Share a computer with a support technician in read only mode to look at the logs
without actually having access to the computer itself.
To add an associated account just click on Add, enter the person’s username at Account
Username, set the access level, choose if you would like the associated account to receive
notifications and allow access to the selected computers.
Note: You can only use Associated Account if you have a Pulseway Enterprise Server.