Troubleshooting
21
Operating instructions
6 Troubleshooting
6.1 Cause of failure and the remedy
Failure
Possible causes
Remedy
The unit does not react
Operating element is defective
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
The unit does not heat up
Unit is defective
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
Power supply interrupted
•
Contact the authorized technical person-
nel.
Output
control knob or heating ele-
ment is defective
•
Disconnect the unit from the electric
mains.
•
Notify Customer service.
The unit is switched off
•
Switch the unit on.
Output
control knob on "
" set-
ting
•
Set the output.
Insufficient heat output
Unit is defective
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
Mains phase missing
•
Contact the authorized technical person-
nel.
6.2 Nameplate
When contacting Customer service, please always provide the
following data from the nameplate:
Serial number
(SN)
Type number
(TYP)
1001009120ABBE--
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