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NEED EXTRA HELP?
Question & Answers
Common solutions
If you are experiencing problems with your earbuds:
• Power on the earbuds (see Let’s play section).
• Check the status on the LED Lights (see Let’s stay
charged section).
• Charge the earbuds (see Let’s stay charged section).
• Move your device closer to the earbuds and away from
any obstructions or interference.
• Try connecting to another device.
Q.
While pairing with my phone, I see two ‘MIXX
StreamBuds M1’ in my Bluetooth menu listing?
A.
Wait for 4 seconds for the earbuds to connect to each
other before pairing with your device.
If there is still no connection simply ‘forget’ or
‘unpair’ both earbuds in your Bluetooth settings, place
them back in the Portable Charging Case and
start again.
Q.
What smartphone voice assist systems do these
earbuds work with?
A.
You can connect to Siri or Google Assistant after
pairing with your smartphone.
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