7
NEED EXTRA HELP?
Common solutions
If you are experiencing problems with your headset, check:
Your headset USB connector is correctly plugged into USB port your
PC or laptop.
Or, your 3.5mm stereo cable (supplied) is correctly inserted to your
tablet, mobile or handheld gaming console with a 3.5mm stereo port.
Questions and Answers
Q. How do I obtain 7.1 virtual surround sound on my headset?
A. The 7.1 virtual surround sound only works when connecting the
USB connector of your headset to your PC or laptop. Make sure that
you download the free 7.1 virtual surround sound software.
See
www.bit.ly/GX2_FAQ
Note, this software requires a Microsoft® Windows® PC running
Windows® 7 or later.
Q. How do I turn on the RGB lights of my headset?
A. The RGB lights work with the headset USB connector plugged
into your PC or laptop not with the 3.5mm stereo cable.
Microsoft® Windows® PC and Windows® 7 are registered trademarks of
Microsoft Corporation in the United States and/or other countries.
