Problem Solving
Please check the following points.
If the problem cannot be solved,
immediately contact the store
where you bought the unit.
Problem Solving
Please check this out.
Please do this. This is the reason.
If this happens…
Is it getting electrical power?
Please check the electrical plug and breaker.
It does not cool at all.
Is the temperature adjustment set on a left of “MID?”
Is it right after installing the unit?
Is there not enough space around the unit, is the sun
directly on it, or is the radiation of heat being blocked?
Is the flow of cold air being blocked? Are doors being
opened often, or are doors improperly sealed shut?
Please adjust the temperature to “MID” or “COLDER.”
It will take about 4~5 hours to cool down. During
summer, it may take about 24 hours to make ice.
Please check to see that it is installed properly.
Please check to see that too much food is not placed in the
refrigerator and that the door is properly sealed shut.
It does not cool properly.
It only makes small
amounts of ice.
The ice is melting.
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Page 5
Is the refrigerator compartment temperature
set at “COLDER”?
Are foods with a lot of moisture placed
at the back end of the shelf?
Is the ambient temperature less than 5
o
C?
Please adjust the refrigerator compartment
temperature to “MID.”
Please put foods such as tofu, vegetables, fruit, and foods
with a lot of moisture and drinks towards the front part.
If the freezer compartment temperature is adjusted
to the left of “MID”, food will be less likely to freeze.
Food gets frozen in
compartments
besides the freezer.
Are the doors being opened often?
Are doors improperly sealed shut?
Is it a time of high humidity as in the
rainy season?
When the moisture in the air gets cooled, frost or dew forms.
Even if the door is just slightly open, frost or dew may form.
Also, this dew may sometimes drip onto the floor.
There may be times when dew forms temporarily. Please wipe it
off with a dry cloth. Also, there may be times when frost forms in
the freezer compartment. Please open the door for shorter times.
Dew forms on the outside/
inside of the fridge
Frost forms in the
freezer compartment
Water drips on
the floor.
Page 5
Is food or a case blocking the door?
Is there food caught at the back of the case of a drawer-door?
Is the electrical cord caught between the body
of the unit and the door?
Does the refrigerator wobble or seem unstable?
Are the Adjustable Legs touching the floor?
Put away items properly so that they do
not interfere when closing the door.
Remove the item. Please do not let food items,
the electrical cord, plastic bags, etc. get in the way.
Bring the adjustable leg down, and raise the front higher, with
a slightly raised front, closing doors becomes easier.
Doors open easily.
Doors do not close.
Page 4
Have you put in strong-smelling foods
without using a food wrap?
Is the Ice Tray unclean?
If the smell is strong, the odour-removing device
cannot remove it all, so please wrap such items.
Please do a regular cleaning maintenance.
The odour bothers me
(Food items / ice).
Is the refrigerator installed near a TV?
Is the power source for the refrigerator
taken from near the antenna cable inlet?
Please set your refrigerator at a distance from TVs, etc.
We recommend a single power outlet
and that earthing is done.
I get static noise
from the TV, etc.
After defrosting it is normal for the
sound level to increase.
Sometimes, a whirring or rumbling
sound is heard.
Sometimes after opening a door, a cracking
sound or the sound of dripping water
is heard from within the refrigerator.
These are the sounds of the flowing
refrigerant (gas).
A creaking or cracking sound is made
when warm air has entered the refrigerator,
causing the plastic parts to expand.
After the defrosting, there are times
when the refrigerator is noiser.
Loud or disturbing
noises.
The noises listed to
the right are normal.
Why is
it hot?
This is because there is heat radiating from the sides and top
of the refrigerator, there is dew prevention piping and there is
a fan below expelling radiating heat. Right after installation or
during the summer, especially if it is hot outside (about 50~60
o
C),
warm air can come out from under the unit. This operation is
necessary to keep the unit cool and there is no problem.
The outside of the
unit gets hot
There is air coming
from the floor.
When you hear noise from the lower rear of the refrigerator
Part of the cooling system is the compressor, which does create a noticeable increase in noise level when operating.
This is normal. However, if the noise is quite loud, this could be because the refrigerator is not installed correctly on a hard
level surface, or there may be a problem that may need service.
