Mitel
IP Phone 420 Quick Reference
PHONE OPERATION
Place calls
Use the handset, the speakerphone,
or a headset
Lift handset or press
or
+ Ext.
Make a blind conference call
+ Ext. +
Make a consultative conference call
+ Ext. + wait +
to
Use the Directory
+
to
Dial from History
+
to
Note: To close Directory or History, press that key again.
Answer calls
Answer a call
Lift handset or press
or
Answer call waiting (incoming call)
Press blinking call appearance button
Answer an off-screen incoming call
Press
while offscreen call is displayed
Interact with calls
Adjust volume of handset, headset,
or speakerphone when off hook;
adjust ringer volume when on hook
to select
Mute a call
Place a call on or off hold
Transfer a call (blind)
+ Ext. + hang up or
Transfer a call (with a consultation)
+ Ext. + wait +
to
Divert an incoming call to Voicemail
or
Adjust the display contrast
Press and hold
+
or
VOICEMAIL
Log in to Voicemail Main Menu
+ Pa
Log in from another extension
+
+ Ext. + Pa
Log in or out of workgroup
+ Pa
+
+
or
Change Call Handling Mode
+ Pa
+
Change extension assignment
+ Pa
+
Unassign extension assignment
+ Pa
+
Assign extension to external number
+ Pa
+
OFFICE ANYWHERE CODES
Transfer a call
+ desti
Conference a call
+ desti
Hold a call
Hang up
Access other star codes
+ (star code from below
)
QUICK REFERENCE OF COMMON STAR CODES
Park a call
+ Ext.
Unpark a call
+ Ext.
Pick up a remote extension
+ Ext.
Pick up the night bell
Use the intercom
+ Ext.
Barge in
+ Ext.
Silent monitor
+ Ext.
Toggle hunt group status
+ Hunt Group's Ext.
Whisper page
+ Ext.
Silent coach
TROUBLESHOOTING
View phone information
+
(INFO#)
Reboot your phone
+
(RESET#)
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com
Note:
For details about using the phone, see the
ShoreTel IP Phone 420 User Guide
.
