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MX-ONE - Mitel 6735/6755
Mitel 6735/6755Quick Reference Guide
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Monitoring of Extensions (MNS)
Other extensions can be monitored from softkeys on
your telephone. The monitoring keys are called MNS
keys.
The label at the key representing the monitored
extension starts or ends with an icon. If the icon is
replaced by a question-mark, there is no connection to
the monitored extension.
When the monitored extension is busy, the handset in
the icon is off
Answer a call to the
monitored extension.
The lamp at the MNS softkey is
flashing. Press the softkey to
answer the call.
Shared Call Appearance (SCA)
The SCA feature allows a group of terminals to control
the incoming and outgoing calls on a common line.
Your extension number can be reperesented on a SCA
key on other extensions in your work group. Any
member can answer calls to your SCA line and make
outgoing calls on the SCA line.
A member that have an active call, can put the call on
hold and it can be retrived from any member in the
group. This is a simple way to exchange/move calls
between the members
Any memeber in the work group can initiate a
conference by barge into an active SCA line. This feature
is enabled by the system administrator.
If your phone is monitoring other members with SCA
lines, these SCA lines are represented on L3, L4 or on
softkeys.
The label at the key representing an SCA line has
an icon to the left
Lamp indications:
Main rule: Green light when it is your call. Red light
when somebody else in the SCA group has the active
call. This is valid for the L1, L2, L3, L4 keys but when a
SCA line is represented on a softkey, only red light can
be shown. The table below describes the L1-L4 keys:
Steady green light: Active call. You are the owner of the
call.
Steady red light Active call. Somebody else in the
SCA group is the owner of the call.
Fast flashing green
light:
Incoming call. Anyone in the SCA
group can answer the call.
Slow flashing green
light
Parked call. You have parked the
call from your terminal
Slow flashing red
light
Parked call. Somebody else in the
SCA group has parked the call.
Traffic cases:
6755i_QRG_MX-ONE.book Page 13 Wednesday, February 28, 2018 12:21 PM