Poor humidification.
Tap water may contain too
much minerals.
Replace with filtered or distilled water or
use with a Demineralization Cartridge.
White dust appears /
Black coating in the
base flakes off.
Unit needs to be cleaned.
Strange odor.
Water is going down to the
water reservoir.
This is normal while it is working.
Strange water noise.
Unit works long hours.
Power off and place in a
well-ventilated place for 10 minutes.
Humidifier is getting
too hot.
1-1. Adjust to maximum mist output.
1-2. Close door or windows to reduce air
ventilation, or change to a smaller
room.
Humidifier should be placed on a hard
flat surface, 2 feet above the floor,
12 inches away from the wall.
Raise the room temperature to 25°C/77°F.
Mist level is set too low for the
room size.
Air inlet is blocked.
Low indoor temperature
leads to liquefaction.
Clean the humidifier as instructed.
Leave the empty water tank open
in a cool place for 12 hours without
the water tank cap attached.
This product is covered with Miroco product and labor warranty for 12 months from the date of its
original purchase. You will be given a warranty extension of 18 months if the product is registered on
our website (www.mirocohome.com).
Any defective part will be, at the discretion of
SUNVALLEYTEK INTERNATIONAL INC.
, repaired or
replaced at no charge if the appliance has not been tampered with and has been used according
to these printed directions.
PLEASE CONTACT US BEFORE RETURNING THIS PRODUCT TO THE STORE.
EMAIL MIROCO CUSTOMER CARE FOR PROBLEMS AND QUESTIONS.
WE WILL RESPOND WITHIN 1 BUSINESS DAY.
WARRANTY
CONTACT MIROCO CUSTOMER CARE
Sunvalleytek USA, Inc.
Address:
46724 Lakeview Blvd, Fremont, CA 94538
E-mail:
[email protected] (US)
[email protected] (UK)
Website:
www.mirocohome.com
We can only provide after sales service for products that are sold by Miroco or Miroco authorized
retailers and distributors.If you have purchased your unit from a different place, please contact your
seller for return and warranty issues.
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If any problems occur, please contact Miroco support ([email protected] ) immediately to
launch a warranty claim. Specify model number and your Amazon order number. Our Consumer
Service Representative will respond within 1 business day, advise you how to correct the problem
yourself, or instruct you on how to return the defective unit back to us for repair or replacement.
