Troubleshooting a Hard Drive
67
1.
If applicable, remove the bezel. See
2.
Try using a different DVD.
3.
Ensure that the device drivers for the optical drive are installed and are
configured correctly
4.
Enter the System BIOS and ensure that the drive’s controller is enabled.
5.
Run the appropriate online diagnostic test.
6.
Power off the appliance and attached peripherals, and disconnect the appliance
from the electrical outlet.
7.
Open the appliance. See
8.
Ensure that the interface cable is securely connected to the optical drive and to
the system-board. See
9.
Ensure that a power cable is properly connected to the drive and the
system-board.
10.
Close the appliance. See
11.
Reconnect the appliance to the electrical outlet, and power on the appliance
and attached peripherals.
If the problem is not resolved, see
Troubleshooting a Hard Drive
c
Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product
documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized is not covered by your warranty.
Read and follow the safety instructions that came with the product.
c
This troubleshooting procedure can destroy data stored on the hard drive. Before
you proceed, back up all files on the hard drive.
To troubleshoot a hard drive:
1.
Run the appropriate online diagnostics test.
Depending on the results of the diagnostics test, proceed as needed through the
following steps.
2.
Ensure that the required device drivers for your controller card are installed and
are configured correctly. For more information, see the AOS release
documentation.
3.
Restart the appliance, enter the System BIOS, and verify that the drives appear
in the System BIOS.
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Страница 26: ...About Your Appliance 26 1 ...
Страница 58: ...Installing Appliance Components 58 2 ...
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