mIoT Captis Installation Guide
September 2020
14
Rev 5
CHECKING SENSOR & NETWORK CONNECTIONS
Before leaving the installation site, you must check that the connection between the device and the sensor is
functional and that there is adequate network signal for the Captis to work as required.
1.
Activate your sensor to create some measurements. How you do this will depend on the sensor.
2.
Wake up the Captis using the magnet. If the device has been installed correctly and is able to
connect to a network signal, then it will then transmit the recorded data to the cloud platform.
3.
Check that the data has successfully transmitted to the cloud platform in the correct format, and that
no alarms have been recorded.
a.
If you do not have access to the platform at the install location, contact your organisation’s
support team and have them log into the cloud platform to confirm that it has appeared.
If the data has been submitted correctly, the registration and installation are a success. If the data does not
appear, see Next Step: ‘Troubleshooting’.
CHECKING THE NETWORK CONNECTION OF AN ENCLOSED DEVICE
If you are installing your Captis device in an enclosed space (i.e. a pit or cabinet) then you must check the
connectivity of the device in the environment in which it will ordinarily operation.
For example, if you are installing a Captis device inside a metal cabinet, then you must test that the device is
able to connect to the network when the cabinet is closed.
Note:
It is insufficient to test connectivity with the cabinet open.
Follow the below steps to check that the Captis device can connect to the network in its final, enclosed
installation location.
1.
Wake the Captis device and ensure that it is installed in its final, enclosed environment.
2.
You will have 10 seconds to encase the device before it attempts to connect to the network.
3.
Wait 5 minutes and then check that the device has connected to the cloud platform.
a.
If you do not have access to the platform at the install location, contact your organisation’s
support team and have them log into the cloud platform to confirm that it has appeared.
If the device appears in the platform, then the device can achieve enough connectivity and has successfully
connected in its final installation location.
