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Troubleshooting
17
Troubleshooting
Although your printer is designed to be highly reliable, it may occasionally
experience a problem. The following table helps you to identify the cause of
possible installation problems and suggests some solutions. For detailed
troubleshooting information, refer to “Troubleshooting” in the User’s Guide
(in PDF on the Utilities and Documentation CD-ROM).
Symptom
Cause
Solution
No lights or
messages
appear on the
control panel.
There is no power supply
to the AC outlet.
Make sure there is power supplied to
the AC outlet.
The power cord is not
plugged securely into the
power outlet and/or the
printer.
Turn the printer off, plug in the power
cord securely, and then turn the printer
back on.
The printer is not
turned on.
Turn on the printer.
The line voltage from the
power outlet doesn’t
match the printer’s power
requirements.
Make sure the line voltage matches
the printer’s power requirements.
Refer to appendix A in the User’s
Guide.
You can’t print a
configuration
page.
The tray does not have
media.
Check that the media trays are loaded
with media, in place, and secure.
The media is jammed.
Check for a media jam.
An error
message is
displayed.
A consumable or tray is
not correctly installed.
Handle the message according to the
message display.
Media is jammed.
A problem occurred
inside the printer.
The printer is
not receiving
data from the
computer.
The printer is not ready.
Make sure the printer is online (the
Ready indicator is lit) and the
message window reads
IDLE/
MAGICOLOR 2300DL
.
The interface cable(s)
may not be properly
attached.
Make sure that the interface cable(s)
are securely plugged in.
Printouts seem
faded on one
side of the
page.
The printer is not on a
level enough surface.
Level the printer surface. It should not
exceed ±1° slant in any direction (for
example, a round pencil laid on the
surface shouldn’t roll in any direction).
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