TROUBLESHOOTING
THE DEVICE WON’T TURN ON
•
Charge the device for at least 4 hours before the first use
•
Make sure the charging cable is securely inserted into the
device and into the power source
THE DEVICE ISN’T CHARGING
•
Replace the battery or charging cable
•
If you are charging via a wall power source, you may need to
charge via your PC. The A/C adapter might be bad
THE DEVICE HAS CRASHED
•
You need to reset the device
MY COMPUTER DOESN’T RECOGNIZE THE DEVICE
•
Unplug the device from your PC and reboot the device
•
Unplug the device from your PC and reboot your PC
•
Try using a different USB slot on your PC
•
Replace the USB cable
THE SOUND OR VIDEO IS UNCLEAR
•
The device needs charging
THE RED/BLUE LIGHT FLASHES FOR 3 SECONDS AND THE
KEYCHAIN SHUTS DOWN
•
There is no MicroSD Card in the MicroSD Card slot
•
The MicroSD Card is full
o
Cut & Paste the existing files from the keychain to a
folder on your PC to make more room
THE NEW FILES ARE REPLACING THE OLD FILES ON THE
KEYCHAIN
•
The memory card is full
o
Cut & Paste the existing files from the keychain to a
folder on your PC to make more room
THE RED LIGHT FLASHES 3 TIMES AND THE KEYCHAIN SHUTS
DOWN
•
The battery is low
o
Charge the device
SPECIFICATIONS
Video Resolution
1280x720, 720x480, 640x480
Video Format
AVI
Frames per Second
19.5
Motion Detection
No
Photo Resolution
4032x3024
Photo Format
JPEG
Water Resistant
No
Battery Life
90 minutes
Type of Memory
MicroSD Card
Memory Capacity
Up to 32GB MicroSD Card
USB Interface
2.0 USB
Player Software
VLC (recommended)
Operating Systems
Windows me
Windows 2000
Windows XP
Windows 2003
Windows Vista