Updated 04/05/2018
7
Version 1.2
TROUBLESHOOTING
THE DEVICE HAS CRASHED
You need to reset the device.
Use a paperclip to depress the reset button for 5 seconds.
Your device is now reset.
MY COMPUTER DOESN’T RECOGNIZE THE DEVICE
Unplug the device from your computer and restart the device.
Unplug the device from your computer and reboot your computer.
Try using a different USB slot on your computer.
Replace the USB cable.
THE SOUND OR VIDEO IS UNCLEAR
The device needs charging.
If you play the video directly off the device, the video may appear choppy. Please move
the files to your hard drive first before playing them.
OTHER PROBLEMS
Call technical support at 770-694-6921