14
Version 2.0
TROUBLESHOOTING
THE DEVICE WON’T TURN ON
Charge the device for at least 6-8 hours before the first
use.
Make all charging cables are securely connected when
charging
THE DEVICE ISN’T CHARGING
Replace the battery or charging cable.
If you are charging via a wall power source, you may
need to charge via your PC. The A/C adapter might be
bad.
THE DEVICE HAS CRASHED
You need to reset the device.
o
Disconnect and reconnect the battery.
MY COMPUTER DOESN’T RECOGNIZE THE DEVICE
Try using a different USB slot on your PC.
THE SOUND OR VIDEO IS UNCLEAR
The device needs charging.