20
Symptoms
It's not
loud
enough
Use after charging
Clean the blockage or
replace the earbuds
Clean the blockage or
replace the earbuds
Clean the blockage or
replace the earbuds
Please adjust the volume or
contact customer support
Clean the horn and
microphone
Performance
is not stable
Use after charging
Use after charging
The battery is too low
There is a blockage in the
horn and earbuds
There is a blockage in the
horn and earbuds
There is a blockage in the
horn and earbuds
Hearing values have
changed
Dirt piles up
The battery is too low
The battery is too low
The horn is not plugged
properly into the ear canal
There is a problem with
the hearing aid
The earbuds are not the
right size
Please contact the
customer support
Please plug the horn into
the ear canal
Replace the appropriate
size earbuds
The sound is
not clear /
distortion /
no sound
Hearing aids
whistling
Maybe the cause
Work-around
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