17
Power cord not plugged in
in, or power supply not plugged
into an AC outlet.
Loose or intermittent cabling.
Random light incident on
optical digital input.
Damaged disc
Incorrect analog input or
output cable connections.
Incorrect digital input
connections.
Incorrect input selection
on amplifier.
Volume control turned down.
Unit running in AUTO mode,
with low or no input level for
unit to match, from DTS
encoded software.
DTS datastream is interrupted.
Improper cable connections
or need for low frequency
isolation.
Unit turned off
Unit locked to DTS digital
signal -"DTS LOCK"
indication isn't lit.
Incorrect input selection
on amplifier.
Surround or Center trim
turned down.
Surround down mix is on.
Center down mix is on.
LFE down mix is on.
Unit too close to the
affected equipment.
SYMPT
SYMPTOM
OM
CA
CAUSE
USE POSSIBLE CURE
POSSIBLE CURE
SYMPTOM
CAUSE POSSIBLE CURE
Nothing lights up when
the power switch is in
the up (on) position.
Intermittent
operation
No Sound
Hum from Speakers
Loud Hiss
from Speakers
Sound Output from
surround or center
channels is lower
than other speakers
No sound from
surround speakers
No Sound from
center speaker
No Sound from
Subwoofer
Noise coming from
nearby television
or tuner
Firmly insert power plug connector into the
rear panel. Firmly plug the transformer into
wall outlet or power strip.
Check that all connections are secure. Replace
any defective cables.
Cover optical digital input if not in use.
Replace disc
Check all interconnect cable connections.
Refer to pg. 13; see dip switch #5 and 6.
Make sure digital output from DTS source is
connected to coax or optical input of unit.
Select the '5-ch discrete input' or equivalent
on the amplifier or receiver.
Turn the MASTER control clockwise.
Switch to MANUAL mode. If you get sound,
check interconnect cable connections to FRONT
inputs. In AUTO mode, the R FRONT input
must be presented with volume-controlled
audible DTS datastream sound.
Any player with a built-in digtal volume control
must be in the neutral/no effect position.
Check that all interconnect cables are firmly
in place. Disconnect any connections not
needed. Replace cables, add isolation
transformer(s)or add ground straps between
components if problem persists.
Switch unit on
Make sure DTS digital source is plugged into
coaxial or optical digital input of unit.
Select the '5-ch discrete input' (or equivalent)
mode on the receiver or preamp.
Turn surround or center trim clockwise to suit.
Switch rear panel configuration switch #1 to the
up position to turn on surround output.
Switch rear panel configuration switch #2 to the
up position to turn on center output.
Switch rear panel configuration #3 to the
up position to turn on sub output.
Move unit farther from the affected equipment.
TROUBLESHOOTING GUIDE
