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18G 4x1 Presentation Switcher with Soft Codec & Wireless BYOD

8. Troubleshooting & Maintenance

Problems

Potential Causes

Solutions

Output image with white

noise.

Bad quality of the connecting cable

Try another high-quality cable.

Fail or loose connection

Make sure the connection is

good.

No output image when

switching

No signal at the input / output end.

Check with oscilloscope or

multimeter if there is any

signal at the input/ output end.

Fail or loose connection.

Make sure the connection is

good.

The switcher is broken.

Send it to authorized dealer for

repairing.

POWER

indicator doesn’t

work or no respond to any

operation

Fail connection of power cord.

Make sure the power cord

connection is good.

Cannot control the device by

control device (e.g. a PC)

through RS232 port

Wrong RS232 communication

parameters.

Type in correct RS232

communication parameters.

Broken RS232 port.

Send it to authorized dealer for

checking.

Note:

If your problem still remaining after following the above troubleshooting steps,

please contact your local dealer or distributor for further assistance.

Содержание MP-SC-41BYOD

Страница 2: ...test details FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection aga...

Страница 3: ...o rain moisture or install this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards Install the device in a place with fine ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the housing may res...

Страница 4: ... 7 4 2 System Diagram 7 4 3 Miracast Airplay Connection 8 5 Front Panel Control 12 5 1 Manual Switching 12 5 2 Auto Switching 12 5 3 Display Control 12 5 4 EDID Setting 13 6 RS232 Control 14 6 1 RS232 Control Software 14 6 2 RS232 Command 16 6 2 1 System Control 16 6 2 2 Source Switching 16 6 2 3 CEC RS232 Function Setting 17 6 2 4 Function Setting 18 6 2 5 Special Commands 19 7 Firmware Upgrade 2...

Страница 5: ...l When at the AUTO mode the switcher will automatically switch to the first detected source device The switcher can be manually controlled by the front panel buttons and RS232 command CEC allows the display device can be controlled by the front panel buttons and RS232 and CEC commands 1 1 Features 18G 4x1 presentation switcher with soft codec wireless BYOD Supports HDMI 2 0b 4Kx2K 60Hz 4 4 4 HDR 1...

Страница 6: ...sentation Switcher 2x Mounting Ears with 4 Mounting Screws 4x Plastic Cushions 1x 5 pin Terminal Block 1x RS232 Cable 3 pin terminal block to DB9 1x External Antenna 1x Power Adapter 24V DC 5A 1x User Manual Note Please contact your distributor immediately if any damage or defect in the components is found ...

Страница 7: ...lby Atmos Dolby TrueHD Dolby Digital Plus Dolby Digital DTS X DTS HD Master Audio DTS 5 1 2 8Ch PCM 32 192kHz 16 24 bits 2 8Ch PCM 32 192kHz 16 24 bits Balanced Analog Audio Output 1 AUDIO OUT Balanced Analog Audio Output Connector 1 5 pin terminal block Frequency Response 20Hz 20KHz 3dB Max Output Level 2 0Vrms 0 5dB THD N 0 05 20Hz 20KHz bandwidth 1KHz sine at 0dBFS level or max level SNR 80dB 2...

Страница 8: ...turbance to increase transmission distance up to 10m Max Output Resolution 4K 30Hz Version iOS 7 or above MacOS Android 4 0 or above Windows8 1 or above General Operation Temperature 5 55 Storage Temperature 25 70 Relative Humidity 10 90 External Power Supply Input AC 100 240V 50 60Hz Output 24V DC 5A Power Consumption 85w Max USB C Power Charging 60w Max Dimension W H D 238mm x 24 5mm x 135mm Net...

Страница 9: ...it the auto switching mode SELECT AUTO 3s Press the button to select input source or press and hold it at least 3 seconds to enable auto switching mode Please refer to the 5 Button Control for more details about switch rules DISPLAY ON Press the button to send Display On command to turn on the display Note that the RS232 command needs to be set by user If an exception occurs at the AirPlay Miracas...

Страница 10: ...32 3 pin terminal block to connect the RS232 control device e g PC or a third party device to be controlled by RS232 commands HOST PC1 PC2 Two type B USB ports to connect HDMI PC1 and PC2 source devices individually DEVICE 1 2 Two type A USB ports to connect USB devices When the HDMI PC1 is selected as video input source the USB devices are switched to control the PC1 host When the HDMI PC2 is sel...

Страница 11: ...ment with proper temperature and humidity All of the power switches plugs sockets and power cords should be insulated and safe All devices should be connected before power on 4 2 System Diagram DC 24V DEVICES HOST RS232 AUDIO OUT HDMI OUT PC 3 PC 2 PC 1 PC 1 PC 2 L R Tx Rx Amplifier Projector HDMI RS232 USB Audio USB C Laptop Laptop MacBook Mouse Keyboard Android Windows 8 1 or later version MacOS...

Страница 12: ...at support AirPlay Miracast can be used as input source Here take iPhone Samsung Android and Win10 Notebook as examples to introduce the connection of wireless projection When switch to the Miracast Airplay input by pressing the SELECT AUTO 3s button the Wi Fi SSID and password will be showed on the display device SSID ScreenSharing XXXXXX Password 12345678 ...

Страница 13: ...her with Soft Codec Wireless BYOD 9 Take iPhone as an example 1 Connect the Apple iPhone to the Wi Fi 2 Slide the iPhone screen to enter Control Center and click the Screen Mirroring and then click the SSID for screen mirroring ...

Страница 14: ...18G 4x1 Presentation Switcher with Soft Codec Wireless BYOD 10 Take Samsung Android as an example Slide down the Android screen and click Smart View then click the SSID for screen mirroring ...

Страница 15: ...tation Switcher with Soft Codec Wireless BYOD 11 Take Win10 Notebook as an example 1 Press Winkey P on keyboard and then click Connect to a wireless display in the pop up window 2 Click the SSID for screen mirroring ...

Страница 16: ... removed When an active source is removed the switcher will switch to the first active input starting at AirPlay Miracast input to PC3 In auto mode the input source also can be switched by the manual switching steps Press and hold the SELECT AUTO 3s button at least three seconds again can exit AUTO mode but the input source will not be changed Note that the AirPlay Miracast is not an active input ...

Страница 17: ...Resolution Audio Format 0000 EDID Pass through 0001 1280x720 60Hz Stereo 0010 1920x1080 60Hz DVI 0011 1920x1080 60Hz 8bit Stereo 0100 1920x1080 60Hz 8bit High Definition 0101 1920x1200 60Hz 8bit Stereo 0110 3840x2160 30Hz 8bit Stereo 0111 3840x2160 30Hz 8bit High Definition 1000 3840x2160 30Hz 8bit HDR Stereo 1001 3840x2160 60Hz Deep Color Stereo 1010 3840x2160 60Hz Deep Color HDR High Definition ...

Страница 18: ...trol Software Installation Copy the control software file to the control PC Uninstallation Delete all the control software files in corresponding file path Basic Settings Connect the switcher with all input devices and output devices needed then to connect it with a PC which is installed with RS232 control software Double click the software icon to run this software Here take the software CommWatc...

Страница 19: ...wn as below Please set the parameters of COM number bound rate data bit stop bit and the parity bit correctly and then you are able to send command in command sending area Parameter configuration area Monitoring area show the commands and its feedback information Command sending area ...

Страница 20: ...escription and usage of the command HELP SET_AV SELECT VIDEO AND AUDIO INPUT PORT SET_AV PARAM1 PARAM A PC1 PC2 PC3 A Airplay Miracast PC1 HDMI1 PC2 HDMI2 PC3 TYPE C SET_RST_WIRELESS Reset Airplay Miracast power RESET WIRELESS DEVICE SET_KEYPAD_LOCK 1 Lock front panel buttons SET_KEYPAD_LOCK 1 SET_KEYPAD_LOCK 0 Unlock front panel buttons Default SET_KEYPAD_LOCK 0 GET_KEYPAD_LOCK Get the locking st...

Страница 21: ...T_CEC 1 SET_SYNCACT_CEC 0 Disable the function of automatically sending CEC commands SYNCACT_CEC 0 GET_SYNCACT_CEC Get the function setting status of automatically sending CEC commands SYNCACT_CEC 1 SET_SYNCACT_RS232 1 Enable the function of automatically sending RS232 commands When detecting video input signal or not detecting any video signal the switcher will automatically send the correspondin...

Страница 22: ... OFF_DELAY 5 SET_OUTPUT_HDCP PARAM Set the HDCP mode of output port to PARAM PARAM 1 3 1 ACTIVE 2 ON 3 OFF SET_OUTPUT_HDCP 1 OUTPUT_HDCP 1 GET_OUTPUT_HDCP Get the HDCP mode of output port OUTPUT_HDCP 1 SET_SW_HDCP_MODE PARAM Switch the input ports to support HDCP2 2 status PARAM 0 1 0 UNSUPPORT HDCP2 2 1 SUPPORT HDCP2 2 SET_SW_HDCP_MODE 1 SW_HDCP_MODE 1 GET_SW_HDCP_MODE Get the HDCP2 2 status of i...

Страница 23: ...uto power off time of display device DTIME 30 0 6 2 5 Special Commands Note The below commands don t need ending mark Command Description Command Feedback Example SET_ON_ PARAM1 _ PARAM2 XXXX Set the ASCII RS232 command XXXX to be sent to control the third party device when the DISPLAY ON button is pressed PARAM1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 19200 04 9600 05 4800 06 2400 PARAM2 0...

Страница 24: ...mmand XX XX Any HEX code 0 9 A F up to 20 bytes It must have a blank between 2 different XX SET_H_ON_05_30 31 32 33 34 35 BAUDRATE 4800 DELAY TIME 30 s DISPLAY ON HEX TO SEND 31 32 33 34 35 SET_OF_ PARAM1 _ PARAM2 XXXX Set the ASCII RS232 command XXXX to be sent to control the third party device when the DISPLAY OFF button is pressed PARAM1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 19200 04 9...

Страница 25: ... control the third party device when the DISPLAY OFF button is pressed PARAM1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 19200 04 9600 05 4800 06 2400 PARAM2 00 99 The delay time of sending command XX XX Any HEX code 0 9 A F up to 20 bytes It must have a blank between 2 different XX SET_H_OF_05_30 41 42 43 44 45 BAUDRATE 4800 DELAY TIME 30 s DISPLAY OFF HEX TO SEND 41 42 43 44 45 ...

Страница 26: ...etect a U disk named of BOOTDISK 4 Double click the U disk a file named of READY TXT would be showed 5 Directly copy the latest upgrade file bin to the BOOTDISK U disk 6 Reopen the U disk to check the filename READY TXT whether automatically becomes SUCCESS TXT if yes the firmware was updated successfully otherwise the firmware updating is fail the name of upgrade file bin should be confirm again ...

Страница 27: ...nd Fail or loose connection Make sure the connection is good The switcher is broken Send it to authorized dealer for repairing POWER indicator doesn t work or no respond to any operation Fail connection of power cord Make sure the power cord connection is good Cannot control the device by control device e g a PC through RS232 port Wrong RS232 communication parameters Type in correct RS232 communic...

Страница 28: ...Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model showed on the warranty card does not match with the model of the product for repairing or had been altered Damage caused by force majeure Servicing not authorized by distributor Any other causes which does not relate to a product defect Shipping fees ins...

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