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WARANTY INFORMATION

Page 22

Limited 2-Year Electric Winch Warranty

Mile Marker, Industries offers a limited two (2) year warranty to the original retail purchaser for each new Mile Marker electric winch, used as a recreational recovery winch only, 
against manufacturing defects in workmanship and materials on all mechanical components. Electrical components consisting of motors, solenoids, wiring, wire connectors and 
associated parts have a limited one (1) year warranty. New cable assemblies are warranted against defects in workmanship and materials when received by the retail purchaser. 
There is no applicable warranty after initial use. Excluded from this warranty are the finish of the winch and any condition Mile Marker determines to have been caused by misuse 
or abnormal use. Warranty registration cards for each winch must be submitted at the time of purchase or within 30 days by the end user. Registration cards must reference winch 
serial number to be valid. Warranty will only be valid for the original purchaser of the winch and installed on the vehicle for which it was originally registered. The owner will be 
responsible for removing the winch and returning it to Mile Marker freight prepaid unless a determination is made that replacement parts can be sent out which will remedy the 
problem. Mile Marker will repair or replace any or all winch parts, which after inspection determines to be defective. If the product was purchased in the United States, the owner 
must contact our warranty department to get a Return Goods Authorization (RGA) Number before returning the product. If the product was purchased outside the United States, the 
owner must return the product to the original place of purchase. 

Mile Marker electric winches are intended for recreational self recovery usage. The warranty is void if the winch is used in commercial or industrial applications.

General Warranty Procedure and Policy:
For U.S. Customers: DO NOT RETURN TO PLACE OF PURHCASE. The end user MUST contact Mile Marker directly by calling 1-800-886-8647. Our customer service representatives 
will work to resolve any warranty issues. The owner must receive a Return Goods Authorization (RGA) Number before returning any product. The owner will be responsible for 
removing the product and returning it to Mile Marker freight prepaid unless a determination is made that replacement parts can be sent out which will remedy the problem. Mile 
Marker will repair or replace any or all parts, which after inspection determines to be defective.

For International Customers: RETURN PRODUCT TO PLACE OF PURCHASE, OR IF NOT FEASABLE, CONTACT MILE MARKER. The Distributor or Dealer may then repair or replace 
the product. The dealer may then contact Mile Marker by calling 1-800-886-8647 to receive an RGA number to return merchandise for warranty consideration. If a Distributor or 
Dealer chooses to submit warranty claims for the end user or Jobber there are certain guidelines that need to be adhered to. They are as follows:
• The merchandise must be within the warranty period. See the Mile Marker warranty statement for time periods.
• Freight must be prepaid to the designated warranty service location.
• Mile Marker will inspect the returned merchandise and make a determination if the problem is warrantable. If it is warrantable Mile Marker will repair and return freight prepaid.

For all returned merchandise: If it is determined that a problem is not warrantable Mile Marker will contact the returning party to determine a disposition of the merchandise 
as follows:
•Return “as is” without repairing.
•Provide an estimate of the repair costs to the sender for approval/disapproval and take action as directed by the sender.

After receiving the Returns Good Authorization (RGA) Number: Attach the RGA Number, your name, address, phone number and a detailed description of problem relating to 
malfunction and a copy of a bill of sale. To obtain any warranty coverage, it is absolutely necessary that you present proof of purchase acceptable to Mile Marker, such as a 
purchase receipt. Please remove the cable from any winch to save both parties on freight costs, and package the product either in its original packaging, or other adequate means 
of packaging. Mile Marker will not repair or warranty items that are damaged in shipment to us, unless it is no fault of the customer.

Warranty Exclusions:
There are certain conditions that are not eligible for warranty consideration by Mile Marker. They are as follows but not limited to the following:
• Winches returned in pieces will not be considered for warranty.
• Any item that has been involved in an accident will not qualify for warranty.
• Winches caked in mud will not qualify for warranty
• Winches that have been modified or taken apart and reassembled will not qualify for warranty.
• Winches that have the tie bars separated from the housing will not qualify for warranty.
• Winches that show general abuse will not qualify for warranty.
• Products damaged in shipping due to poor packaging will not qualify for warranty.
•  Mile Marker will not issue an RGA for products that have been batched. If a Distributor or dealer receives a winch or other item for warranty consideration by Mile Marker, it 

must have an RGA issued and sent to the designated service location within 15 days of receipt from the end user. Mile Marker will not accept any merchandise without an RGA 
number or that exceeds the 15 day period. No credits will be provided. Products returned to Mile Marker will be repaired or replaced and returned.

Important Notice: To the fullest extent permitted by applicable law, the following are hereby excluded and disclaimed:
1. All warranties of fitness for a particular purpose;
2. All warranties of merchantability;
3. All claims for the face hereof.

Some states do not allow the above exclusions or disclaimers in consumer transactions and as such this disclaimer/exclusion may not apply to you. To the extent such warranties 
of fitness or merchantability are deemed to apply to this product, they exist for only so long as the express limited warranty elsewhere set forth is in existence.
The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair at the manufacturer, upon inspection of such part(s), to have been defective in 
material or workmanship. This warranty does not obligate Mile Marker Industries to bear the cost of labor or transportation charges in connection with the replacement or repair 
of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by the manufacturer, or for equipment misused, neglected or 
improperly installed. Mile Marker Industries reserves the right to change, alter or improve its products in design, materials or appearance without incurring any obligation to incorpo-
rate such changes in products that were previously manufactured.

Consequential Damages: Mile Marker accepts no liability, responsibility or obligations for incidental, indirect or consequential damages from the use of Mile Marker products no 
matter what the conditions of use. This includes injuries, repair costs, lost time, economic impacts and other similar impacts. Some states do not allow the above exclusions or 
disclaimers in consumer transactions and as such this disclaimer/exclusion may not apply to you.

This warranty gives you specific legal rights and you may have other legal rights which vary from state to state. To submit a warranty claim contact; Mile Marker Industries 
Warranty Administrator 2121 Blount Road, Pompano Beach , FL 33069 (800) 886-8647, or visit milemarker.com/warranty.

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Страница 1: ...Scout ES PN 77 53141W SEC95 ES PN 76 50246BW SEC12 ES PN 76 50251BW SEC15 ES PN 76 50260W PE4500 ES PN 76 50115BW 2121 BLOUNT ROAD POMPANO BEACH FL 33069 USA WWW MILEMARKER COM INFO MILEMARKER COM 80...

Страница 2: ...uctions 7 Control Box Installation 8 Wiring Instructions 10 Winch Operation 11 Winch Maintenance 12 Troubleshooting 12 Features 13 Parts List 16 Warranty 15 TABLE OF CONTENTS Page 1 2121 BLOUNT ROAD P...

Страница 3: ...protection to eliminate the possibility of cuts caused by burrs slivers from broken strands 8 DRUM ROPE Always make sure that there are at least 5 complete turns of rope left on the drum before winchi...

Страница 4: ...le on the drum 12 After moving an item with the winch secure the item Do not rely on the winch to hold it for an extended period 13 Examine winch before using Components may be affected by exposure to...

Страница 5: ...ERE IS A LOAD ON THE WINCH Mile Marker electric winches utilize an automatic load holding brake therefore no adjustment to clutch is needed to maintain load Store the remote control cord in a safe pla...

Страница 6: ...spect cable and equipment frequently The cable should be replaced immediately if any sign of burrs or broken strands are evident A frayed cable with broken strands should be replaced immediately Alway...

Страница 7: ...plates with thickness of at least 0 25 CAUTION It is essential that the mounting surface be flat and the winch is mounted such that the three major sections Gear housing end drum and motor end are in...

Страница 8: ...he clutch lever at 8 equidistant locations 0 45 90 360 1 Remove Gear Housing from Tie Bars Fig 1 2 2 Remove the 8 bolts in the Gear Housing Leg Fig 1 3 3 Separate Leg and Gear Housing A slight tap wit...

Страница 9: ...placed on the motor screw in the bolts to the mounting points Fig 2 5 4 Attach the Tie Wrap around the small bracket to hold it down and clip the excess length Fig 2 6 2 7 Page 8 NOTE Your Mile Marker...

Страница 10: ...2 9 3 Locate the two extra pieces for the tie bars mounting brackets Fig 2 10 4 Screw in these pieces to the rear side of the tie bar bracket using a Philips Head Screw Driver Fig 2 11 2 8 Install th...

Страница 11: ...in the incorrect direction when IN button is pressed green and yellow motor cables need to be switched CAUTION Make sure that all exposed electrical connections are covered with insulation boots to a...

Страница 12: ...rker winches are equipped with a Clutch Lever that engages disengages the clutch Clutch when engaged will couple the gear train with winch drum this is also known as Locking of the winch The Clutch wh...

Страница 13: ...hanges This may result in reduced performance of the winch or even possible electrical shorting Hence always clean the electrical connections before and after using the winch After every use of the wi...

Страница 14: ...t Rope 57 5 lbs 37 kg Net weight Cable 70 lbs 31 75 kg Bolt Pattern 4 Bolt Pattern 4 5 x 10 114 3 mm X 254 mm PERFORMANCE Line Pull Line Speed Motor Current lb kg fpm mpm amps 12 V 0 0 26 7 9 95 2000...

Страница 15: ...otor Series Wound 4 8 hp 3 6 kw 12 Volt 24 volt available Control Pendant Power In Power Out Remote 12 3 7 m Dimensions LxWxH 22 25 X 6 25 X 8 00 565 2 mm X 158 8 mm X 203 2 mm Rope 3 8 X 100 9 53 mm...

Страница 16: ...c Rope or 79 Steel Cable Includes 15 Recovery Strap Fully Sealed Submersible 500 Amp Solenoid Marine Grade Remote Control Connectors Corrosion Resistant Stainless Steel Hardware PERFORMANCE Line Pull...

Страница 17: ...PARTS BREAKDOWN ASSEMBLY Page 16...

Страница 18: ...PARTS BREAKDOWN ASSEMBLY Page 17...

Страница 19: ...PARTS BREAKDOWN ASSEMBLY Page 18...

Страница 20: ...PARTS BREAKDOWN ASSEMBLY Page 19...

Страница 21: ...PARTS BREAKDOWN ASSEMBLY Page 20...

Страница 22: ...PARTS BREAKDOWN ASSEMBLY Page 21...

Страница 23: ...eceiving the Returns Good Authorization RGA Number Attach the RGA Number your name address phone number and a detailed description of problem relating to malfunction and a copy of a bill of sale To ob...

Страница 24: ...2121 BLOUNT ROAD POMPANO BEACH FL 33069 USA WWW MILEMARKER COM INFO MILEMARKER COM 800 886 8647 TOLL FREE 954 782 0604 USA INT L 954 782 0770 FAX...

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