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COMMON TROUBLESHOOTING
1. What is the APK file? It and Android PMP have what relation?
A: APK is the abbreviation of Android Package, that Android installation Package. Through
the APK files directly to Android system can be installed in execution PMP players.
2. How to get the APK application
A: You can download via PC-side installation, you can also “Android market” online to
download and install.
3. Why WIFI connection will interrupt
A: If set “screen time”, when the player overtime in standby screen saver, WIFI function will
be closed to save electricity purpose; When sensei player, WIFI function will be in about 5
seconds to resume automatic connection.
4. Why some download APK program, not working properly
A: Download the APK software, mostly by the user to development, without the platform
compatibility testing, and part of the hardware and software for Android system version has a
special requirements, so there could be downloaded APK documents not compatible, not the
normal operation of the phenomenon, the player itself quality problems
5. Why connected the charger not show charging state
A: When the battery is extremely low, need to use DC charger charging half an hour or more
to show charging status
6. Why can’t realize the gravity induction function
A: This machine support gravity feeling function, can be through the shaking to switch the
screen machine did show, but some of the application does not support the gravity induction
function, it can’t realize the screen of switching function, this is the software support question,
the functionality of the player.
7. Players can’t boot
1) Check the battery no electricity
2) Connect the ac adapter after inspection again
3) If after charging still unable to boot, please contact our customer service
8. Can’t Hear the voice in the headset
1. Please check the volume is set to 0
2. Please check whether the connection headphones
9. Player charging abnormalities
1) Please confirm that the use of the equipment complies with the charger of the player
charger requirements
2) Such as connection USB charging, please do not connect to computers lead USB interface
10. Why some download video can’t normally broadcast
This player can be compatible with the Internet video files of the play, but because the Internet
provide video format, coding method, the resolution, code flow rate in the parameters are
different, and may result in part of the video file cannot be played or play anomaly, it is
recommended to use a third party video conversion software, in the computer support
convert player within the scope of the file format and then copied to the player to play.
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