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Problem solving guide

69

Fault messages after a programme has been cancelled

Problem

Possible cause and remedy



Check drainage. See


The water outlet is blocked or restricted.
The drain hose has been fixed too high.



Clean the filters and the drain pump.



The maximum drain height is 1 m.



Water intake. See


The water inlet is blocked or restricted.



Check whether the tap is turned on properly.



Check whether the inlet hose is kinked.



Check whether there is sufficient water pressure.

The filter in the water inlet is blocked.



Clean the filter.

The drain pump is activated for 2 minutes. The washing
machine door is then released. Wait for the drain pump
to stop before switching the machine off.



 Service
Waterproof syst.
Turn off 

The water protection system has reacted.



Turn off the tap.



Call Miele.



 Service Fault F

There is a fault.



Disconnect the washing machine from the
electricity supply. Switch off at the wall and
withdraw the plug from the socket, or switch off
the mains circuit breaker.



Wait

at least 2 minutes

before reconnecting the

washing machine to the electricity supply.



Then switch the washing machine on again.



Restart the programme.
If the fault message appears again, contact Miele.

To switch off the fault message: Turn the programme selector to the



position to

switch the washing machine off.

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Содержание WWI 860

Страница 1: ...ng instructions Washing machine To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en AU NZ M Nr 11 409 970 ...

Страница 2: ...0 5 Starting the calibration programme 23 Washing environmentally and economically 24 EcoFeedback 25 1 Preparing the laundry 26 2 Selecting a programme 27 3 Loading the washing machine 29 4 Selecting programme settings 30 Selecting a temperature spin speed 30 Selecting Extras 30 Level of soiling 30 Delay start SmartStart 31 5 Adding detergent 33 TwinDos 33 Detergent dispenser drawer 35 CapDosing 3...

Страница 3: ...art Extras 54 Programme sequence 56 Changing the programme sequence 59 Changing the programme 59 Cancelling a programme 59 Interrupting a programme 59 Detergent 60 The correct detergent 60 Detergent dispensing aids 60 Fabric softeners and liquid starch 60 Miele detergents 62 Cleaning and care 64 External casing and fascia panel 64 Cleaning the detergent dispenser drawer 64 TwinDos maintenance 66 H...

Страница 4: ...t 77 Service 79 Contact in case of fault 79 Optional accessories 79 Warranty 79 Installation 80 Front view 80 Rear view 81 Installation surface 82 Transporting the washing machine to its installation site 82 Removing the transit bars 82 Refitting the transit bars 84 Levelling the machine 85 Screwing out and adjusting the feet 85 Installing under a continuous worktop 86 Washer and dryer stack 86 Th...

Страница 5: ...ff stat 98 Programme info 98 Memory 98 Water intake 98 Long p wash Cotton 99 Soak duration 99 Gentle action 99 Temp reduction 99 Water plus level 99 Water plus 100 Maximum rinse level 100 Suds cooling 100 Low water pressure 100 Anti crease 101 Miele home 101 Remote control 102 SmartGrid 102 RemoteUpdate 103 Detergents and care products 104 Detergent 104 Sensitive Skin powder detergent 104 Speciali...

Страница 6: ...lectrical and electronic appliances often contain valuable materials They also contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste ...

Страница 7: ...structions Miele cannot be held liable for injury or damage caused by non compliance with these instructions Keep these operating instructions in a safe place and pass them on to any future owner Correct application This washing machine is designed for domestic use and for use in similar environments by guests in hotel or motel rooms bed breakfasts and other typical living quarters This does not i...

Страница 8: ...d to them and they are able to use it safely recognising the dangers of misuse Cleaning work may only be carried out by older children under the supervision of an adult Please supervise children in the vicinity of the washing machine and do not let them play with it Technical safety Please observe the instructions in Installation and Technical data Before setting up the washing machine check it fo...

Страница 9: ...hing machine to the mains electricity supply by a multi socket adapter extension lead or similar These do not guarantee the required safety of the machine fire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele spare parts Miele can only guarantee the safety of the appliance when Miele replacement parts are used The electrical socket must be easily acces...

Страница 10: ...es regularly so that you can replace them in good time and avoid the risk of any water damage The water flow pressure must be at least 100 kPa and must not exceed 1000 kPa This washing machine must not be installed and operated in mobile installations e g on a ship Do not make any alterations to the machine unless authorised to do so by Miele In areas which may be subject to infestation by cockroa...

Страница 11: ...ine and adjacent furniture or appliances Turn off the tap if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a laundry washtub check that the water can drain off quickly enough to prevent the laundry tub from overflowing Make sure the drain hose is secure so that the fo...

Страница 12: ...commends using Miele descaler for washing machines which is available to order online at shop miele com depending on country or from Miele Strictly observe the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing be...

Страница 13: ...hould avoid their skin coming into contact with detergent Accessories Only use genuine Miele spare parts and accessories with this appliance If spare parts or accessories from other manufacturers are used this will invalidate the warranty and Miele cannot accept liability A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an option...

Страница 14: ...n in the display can be changed with the sensors The sensor increases the value or moves the selection list up the sensor decreases the value or moves the selection list down d OK sensor The OK sensor is used for confirming selected values e TwinDos sensors with the additional White items and Coloured items sensors The TwinDos sensor is used for deactivating and activating automatic detergent disp...

Страница 15: ...ramme can be delayed from 15 minutes up to a maximum of 24 hours This allows you to make use of night time economy electricity rates for example See 4 Selecting programme settings section Delay start for more information j sensor You can specify the level of soiling of the load in three settings This sensor is only active with the TwinDos option activated k Start Add laundry sensor The programme c...

Страница 16: ...lable Language OK Scroll down the list with the sensor Scroll up the list with the sensor The OK sensor is used to activate the option shown in the display Identifying the selected option Cap OK An activated option in a list will have a tick next to it Setting numerical values Start in OK h 00 00 The numerical value is highlighted in white Touching the sensor decreases the value Touching the senso...

Страница 17: ...se do not remove any labels e g the data plate which are visible when you open the door This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hos...

Страница 18: ...ork will increase energy consumption even when the washing machine is switched off Before installing the washing machine in its final location ensure the signal strength is sufficient for your Wi Fi network Availability of the Wi Fi connection The Wi Fi connection shares a frequency range with other appliances including microwave ovens and remote control toys This may result in sporadic or even co...

Страница 19: ...he Settings submenu english AU OK Touch the sensors until the language you require appears in the display Confirm your choice of language by touching the OK sensor 2 Setting up Miele home The following message appears in the display Miele home Confirm with OK The following message appears in the display Set up now To set up Miele home now Touch the OK sensor To postpone set up until later Touch th...

Страница 20: ...he following message appears in the display Set now To set up TwinDos now touch the OK sensor To postpone setup until later touch the sensor until the following appears in the display Set later and press OK to confirm Settings for compartment The UltraPhase 1 values are preset in the standard settings Agent for OK Confirm with the OK sensor Miele UltraPhase 1 OK Confirm with the OK sensor The foll...

Страница 21: ...rst time 21 The following appears in the display Insert Remove the foil from the detergent cartridge Open the access panel for TwinDos Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position ...

Страница 22: ...er load OK ml 36 Confirm the preset value with the OK sensor If you want to change this value use the sensors and confirm with the OK sensor UltraPhase 2 Hardness level I 36 ml Hardness level II 45 ml Hardness level III 54 ml The following appears in the display Insert Remove the foil from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into posi...

Страница 23: ...e OK sensor lights up and confirm with OK 1 55 OK 90 1600 Turn on the tap Touch the Start Add laundry sensor The calibration programme will start It will take approximately 2 hours At the end of the programme the following message will appear in the display Set up completed Take hold of the door and pull it open Useful tip For safety reasons close the door when the washing machine is not in use Ot...

Страница 24: ...g at low temperatures and or using liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore recommends cleaning the washing machine once every month The washing machine reminds you to do so with the following message in the display Hygiene info Run a programme at min 75 C or Clean machine programme Use the hot water connection to save energy Detergent cons...

Страница 25: ...the energy or water consumption The estimate will vary depending on the wash programme temperature and any options selected Touch the OK sensor or wait until the display automatically returns to the standard display 2 Actual consumption You can view the actual amount of energy and water used by a programme both during and at the end of the programme Touch the sensor OK Energy 0 1 kWh Use the senso...

Страница 26: ...ele website or Miele mobile App for more information on stain removal Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating garments make sure that any plastic parts e g buttons do not come into contact with cleaning agent Risk of explosion due to solvent based cleaning agents If solvent based cleaning agents are...

Страница 27: ...rogramme will appear in the display This will then be replaced by the standard display 2 Selecting additional programmes by setting the programme selector to Further programmes and using the display Turn the programme selector to the Further programmes position The following appears in the display Outerwear OK Touch the sensors until the programme you want appears in the display Confirm the progra...

Страница 28: ...e Wi Fi network and Remote control must be switched on Turn the programme selector to the MobileStart position The following appears in the display Load laundry close the door and press Start Appliance can be remotely controlled Follow the instructions in the display and start the programme The following appears in the display MobileStart The washing machine can now be operated with the Miele mobi...

Страница 29: ...es cleaning efficiency and causes creases Unfold the laundry and load loosely in the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Useful tip Please note the maximum load for the different wash programmes The relevant programme load is always shown in the display when you select a programme Closing the door Make sure that...

Страница 30: ...ant appears in the display Selecting Extras Touch the sensor for the Extra you want It then lights up brightly Useful tip You can select multiple Extras for a wash programme Not all the Extras can be used with every programme If an Extra is not dimly lit this option is not permitted for the wash programme see Extras Extras sensor You can select additional Extras using the Extras sensor Touch the E...

Страница 31: ...the sensors Confirm with the OK sensor Useful tip The values will count upwards and downwards automatically if you keep your finger on the sensors Cancelling Delay start The selected Delay start time can be cancelled before the programme starts Touch the sensor The selected Delay start time will appear in the display Set a time value of 00 00 h with the sensors Confirm with the OK sensor The selec...

Страница 32: ...energy supplier If no signal is sent during the defined period the washing machine starts the wash programme Setting the timeframe If you have activated the SmartGrid function in Settings SmartStart in instead of Start in will appear in the display when you touch the sensor see Settings SmartGrid The procedure for setting this is the same as for setting the time for Delay start Use the sensors to ...

Страница 33: ...ltraPhase 2 single use cartridges are available to order from Miele or via the internet at shop miele com see the end of this booklet for details Activating TwinDos dispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible Useful tip The detergent dispensing quantities are preset If too much foam builds up the dispensing quantity can be reduced via...

Страница 34: ...pensing amount for TwinDos and the amount of water required for rinsing is preset for the Normal level of soiling Touch the sensor to select a different level of soiling The amount of detergent and water will be adjusted to suit the selected level of soiling Using other methods to remove stains If you wish to use additional methods of stain removal you have the following options Using the Booster ...

Страница 35: ... pre wash divide the total recommended amount as follows add to compartment and to compartment Detergent for the main wash and soaking Fabric softener liquid starch or capsules See Detergent for further information Adding fabric softener Add fabric softener or liquid starch to the compartment Do not exceed the maximum level mark It will be automatically dispensed in the final rinse At the end of t...

Страница 36: ... from the laundry limescale deposits on the heater elements Too much detergent results in poor wash rinse and spin results a higher water consumption as an extra rinse cycle is automatically activated a greater burden on the environment Using liquid detergent with a pre wash Liquid detergent cannot be used for the main wash if the pre wash has been selected Use TwinDos dispensing if you are activa...

Страница 37: ...d of this booklet for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin Keep capsules out of the reach of children Activating CapDosing Touch the sensor The following appears in the display OK No Cap Touch the sensors until the capsule you want appears in the display Confirm the capsule with the O...

Страница 38: ...t The wash programme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule No additional fabric softener may be added to the compartment when using a capsule Remove the empty capsule at the end of the programme For technical reasons a small amount of water will remain in the capsule Deactivating or changing CapDosing CapDosing can o...

Страница 39: ...s slowly You can reactivate the indicators Touch the Start Add laundry sensor this does not have any effect on a running programme Adding laundry during a programme sequence Laundry can be added or removed at any time provided that the symbol is not illuminated in the display Touch the Start Add laundry sensor The following appears in the display Please wait Wait until the following display lights...

Страница 40: ...drum could discolour other items in the next wash or become discoloured themselves Check that all items have been removed from the drum Check the folds in the door seal for any small articles e g buttons which might be lodged there Useful tip For safety reasons close the door when the washing machine is not in use Otherwise there is a danger of objects being placed inadvertently in the drum If the...

Страница 41: ... selectable spin speed is indicated in the table Programme rpm Cottons 1600 Minimum iron 1200 Delicates 900 Woollens 1200 Silks 600 Shirts 900 QuickPowerWash 1600 Dark garments Denim 1200 ECO 40 60 1600 Proofing 1000 Outerwear 800 Express 20 1200 Sportswear 1200 Automatic plus 1400 Pillows 1200 Curtains 600 Down filled items 1200 First wash 1200 Down duvets 1200 Separate rinse Starch 1600 Drain Sp...

Страница 42: ...e drum immediately after the end of the programme Ending a programme with a spin cycle The display shows Rinse hold alternately with the ideal spin speed Touch the Start Add laundry sensor to start the final spin Ending a programme without a spin cycle Reduce the spin speed to 0 Touch the flashing Start Add laundry sensor Deselecting the interim spin and the final spin Before the start of the wash...

Страница 43: ...ts etc Notes With Cottons 60 C the actual wash temperature reached will be lower than 60 C although the wash performance is the same as with the standard Cottons 60 C programme Cottons 40 C Max load 9 0 kg Items Normally soiled cotton garments Notes These settings are the most efficient in terms of energy and water consumption for washing cottons Note for test institutes Energy labelling programme...

Страница 44: ...ontent e g satin lace and silk Notes Place stockings and bras etc in a laundry bag Shirts Cold to 60 C Max load 1 0 kg 2 0 kg Items Shirts and blouses made of cotton and mixed fibre Notes Pre treat collars and cuffs if necessary Wash silk shirts and blouses in the Silks programme If the preset Pre ironing Extra is switched off the maximum load capacity is increased to 2 0 kg MobileStart The Miele ...

Страница 45: ...led garments for the Cottons programme sorted according to colour and can be washed at 40 C 60 C Notes Observe the instructions on the care label Proofing 40 C Max load 2 5 kg Items Treating microfibre fabric ski wear or table linen made from mainly synthetic fibres to provide a finish that is resistant to water and dirt Notes The items should be freshly laundered and spun or dried before proofing...

Страница 46: ...ax load 3 5 kg Items Cotton garments that have hardly been worn or are only very lightly soiled Notes The Quick Extra is activated automatically Sportswear Cold to 60 C Max load 3 0 kg Items Sportswear such as jersey shirts and leggings and microfibre and fleece garments Notes Do not use fabric softener Observe the instructions on the care label Automatic plus Cold to 40 C Max load 6 0 kg Items Mi...

Страница 47: ...otes To remove dust the Pre wash Extra is selected automatically For curtains which crease easily reduce the spin speed or deselect the spin Remove weights from curtains Down filled items Cold to 60 C Max load 2 0 kg Items Jackets sleeping bags pillows and other down filled items Notes Remove air from the items before washing to prevent an excessive build up of foam To do this either push the item...

Страница 48: ...tems together with a washable strap Observe the instructions on the care label Separate rinse Starch Max load 8 0 kg Items For rinsing hand washed items For starching table cloths serviettes and workwear Notes Reduce the spin speed for fabrics that crease easily Laundry that is to be starched should be washed but not treated with fabric softener Items will be rinsed very effectively with 2 rinses ...

Страница 49: ...ntenance for more details Clean machine 85 C No load With frequent washing at low temperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mould and biofilm and prevent the build up of unpleasant odours Notes Optimum results can be achieved by using Miele s IntenseClean washing machine cleaner Alternatively a un...

Страница 50: ...me Garment care label symbols Cottons Minimum iron Delicates Woollens Silks Express 20 Automatic plus Drying The number of dots indicates the drying temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the ironing temperature approx 200 approx 150 approx 110 Do not steam iron garments carrying this symbol as this could cause irreversible damage Do n...

Страница 51: ...kg in a normal wash programme The wash duration is reduced Please note the following advice Use liquid detergent Reduce the dosage to a maximum of 50 of the amount quoted for a load Pre ironing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme For optimal smoothing reduce the maximum load by 50 Follow the instructions in the display Small loads achie...

Страница 52: ...gy The wash temperature is reduced and the wash duration is increased in return The wash programme continues to provide excellent results Quick The programme duration is reduced Mechanical action and energy usage are increased Stains For cleaning stained laundry The programme sequence is altered with this option Pre wash For laundry with large amounts of dirt e g dust and sand Soak For heavily soi...

Страница 53: ... hold The programme duration is increased Extra gentle Drum rotation and wash duration are reduced Lightly soiled fabrics are washed more gently AllergoWash This option should be used where high standards of hygiene are required More energy is used to lengthen temperature holding times and more water is used to increase rinsing efficiency The items must be suitable for drying in a tumble dryer and...

Страница 54: ...ick Eco Cottons Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim ECO 40 60 Proofing Outerwear Express 20 Sportswear Automatic plus Pillows Curtains Down filled items First wash Down duvets Separate rinse Starch Clean machine ...

Страница 55: ...Wash programme chart Extras 55 Stains Pre wash Soak Intensive Extra quiet Extra gentle AllergoWash can be selected activated automatically cannot be selected ...

Страница 56: ...ks 2 Shirts 3 4 3 QuickPowerWash 2 Dark garments Denim 3 5 2 3 ECO 40 60 3 Proofing 1 Outerwear 3 4 3 Express 20 1 Sportswear 2 3 3 Automatic plus 2 4 2 3 Pillows 4 3 4 3 Curtains 3 4 3 Down filled items 4 3 4 3 First wash 2 3 3 Down duvets 3 4 3 Separate rinse Starch 0 1 5 Drain Spin Clean machine 3 Please see the next page for a description of the symbols ...

Страница 57: ...ntervals for up to 30 minutes to help prevent creasing Exception There is no Anti crease phase in the Woollens and Silks programmes The door can be opened at any time during the Anti crease phase 1 If a temperature of 60 C or higher is selected and with and two rinses are carried out If a temperature of less than 60 C is selected three rinses are carried out 2 An additional rinse is carried out if...

Страница 58: ...ergy used Activation PowerWash is activated automatically in the programmes listed above PowerWash is deactivated if The selected final spin speed is less than 600 rpm CapDosing has been selected for the main wash The wash temperature is higher than 60 C Extras such as Pre wash or Water have been selected A large load is being washed in the Cottons programme Special features Drenching phase The wa...

Страница 59: ...until the symbol in the display goes out and the door unlocks Pull open the door Remove the laundry Selecting a new programme Close the door Turn the programme selector to the required programme Check that there is still detergent in the dispenser drawer Add more detergent if necessary Touch the Start Add laundry sensor Interrupting a programme Turn the programme selector to the position The washi...

Страница 60: ... the water hardness level in your area Detergent dispensing aids Use dispensing aids e g balls if these are supplied with the detergent particularly when using liquid detergent Refill packs of detergent When purchasing detergent buy refill packs wherever possible This helps reduce the amount of waste packaging Fabric softeners and liquid starch Fabric softeners make garments soft to handle and hel...

Страница 61: ...appropriate capsule Add liquid starch to the compartment and powder or viscous starch to the compartment Select the Separate rinse Starch programme Change the spin speed if necessary Activate the sensor if using a capsule Touch the Start Add laundry sensor Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can cause corrosion in the washing machine D...

Страница 62: ...tergents Miele UltraPhase 1 and 2 Miele capsules Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim ECO 40 60 Outerwear Express 20 Sportswear Automatic plus Pillows Curtains Down filled items First wash Down duvets Separate rinse Starch recommended Specialist detergents e g WoolCare not recommended Fabric care e g fabric softener Additive e g booster ...

Страница 63: ...d woollens Special detergent Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim 1 ECO 40 60 Outerwear Express 20 1 Sportswear Automatic plus Pillows 1 Curtains 2 Down filled items 1 First wash Down duvets 1 Clean machine 2 recommended 1 Liquid detergent not recommended 2 Powder detergent ...

Страница 64: ...ning agent following the manufacturer s instructions on the packaging Damage caused by cleaning agents Solvent based cleaning agents abrasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dispenser drawer Washing at low temperatures and the use of liquid detergent can lead...

Страница 65: ...the siphon from the compartment and clean under warm running water Clean the siphon tube in the same way 2 Refit the siphon Clean the fabric softener channel using a brush and warm water Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer compartment Replace the detergent dispenser drawer ...

Страница 66: ... cleaning programme will clean the hoses inside the washing machine Starting the maintenance programme Turn the programme selector to the Further programmes position Outerwear OK Touch the sensors until the following appears in the display Maintenance OK Confirm the setting with the OK sensor Touch the sensors until the following appears in the display Clean TwinDos OK Confirm the setting with the...

Страница 67: ...requent interruptions to the external water supply Cleaning the filter in the inlet hose First turn off the tap Unscrew the inlet hose Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove the plastic filter Clean the filter Reassemble the filter and seal in the reverse order and reconnect the hose Cleaning the filter in the inlet valve Usin...

Страница 68: ...lem Possible cause and remedy The control panel remains dark There is no power to the machine Check whether the mains plug is plugged in and switched on Check whether the circuit breaker has tripped The washing machine has switched off automatically to save energy Switch the washing machine on again by turning the programme selector You are asked to enter a code Access via a code has been activate...

Страница 69: ...mp is activated for 2 minutes The washing machine door is then released Wait for the drain pump to stop before switching the machine off Service Waterproof syst Turn off The water protection system has reacted Turn off the tap Call Miele Service Fault F There is a fault Disconnect the washing machine from the electricity supply Switch off at the wall and withdraw the plug from the socket or switch...

Страница 70: ...rogrammes Touch the sensors until Maintenance appears in the display Touch the OK sensor The following appears in the display Clean machine Touch the OK sensor Run the Clean machine programme using the Miele IntenseClean machine cleaner or a universal powder detergent This will clean the washing machine and prevent a build up of bacteria and odours Check hot water intake The water inlet for hot wa...

Страница 71: ...hout the Pre ironing Extra Check filter jet The pumps are dirty Clean the pumps as described in Problem solving guide Opening the door in the event of a blocked drain outlet and or power cut Restart the programme after cleaning The jet in the top of the door ring is blocked with fluff Remove the fluff with your finger Do not use any sharp or pointed tools to do this Restart the programme after cle...

Страница 72: ...aintenance programme as described in Cleaning and care TwinDos maintenance TwinDos Mainten for comp and must be started See TwinDos dispensing via compartment and or has not been used for a long time It is possible that detergent has dried inside the hoses Immediately carry out the TwinDos maintenance programme as described in Cleaning and care TwinDos maintenance No detergent was dispensed during...

Страница 73: ...gent dispenser drawer slightly open to allow it to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and the laundry is still wet The machine detected an imbalance during the final spin and reduced the spin speed automatically Include both large and small items in the load as this will ...

Страница 74: ...ioned or is clogged up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer At the end of the programme there is still liquid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will remain in the capsule There is water in the fabr...

Страница 75: ...gent were used to break down the particles of grease in heavily soiled laundry Use more detergent or liquid detergent Before washing the next load run the Clean machine programme using the Miele IntenseClean washing machine cleaner or a powder detergent White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water so...

Страница 76: ...ogramme Adding laundry during a programme sequence Extra cooling appears in the display after a programme has been cancelled For safety reasons the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has decreased and the message has gone out in the display The following appears in the display Service Door release fault F35 The door lock has jam...

Страница 77: ...y allow all suds to drain off Procedure for draining the machine When removing the drain filter do not remove it completely Place a suitable container under the access panel e g a universal oven tray Slowly and carefully unscrew the filters until water runs out Be careful not to release too much water at once If the flow of water is too strong some water can seep into the machine base and activate...

Страница 78: ...ss panel Risk of water damage Make sure the drain filters are securely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Opening the door Danger of injury due to rotating drum Reaching into a moving drum is extremely dangerous Danger of injury Always make sure that the drum is stationary before reaching in to remove laundr...

Страница 79: ...d serial number of your appliance when contacting Miele This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from Miele Warranty The manufacturer s warranty for this appliance is 2 years For further information please refer to your war...

Страница 80: ...es pressure proof to 7000 kPa b Electrical connection c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emergency release h Access panel for TwinDos cartridges i Four height adjustable feet ...

Страница 81: ...onnection cable c Electrical connection d Protruding lid for holding when moving the machine e Cold water inlet hose pressure proof to 7000 kPa f Hot water inlet hose pressure proof to 7000 kPa g Safety caps for transit bars h Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Страница 82: ...resence of pipes and cables first Useful tip If possible install the machine in a corner This is usually the most stable part of the floor Transporting the washing machine to its installation site Danger of injury due to unsecured lid Make sure the fixings at the back of the lid are secure They may become brittle due to external circumstances There is a danger of the lid being pulled off when carr...

Страница 83: ...allation INSTALLATION 83 Using the spanner supplied turn the left hand transit bar anti clockwise 90 then withdraw the transit bar Turn the right hand transit bar clockwise 90 then withdraw the transit bar ...

Страница 84: ... the stoppers onto the two holes Secure the transit bars to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the transit bars in place Keep the transit bars in a safe place Fit them again if the machine is to be moved e g when moving house Refitting the transit ba...

Страница 85: ...ered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing Risk of damage due to incorrectly aligned washing machine The...

Страница 86: ...washing machine lid This washing machine with lid intact can be pushed under a worktop if there is space to do so Washer and dryer stack A Miele tumble dryer can be stacked with the washing machine The appropriate WTV stacking kit to match your tumble dryer is required All parts marked are available from Miele Please note the following a at least 2 cm b WTV without drawer 172 cm WTV with drawer 18...

Страница 87: ...p to 7000 kPa Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves preventing any more water from flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level ...

Страница 88: ...water connection pressure exceeds 1 000 kPa a pressure reducing valve must be installed A tap with a inch threaded union is required for the connection The connection point is subject to mains water pressure Turn on the tap slowly and check for leaks Correct the position of the washer and union if necessary Maintenance Only use a genuine Miele hose should you ever need a replacement These are test...

Страница 89: ...e will be operated with cold mains water only The other inlet hose is secured to the back of the washing machine Hot water The preferred temperature is 55 C The temperature must not not exceed 60 C Consult a qualified plumber if the temperature exceeds 60 C You can heat up your water with cheaper primary energy sources e g gas solar power oil Before connecting to the mains water tap check that the...

Страница 90: ...e necessary parts can be purchased from Miele Drain hose connection options 1 Directed into a laundry trough or tub or into the sud saver pipe of a laundry trough or tub Please note Hook the hose over the edge and secure it Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machi...

Страница 91: ...til after the installation has been completed Connection should be made via a suitable switched socket If the connection cable is damaged it must only be replaced with a specific connection cable of the same type available from Miele in order to avoid a hazard For safety reasons such replacement may only be carried out by a suitably qualified and competent technician or Miele The data plate indica...

Страница 92: ...nsumption data See Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 2 00 m Drain pump head height max 1 00 m Drain pump length max 5 00 m LEDs Class 1 Test certificates awarded See data plate Frequency band 2 4000 GHz 2 4835 GHz Maximum transmission power 100 mW Power con...

Страница 93: ...0 4 0 0 58 40 0 49 Express 20 1 40 3 5 0 33 30 0 20 Shirts 2 60 2 0 0 66 40 1 31 1 Quick Extra activated 2 Pre ironing Extra deactivated Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any Extras selected The consumption data shown in the Ec...

Страница 94: ...K sensor Language OK You are now in the Settings submenu Selecting settings Touch the sensors until the setting you want appears in the display The sensor scrolls down the list The sensor scrolls up the list Touch the OK sensor to select the setting displayed Changing a setting Touching the sensors will call up the different options for the setting The option that is selected will have a tick next...

Страница 95: ...e used 2 The cartridges must not be removed from the washing machine before they need replacing Useful tip The level can be corrected via the Miele mobile App Select detergent If you wish to use your own detergent with the TwinDos function instead of UltraPhase 1 and 2 you will need to purchase empty TwinDos containers separately optional accessories UltraPhase 1 and 2 can only be dispensed as a p...

Страница 96: ...th an audible tone Options Off quiet factory setting loud Welcome tone The volume for the welcome tone can be set to one of 7 different settings Options Off quiet factory setting loud Consumption In this setting you can check the saved energy and water consumption values Options Previous programme Shows the consumption for the last wash programme carried out Total consumption Shows the total of th...

Страница 97: ...tering a code This only appears if the code has been activated previously Units The temperature can be displayed as degrees Celsius C or Fahrenheit F The factory setting is Celsius C Brightness You can set the brightness of the display the sensors and the dimmed sensors Options Display Controls the brightness of the display dark bright factory setting Sensors active Controls the brightness of the ...

Страница 98: ...nds Prog max load factory setting The programme name and the maximum load are shown in the display for several seconds Off Directly after the programme has been selected the standard display is shown with temperature spin speed and programme duration Memory The washing machine will save the last settings temperature spin speed and some of the Extras selected for a programme after the programme has...

Страница 99: ...d Gentle action With gentle action activated drum agitation is reduced In this way lightly soiled items can be washed more gently Gentle action can be activated for the Cottons and the Minimum iron programmes Gentle action is deactivated as standard Temp reduction At high altitudes water has a lower boiling point Miele recommends activating the reduced temperature setting at altitudes of 2 000 m o...

Страница 100: ...el is deactivated as standard Suds cooling Additional water flows into the drum at the end of the main wash to cool the suds down Hot suds can damage plastic drainage pipes Suds cooling takes place when the Cottons programme with a temperature of 70 C or higher is selected Suds cooling must be activated to prevent the danger of scalding if the drain hose is hooked over the edge of a laundry tub or...

Страница 101: ...te visible if Miele home is activated Miele home remains set up the Wi Fi function is switched off Activate visible if Miele home is deactivated The Wi Fi function is reactivated Connection status visible if Miele home is activated The following values are displayed the quality of the Wi Fi reception the network name the IP address Set up again visible if set up Resets the Wi Fi login network to i...

Страница 102: ...ll then start within the timeframe specified when it receives your signal If it has not received a start signal by the latest start time set the washing machine will start automatically Remote control is activated as standard SmartGrid The SmartGrid setting available depending on country is only visible if the Miele home setting is set up and activated This function can be used for starting your w...

Страница 103: ...te installation manually Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically Running a RemoteUpdate Information about the content and scope of an update is provided in the Miele mobile App A message will appear in your washing machine display if a software update is available You can install the update immediately or postpone this until later When the washing mach...

Страница 104: ...ctive oxygen Excellent stain removal even at low temperatures UltraColor liquid detergent Best wash results at 20 30 40 60 C With colour protection formula for brilliant colours Excellent stain removal even at low temperatures Also available as a powder detergent Sensitive Skin powder detergent High quality detergent formulated for people with sensitive skin Contains no dyes and preservatives Most...

Страница 105: ...y and breathability of downs Lanolin for effective cleaning and gentle care Feathers do not stick together and stay fluffy Caps WoolCare Woollens and delicates detergent Special care complex with wheat proteins Fibre protection technology to prevent felting Colour protection formula for gentle cleaning Caps CottonRepair Special detergent for cotton fabrics Visibly renews fabric with just one wash ...

Страница 106: ... available as a convenient single use capsule Caps Booster Highly effective stain remover Enzyme technology to help remove stubborn stains Suitable for whites and colours For excellent wash results even at low temperatures Machine care products Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Gentle on heater elements drum and other components IntenseClean ...

Страница 107: ...ience Centre and Office Adelaide Miele Australia Pty Ltd Miele New Zealand Limited Level 2 10 College Hill Freemans Bay Auckland 1011 Miele Experience Centre Auckland 8 College Hill Freemans Bay Auckland 1011 Miele Global Headquarters Germany Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Federal Republic of Germany Head Office IRD 98 463 631 ACN 005 635 398 ABN 96 005 635 398 Miele Experience ...

Страница 108: ...M Nr 11 409 970 00 en AU NZ WWI 860 ...

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