background image

The wash programme stops and a fault indicator light comes
on.

What to do if . . .

Possible cause

Remedy

The buzzer sounds and
the CHECK LIGHT Drain 
is
flashing.

The water outlet is
blocked.

Clean the fluff (drain) filter
and drain pump.

The drain hose has
been fixed too high.

The maximum drain height is
1 m.

The buzzer sounds and
the CHECK LIGHT Water
inlet 
is flashing.

The water inlet is
blocked

Open the stopcock.

Start the programme
again.

The buzzer sounds and
the CHECK LIGHT Water
inlet 
and Drain flash.

The Waterproof sys-
tem has reacted.

Call the Service Department.

One of the following indi-
cator lights is flashing:

– Pre-wash + buzzer

– Main wash

– Rinses 1-2 + buzzer

– Rinse 3

There is a fault.

Press I-ON/0-OFF button
to release it.

Re-start the programme.

If the fault indicators oc-
cur again, call the Service
Department.

Three horizontal bars
– – – appear in the display
and the buzzer  is sound-
ing.

There is a fault.

Press I-ON/0-OFF button
to release it.

Re-start the programme.

If the three horizontal bars
– – – appear again, call
the Service Department.

Problem solving guide

43

Содержание W 939 WPS

Страница 1: ...uctions for Washing machine W 939 WPS To avoid the risk of accidents or damage to the appliance it is essential to read these operating instructions before it is installed or used for the first time G M Nr 04 973 340 ...

Страница 2: ...Danger suffocation Rather than just throwing these materi als away please ensure they are of fered for recycling Disposal of your old appliance Old appliances contain materials which can be recycled Please contact your dealer your local waste collection cen tre or scrap merchant about potential recycling schemes Ensure that the appliance presents no danger to children while being stored for dispos...

Страница 3: ...amme 14 Delay start 16 After washing 16 Load indicator lights 17 Adding or removing laundry after a programme has started 17 Programmes 18 cancelling a programme and selecting a different one 18 altering a programme 18 repeating a section e g rinse 18 skipping a programme stage 18 Adding detergent 19 It is important to dispense the correct amount because 19 Adding detergent 20 Water softeners 20 F...

Страница 4: ...32 Delay start 32 Time left display 32 Soak 32 Programmable functions 33 P1 Maximum water level 33 P2 Water plus system 33 P4 Activating the i compartment 33 P9 Gentle action 34 P10 Top up rinse for 34 P11 Memory function 34 Programming and storing in memory 35 1 Selecting programming mode 35 2 Selecting a programmable function 35 3 To activate or deactivate a programmable function 36 4 Saving the...

Страница 5: ...sfactory wash result 45 Opening the drum door in the event of a power failure 48 After sales service 50 Customer contact 50 Future updates PC 50 Installation 51 Installation surface 51 Installation 51 Removing the transit fitting 51 Re fitting the transit bars 52 Levelling the machine 53 Unscrewing and adjusting the feet 53 Building under 54 Washer dryer stack 54 Fitting or changing the decor pane...

Страница 6: ...el elbow dDetergent dispenser drawer eFacia panel with controls fDrum door gAccess panel for drain pump and fil ter hFour height adjustable feet iPanel for emergency door release door hinged right and for drainage door hinged left or right jPanel for emergency door release door hinged left Guide to the machine 6 ...

Страница 7: ... temperature gSPIN SPEED display with touch pads for setting the final spin speed hSEQUENCE display with touch pad for changing the programme sequence iIndicator lights for LOAD display jSTART touch pad starts the wash programme kBuzzer touch pad lDelay start touch pad with touch pads for setting the time mDisplay The display has several functions it displays the programme duration it displays the...

Страница 8: ...e fusing voltage and fre quency match the mains electricity supply If in any doubt consult a quali fied electrician The electrical safety of this appli ance can only be guaranteed when continuity is complete between the ma chine and an effective earthing system which complies with local and national regulations It is most important that this basic safety requirement is regularly tested by a qualif...

Страница 9: ... suitably qualified engineer Do not install your washing ma chine in rooms where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control sys tem may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fit ting at the rear of the machine has been removed see section on Insta...

Страница 10: ...losion hazard Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Al ways observe the manufacturer s in structions carefully Colour run and dye removers con tain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine Always make sure the drum is sta tionary before reaching in to re move laundry Reaching i...

Страница 11: ... a very hot wash is required A main wash programme without pre wash is sufficient to clean nor mally soiled laundry By using the additional option Soak for heavily soiled laundry you can se lect a lower temperature in the main wash Use the additional option Soak in stead of Pre wash with heavily soiled laundry If Soak is followed immediately by a main wash the same suds are used Use the Short wash...

Страница 12: ...load to compartment j Press the I ON O OFF button in Press the Cottons programme touch pad Use the touch pads to select a temperature of 60 C Important This temperature is required to prepare the machine for operation Press the Water plus touch pad The indicator light will come on Use the touch pads to set the spin speed selector to Without final spin Press the START touch pad Any residues in the ...

Страница 13: ...de seam Dark textiles often contain excess dye and should be washed separately sev eral times before being included in a mixed load Always wash whites and coloureds separately Delicate textiles should be washed sep arately in a delicates programme use a washing bag where appropriate Curtains Remove lead weights and strips or place in a laundry bag Underwiring and collar stiffeners Any loose wiring...

Страница 14: ...load weights are noted below Cottons 5 0 kg Minimum iron 2 5 kg Delicates Synthetics 1 0 kg Woollens 1 0 kg Quick Wash 2 5 kg Mixed Wash Poly Cottons 3 0 kg EClose the drum door Make sure that there is no obstruction between the drum door and seal FOpen the stopcock GAdd detergent See section on detergent for details To start a programme H Select the basic programme Press the required basic progra...

Страница 15: ... speed lights up In some programmes the maximum spin speed is limited The machine will not allow a higher spin speed to be se lected see section programme sur vey Memory function If the last time a programme was run an additional option or different spin speed was selected the machine will have stored this information in its memory The next time that programme is se lected the machine displays the...

Страница 16: ... starts the programme After washing NPress the Door button ORemove the laundry Only remove laundry from the ma chine once the drum has stopped turning otherwise you may seriously injure yourself Make sure the drum is empty Items left behind could col our run shrink or be damaged in the next programme PCheck the folds in the door seal for any small articles e g buttons which might be lodged there Q...

Страница 17: ...oollens Quick wash Mixed wash Starch Press the Door button in and hold it until the door springs open Add or remove items Close the door The door can be opened during all stages except the spin of the Cottons Woollens Quick wash Mixed wash high percentage of cotton and Starch programmes The door can be opened during the main wash of the Minimum iron and Mixed wash high percentage of poly ester pro...

Страница 18: ...t be changed if the door has been opened In order to select another programme the old programme must be cancelled before the new one can be started repeating a section e g rinse A programme section can be repeated or a particular section be selected on its own Switch the machine on Select the programme Press the START touch pad Press the programme sequence touch pad repeatedly until the re quired ...

Страница 19: ...ity of laundry The soiling level of the laundry Lightly soiled No visible dirt or stains Possibly slight body odour Normally soiled Visibly dirty and or just a few slight stains Heavily soiled Stains and soiling clearly visible The water hardness level Check with your local water supplier if you do not know the water hard ness level in your area Water Hardness Hardness range Type of water hardness...

Страница 20: ...ely hard water areas Dispense ac cording to the amount specified on the packaging First add detergent and then the water softener Dispense detergent as specified for soft water areas Miele do not recommend connecting the machine to a household water soft ener If you wash using several components e g special application detergents we recommend always dispensing the agents into compartment j in the ...

Страница 21: ...itioner compart ment p If starching frequently clean the dis penser compartment and especially the siphon tube and conditioner channel regularly See section on the detergent dispenser drawer in Cleaning and Care Separate fabric conditioner or texturiser Add fabric conditioner or texturiser to the compartment p Press the Starch touch pad Select a spin speed Press the START touch pad Starching separ...

Страница 22: ...pecified machine washable by the manufacturer pre wash probably advisable 30 C to cold 600 Woollens ac Programme for machine washable or hand wash able wool or wool blend fabrics 40 C to cold 1200 Also suitable for satin lace silk and other hand washable garments Quick Wash 7 For very lightly soiled fabrics which can be washed in the Cottons programme 40 C to cold 1600 Mixed wash 72 Suitable for s...

Страница 23: ...ramme for textiles with wool content Fill the drum loosely 1 2 to 3 4 full Soak Pre wash Short Dust in curtains usually makes pre wash advisable 1 kg Use liquid wool detergent Do not overload Hand washable garments will not shrink stretch matt or felt beyond the accepted tolerance For satin lace silk and other hand washable garments manually reduce the spin speed or select without final spin 2 5 k...

Страница 24: ...tle action Water level Wash Rinse low3 low3 low3 medium3 high high Explanations ß Programme section included Programme section not included 1 Load recognition The programme sequence is modified in these programmes according to the absorbancy of the load The indicator lights under Load on the control panel show the load identified by the machine 2 A 4th rinse automatically switches in if there is t...

Страница 25: ...r might damage plastic drain pipes Graduated rinsing The suds are cooled at the end of the wash cycle by water flowing in and being pumped away at inter vals thereby minimising creasing Rinse and interim spin There is a spin between the rinses Final spin The maximum spin speed according to the programme can be selected with the Spin touch pad In the programmes Minimum Iron Delicates Woollens and M...

Страница 26: ...ick wash f single bar Synthetics Reduced me dium machine action and re duced spinning Delicates If the gentle action option has been programmed into your machine via the programmable functions garments with a single bar under the care label f can also be processed using a Cottons Minimum Iron Quick wash Mixed Wash or Starch programme g broken bar Woollens Much reduced minimum ma chine action but w...

Страница 27: ...itable for chlorine bleach ing z Do not use chlorine bleach Tumble dry q At normal temperature r At low temperature s Do not tumble dry Ironing I Hot iron H Medium hot iron G Cool iron J Do not iron N B If you have any textiles with the older wash care labels select a programme according to the label be low Cottons Minimum iron Delicates Woollens Programmes 27 ...

Страница 28: ...e soak time are switched on CThe touch pad underneath the time display can be used to lengthen the soak time and the touch pad to shorten it Important The soak time chosen will be added to the original programme duration in the time display DPress the START touch pad unless Delay start is to be selected Deleting soak time Press the Soak touch pad the indicator light goes out Adding detergent for t...

Страница 29: ...ut final spin Washing is not spun after the final rinse After water has been drained the ma chine switches automatically to the anti crease phase Interim rinse and spin is carried out in the relevant programme sections Rinse hold The washing remains suspended in wa ter after the final rinse This helps to reduce the possibility of creasing if the washing is left for some time before being taken out...

Страница 30: ...st 4 seconds until the locked check light comes on upper left on the control panel Programme locking is now activated The machine will now not accept any changes and the wash programme proceeds through to the end At the end of the wash programme and in Rinse hold the programme locking is deactivated so that a new wash programme can be chosen Switching off programme locking Press the START touch pa...

Страница 31: ...ocking function AShut the drum door BSwitch on the machine CPress the Pre wash touch pad and hold pressed in while carrying out steps D and E DPress the Mixed Wash touch pad once EPress the Minimum iron touch pad once The locked check light flashes up per left on the control panel FRelease the Pre wash touch pad GSwitch off the machine To switch off the locking function Repeat steps A to F The che...

Страница 32: ... display At the beginning of a programme the maximum duration of a programme is shown in hours and minutes where de lay start has not been selected In the Cottons Minimum Iron and Mixed Wash programmes the type and volume of the wash will be monitored during the first water inlet phase With a part load the time could be reduced by up to 60 minutes Soak If a time is selected for soaking this is add...

Страница 33: ...portant Option 2 Increases the water level in soak pre wash main wash and rinses in the Cottons Minimum iron Quick wash and Mixed wash programmes and is particularly suitable for fabrics that need special care or where extra atten tion must be taken in dissolving deter gent This option is already set when the machine is delivered from the fac tory Option 3 An extra rinse cycle is introduced to the...

Страница 34: ...age pipes Top up rinse takes place when temper atures of 95 C 80 C and 70 C are se lected Top up rinse should be activated to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or basin where the drainage pipes do not comply with DIN 1986 P11 Memory function If an additional function is selected for a programme and or the spin speed is altered the machine stores the...

Страница 35: ... with the I ON 0 OFF button DLet go of all these touch pads but tons P 0 will appear in the display 2 Selecting a programmable function EPress the touch pad under the display The P will now flash in the display alternating with the number of the programmable function e g P 1 P 1 FPress the touch pads repeat edly until the the display shows the number of the programmable func tion required alternat...

Страница 36: ...le function P2 GBy pressing the START touch pad you can select different options 1 on the right Option 1 2 on the right Option 2 3 on the right Option 3 4 on the right Option 4 4 Saving the programmable function in memory HSwitch the machine of with the I ON 0 OFF button You can now start the programme you want The programmable function is now stored in memory and will remain so un til you alter i...

Страница 37: ... cloth A microfibre E Cloth is available from the Miele UK Spare Parts Department Part Number 98013530 which is suit able for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals Extra cleaning Carrying out a hot wash 70 C or above with powder detergent approx once every six weeks will help prevent deposits building up in the machine These can occur when ...

Страница 38: ... machine Clean the dispenser compartments and conditioner channel Regularly remove any detergent resi dues Remove the siphon from compart ment p Wash under running warm water and replace Over time detergent residue can build up in the water jets in the top of the de tergent drawer housing Before replacing the detergent drawer use a bottle brush or similar to clean them out Cleaning and care 38 ...

Страница 39: ...undry has been washed at a high temperature water drain ing out of the machine will still be hot Take the yellow filter flap opener from behind the detergent drawer facia panel see illustration above Open the door Open the flap Place a suitable container under the drain fixture Turn the fluff filter lid round 2 3 times Do not take it right out With large volumes of water when the container is full...

Страница 40: ...sits of limescale and detergent or foreign objects from the thread of the filter housing and filter unit as they can cause water to leak Limescale deposits are often a sign of using too little detergent Put the fluff filter back in place and secure it Make sure the fluff filter is securely tightened Otherwise there is a risk of water leakage during use After cleaning Pour approx 2 litres of water ...

Страница 41: ...t turn off the stopcock Unscrew the threaded union connect ing the free end of the inlet hose to the stopcock Remove rubber seal a from the re cess Using pointed pliers take hold of the plastic filter bar remove the filter b and clean Put the filter and seal back in the re verse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighten the ...

Страница 42: ...wing sections to help you The programme does not start The wash programme stops and a fault indicator light comes on A fault indicator light comes on but the wash programme continues as normal General problems or an unsatisfactory wash result The programme does not start What to do if Possible cause Remedy The indicator lights for the PROGRAMME touch pads have not lit up There is no power Check th...

Страница 43: ...again The buzzer sounds and the CHECK LIGHT Water inlet and Drain flash The Waterproof sys tem has reacted Call the Service Department One of the following indi cator lights is flashing Pre wash buzzer Main wash Rinses 1 2 buzzer Rinse 3 There is a fault Press I ON 0 OFF button to release it Re start the programme If the fault indicators oc cur again call the Service Department Three horizontal ba...

Страница 44: ...he filter in the inlet hose is dirty Clean the filter The Final spin indicator light flashes in the programme sequence dis play The final spin has not taken place The machine de tected an imbal ance Loosen and re distribute the washing Select the programme Drain Spin Take into account the spin speed of the relevant programme The CHECK LIGHT Locked is on Programme locking is switched on Switch off ...

Страница 45: ...ss ing the Door button The machine is not connected to the elec tricity supply Put the plug in the socket and switch on Power cut Open the drum door as de scribed in the section Open ing the door in the event of a power failure The door was not cor rectly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the ma chine is un...

Страница 46: ...nditioner is not completely dis pensed or too much water remains in the p compartment The siphon is either in correctly positioned or clogged Clean the siphon see Cleaning and care Cleaning the detergent drawer The fabric conditioner channel is clogged Clean the fabric conditioner channel Liquid detergent does not give the required result Liquid detergents do not contain bleaching agents They do n...

Страница 47: ...bove with pow der detergent but without a load See Extra cleaning in Cleaning and Care There are white res idues which look like powder deter gent on dark col oured laundry The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the resi dues with a soft brush once the laundry is dry Use a liquid detergen...

Страница 48: ... the detergent drawer facia panel see illustration below Remove the opener Important Left hand hinged machines have two access panels in the plinth The left hand panel conceals the emergency drainage Open the flap in the machine plinth Place a dish or bowl under the spout Point the drain hose into the con tainer Remove the stopper When no more water comes out replace the stopper in the end of the ...

Страница 49: ... is extremely dangerous Door hinged right Pull the emergency door latch down wards see illustration The machine door will then open Door hinged left Open the access panel on the right hand side of the plinth Pull the emergency door latch down wards see illustration The machine door will then open Problem solving guide 49 ...

Страница 50: ...ole glass when the door front is opened Please note that telephone calls may be monitored and recorded to im prove our service Future updates PC The indicator light or check light marked PC is reserved for the service engineer for updates to your machine in future years When for example technological devel opments offer advanced modifications to your existing programme cycles a service engineer wi...

Страница 51: ...wide The base should span several joists and be bolted to the joists not only to the floorboards Check for the pres ence of pipes and cables first The most stable part of the floor is usually in the corner If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Installation Lift the machine fro...

Страница 52: ...astic caps supplied The washing machine must not be moved without the transit bars in place Store the transit bars in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation 52 ...

Страница 53: ... ple to ensure stability Make sure the machine does not slip as this could cause injury Using a screwdriver loosen foot 1 to gether with counter nut 2 by turning it anti clockwise and unscrew to the required height Put the machine back on all four feet Use a spirit level to check the ma chine is standing level Hold foot 1 securely using a pipe wrench and using a screwdriver turn the counternut 2 c...

Страница 54: ...ing under kit If it is being installed under a 900 910 mm high worktop a raising kit is re quired Connections for electricity water and drainage should be installed in such a way that they are accessible after the machine has been installed The slides supplied should be used to protect the floor from damage when the machine is pushed into position or taken out for servicing Washer dryer stack A Mi...

Страница 55: ...l bows slightly It can then be taken off and a new one fit ted Re assemble in the reverse order and tighten the screws Decor panel dimensions The figures given in brackets indicate the tolerance level in mm Panel thickness 1 mm to 1 5 mm Panel thickness 1 6 mm to 4 mm Width 586 1 mm 586 1 mm Height 600 1 5 mm 595 0 1 5 mm Panels more than 1 5 mm thick require an adapter strip for a 4 mm thick deco...

Страница 56: ... Under no circumstances must anything be stuck over the flap s in the appliance plinth In order to open the drum door dur ing an emergency the plinth facing must be removable Fitting the plinth facing Stick the velcro strip provided to the appliance plinth For this the following procedure is rec ommended Match up the hooked side and the looped side of the velcro strip length wise Cut it into 2 or ...

Страница 57: ...of 1 bar if 5 litres of water flow into a suit able container in 15 seconds The static water pressure must not exceed 10 bar If it is higher than 10 bar it is essential to fit a reducer valve The Miele Waterproof System con nected between the stopcock and the machine offers the safest protection against water leaks For the Waterproof system to function correctly it may only be fitted in the po sit...

Страница 58: ...g cases Protection in the event of a leaking machine Any leaking water is collected in a sump in the base of the appliance A float switch switches the safety valve off electrically No more water will flow in Protection in the event of a leaking water inlet hose Leaking water is fed into the sump through the protective covering which surrounds the inlet hose as a second skin The float switch turns ...

Страница 59: ...c casing of the water connec tion contains an electric component Do not dip into any liquid The Waterproof system must only be connected to its own stopcock It must not be connected to mixer taps or similar Installation 59 ...

Страница 60: ...out hindrance Other wise there is a risk of water overflow ing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple There is no need to use a non return valve 3 Connected securely to a standpipe 4 Connected securely to a floor gully If required the drain hose can be ex tended to a length of 5 m The neces sary parts can...

Страница 61: ...ewireable plugs BS 1363 If this machine is fitted with a non rewireable plug and the socket out lets are not suitable for the plug sup plied or if the existing plug needs to be replaced by a new one the old plug will need to be cut off and an appropriate plug fitted The fuse carrier and the fuse should be removed from the old plug and disposed of The plug cut from the cable should then be disposed...

Страница 62: ... The wire which is coloured green and yellow must be connected to the ter minal in the plug which is marked with the letter E or by the earth sym bol z or coloured green or green and yellow The wire which is coloured blue must be connected to the terminal in the plug which is marked with the letter N or coloured black The wire which is coloured brown must be connected to the terminal in the plug w...

Страница 63: ...UM IRON 40 C 2 5 kg 0 45 58 1 h 20 mins 49 mins DELICATES 30 C 1 0 kg 0 40 75 58 mins 48 mins WOOLLENS 30 C 1 0 kg 0 15 25 35 mins 1 EN 60456 test programme Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any additional func tions selected N...

Страница 64: ...on ca 160 kg Capacity 5 kg dry laundry Voltage see data plate Rated load see data plate Fuse rating see data plate Water flow pressure min 1 bar 100 kPa Water flow pressure max 10 bar 1000 kPa Drain pump head max 1 00 m Drain pump head max 5 00 m Test certificates awarded Radio TV suppression VDE Technical Data 64 ...

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Страница 68: ...M Nr 04 973 340 V11 Alteration rights reserved 3702 This paper consists of cellulose which has been bleached without the use of chlorine ...

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