Frequently asked questions
35
Problem solving guide
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be put right
without contacting Miele Service. This will save time and money.
The following guide may help you to find the reason for a fault, and to correct it.
You should, however, note the following:
Repairs and other work by unqualified persons could be dangerous. The
manufacturer cannot be held responsible for unauthorized work.
Repair work to electrical appliances must only be carried out by a suitably
qualified and competent person in strict accordance with current local and
national safety codes.
A wash program cannot be started
Problem
Possible cause and solution
The display stays blank
and no indicator
illuminates.
The washer has no power.
Check to determine if the washer is plugged in.
Check to determine if the circuit breaker has
tripped.
Immediately after the
program start the
washer cancels the
program.
The "child entrapment sensor" has reacted.
Open the drum door.
Check the drum.
Restart the program.
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