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Technical Information

W1113, W1119, W1203, W1213 & W1215 Clothes Washers

4.3

Service Mode

Initial Requirements

1.  Finish or cancel any program in operation.
2.  Switch off the appliance.
3.  Close the door.

Note

Once you begin the access procedure, it must be completed within
10 seconds.

Accessing

1. Press and hold the

Start Button

while switching the appliance

on with the

On/Off Button

2. Release the

Start Button

2 seconds after switching the

appliance on.

3. Immediately press and release the

Start Button

2 times.

4. Press and hold down the

Start Button

a 3rd time, until the Start

LED flashes.

Acknowledgement indicator

Slow flashing Start LED.

Note

Upon entering the Service Mode, The Buzzer LED displays a
flashing rhythm of 2 flashes while the ROM ID is shown in the
display.

Press the

Buzzer Button

to advance to the FAULT REGISTER

level.

Refer to the Service Mode Tables 070-0 through 070-11.

Содержание W 1113

Страница 1: ... 2004 Miele TECHNICAL INFORMATION Touchtronic Clothes Washers Includes W1113 W1119 W1203 W1213 W1215 ...

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Страница 3: ...Removal 12 4 4 Side Panel Removal 13 020 DOOR AND DOOR LOCK 1 Technical Data 17 2 Function 17 2 1 Electro Mechanical Door Lock 17 3 Fault Repair 17 4 Service 17 030 SUDS CONTAINER DRUM BEARING and HEATER ELEMENT 1 Technical Data 21 2 Function 22 2 1 Heating Overheating Protection 22 2 2 Temperature Sensor NTC 22 2 3 Foam Sensing 23 2 3 1 Excess Foam When Heating During Main Wash 23 2 3 2 During Ri...

Страница 4: ...9 3 Fault Repair 30 3 1 Spin Before First Water Intake Not Possible 30 4 Service 30 4 1 Detergent Dispenser Removal 30 4 2 Water Path Control System Removal 31 050 DRAINAGE 1 Technical Data 34 2 Function 34 2 1 Increasing Drain Pump Head Height to 1 8 M 34 3 Fault Repair 34 4 Service 35 4 1 Drain Pump Removal 35 4 2 Non Return Valve Removal 36 060 DRIVES 1 Technical Data 39 2 Function 39 2 1 Motor...

Страница 5: ...lt Code F41 Faulty EEPROM Data Fault 53 3 12 Fault Code F43 Control Power Electronic incompatible 53 3 13 Fault Code F47 Control Power Module Interface Fault 53 3 14 Fault Code F51 Pressure Sensor 54 3 15 Fault Code F53 Tachogenerator 54 3 16 Fault Code F63 Water Path Control Unit 55 3 17 Locked LED Lights Up 55 3 18 Locked LED Flashes 56 4 Service 57 4 1 Programming Mode 57 4 2 Demonstration Mode...

Страница 6: ...es Washers List of Tables C 1 Technical Data 1 of 2 5 C 2 Technical Data 2 of 2 6 C 3 Overview of Model Numbers 6 C 4 Electrical Information 6 030 1 Technical Data 21 030 2 Temperature Sensor Values 22 040 1 Water Path Control System 29 050 1 Drain Pump Specifications 34 070 1 Fault Indication Quick Reference 45 070 2 Fault Indication Quick Reference Continued 46 070 3 Programmable Functions 58 07...

Страница 7: ... Instructions 1 General Information Service of this appliance should only be performed by qualified personnel in accordance with local and national codes Power should be disconnected from the appliance during service procedures Unplug the appliance or shut off the appropriate circuit breaker ...

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Страница 9: ...Technical Information 3 W1113 W1119 W1203 W1213 W1215 Clothes Washers B Modification History 04 2004 Miele USA Preliminary Information ...

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Страница 11: ...W1215 Suds container Drum opening dimensions 300 mm 11 81 in Cold water connection Water Path Control Unit and single solenoid valve Water intake Hot water connection Single solenoid valve Water path Drainage 240VAC Drain Pump Belt drive Ribbed drive belt motor spindle diameter 27 5 mm 1 08 in axis center difference 366 mm 14 41 in gearing no of motor rotations for one drum rotation 10 6 Electric ...

Страница 12: ...nsor The suds temperature sensor also functions as the rinse sensor Speed imbalance recognition Wash technology Imbalance monitoring Imbalance sensor Present only on models with spin 1400 rpm Table C 2 Technical Data continued from Table C 1 Overview of Models Table C 3 Overview of model numbers Electrical Information Electrical Requirements Electrical Connection 120 240 208 VAC 4 wire connection ...

Страница 13: ...terference Suppressor 5 1n1 Control Power Electronic 6 K1 1 Heating Relay 7 2n1 Control Panel Display Module 8 S2 Switch On Off 9 S4 Switch Door Lid 10 Imbalance Sensor 11 M5 Motor Drum Drive 12 B8 Float Switch 13 M8 Drain Pump 14 R30 NTC Temperature Sensor 15 R1 Heater Element 16 A2 Door Lock D Layout of Electrical Components Figure D 1 Layout of Components ...

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Страница 15: ...Technical Information 9 W1113 W1119 W1203 W1213 W1215 Clothes Washers 010 Casing Front Panel and Lid ...

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Страница 17: ...Technical Information 11 W1113 W1119 W1203 W1213 W1215 Clothes Washers Figure 010 1 Layout of Components 1 Technical Data n a 2 Function n a 3 Fault Repair n a ...

Страница 18: ...e toekick apply pressure upward 2 Pull the toekick away from the appliance 4 3 Front Panel Removal 1 Remove the Plinth 010 4 2 2 Open the door 3 Remove the clamping ring that secures the sealing to the front cover 4 Unfasten the sealing ring and fold it back towards the drum 5 Remove the Door Lock screws 6 Remove the 10mm Bolt 7 Close the door 8 Remove the two screws from the bottom corners of the...

Страница 19: ...r the side panels ensure the screws are secured during re assembly 4 Remove the three screws from the top edge of each panel 5 Remove the three screws from the front edge of each panel 6 Pull out the top of the side panel slightly 7 Push down the panel to unclip it from the bottom of the frame Note To refit the side panel support the panel while holding against the underside of the bottom frame at...

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Страница 21: ...Technical Information 15 W1113 W1119 W1203 W1213 W1215 Clothes Washers 020 Door and Door Lock ...

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Страница 23: ...hanical Door Lock The door lock cannot be opened if any of the following exist Drum speed is above 7 rpm measured by the Tachogenerator Water is present measured by the Level Switch Electronic The drum temperature is above 131 F 55 C as measured by the Temperature Sensor and Electronic 3 Fault Repair n a 4 Service n a ...

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Страница 25: ...Technical Information 19 W1113 W1119 W1203 W1213 W1215 Clothes Washers 030 Suds Container Drum Bearing and Heater Element ...

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Страница 27: ...inless steel 1 4520 Suds Container Suspended stainless steel suds container Stainless steel 1 4520 Bearing Cross Cast iron Drum Counterweight Cast iron Drum Shaft Bearing Deep groove ball bearing TMB 306 ZZ 30x72x19 TMB 305 ZZ 25x62x17 Heater Element Tubular Heater element with integrated safety temperature limiter Surface nickel plated 240 208 VAC 2100 watts Table 030 1 Technical Data ...

Страница 28: ...must be replaced 2 2 Temperature Sensor NTC The NTC Temperature Sensor is fitted within Heater Element Seal and is responsible for measuring the water temperature inside the appliance The Sensor is a Negative Thermal Coefficient design NTC as the temperature increases the resistance decreases Temperature C Resistance kΩ 0 38 0 5 29 7 10 23 4 15 18 6 20 14 9 25 12 0 30 9 73 35 7 96 40 6 55 45 5 42 ...

Страница 29: ...become excessive the Water Intake Solenoid Valve s are switched off for a periods of time 2 3 3 Excess foam detected during spin During a spin the Level Switch monitors for a higher than expected pressure based on the spin speed setting Should a higher than expected pressure be detected the spin speed is reduced or interrupted An additional rinse cycle is then automatically added to the program 2 ...

Страница 30: ...ronic then compares this averaged value to the pulses being received from the Tachogenerator Should the Electronic detect an imbalance condition the spin speed is reduced accordingly Note If the Imbalance Sensor fails a fault will not be not stored or displayed The Electronic will then rely on the Tachogenerator pulses to monitor for any imbalance conditions 3 Fault Repair n a 4 Service 4 1 Temper...

Страница 31: ...Element Seal where the Temperature Sensor was Pull the Heater element straight out with the seal 1 5 Remove the remaining hardware two washers and drip protection device Note Should the Heater Element require replacement a new seal with retaining washers must be installed 6 Slide the seal onto the Heater Element 7 Slide the Heater Element into position ensure it engages the retainer clip in the su...

Страница 32: ... Front Panel 010 4 3 2 Unscrew the Seal Clamp Ring from the suds container 3 Remove the water inlet hose 4 Remove the Light Assembly 5 Remove the Seal from the suds container 4 4 Imbalance Sensor Removal 1 Remove the Front Panel 010 4 3 2 Remove the Imbalance Sensor retaining screws 3 Disconnect the hose connections 4 Remove the Imbalance Sensor ...

Страница 33: ...Technical Information 27 W1113 W1119 W1203 W1213 W1215 Clothes Washers 040 Water Intake ...

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Страница 35: ...he Dispenser Assembly where a distributor tube driven by a geared synchronous motor sends the water to the appropriate dispenser The position of the distributor tube is monitored by the Electronic via several contacts within the Water Path Control System Unit Figure 040 1 Overview of Water Path Control System Table 040 1 Water path control system Water Path Control System POSITION WATER PATH FLOW ...

Страница 36: ...s only after the entire appliance has been installed including the removal of the transport struts Refer to the Miele Installation Manual for further details on installation procedures 4 Service 4 1 Detergent Dispenser Removal 1 Remove the Dispenser Drawer 2 Disconnect the electrical connections from the Water Path Control System 3 Disconnect the Non Return Valve and Suds Container Vent Hoses from...

Страница 37: ...Refer to Figure 040 2 2 Disconnect the Electrical Connections 3 Remove the screws from the Dispenser Assembly top cover 4 Remove the retaining clips 1 from the top of the Dispenser Assembly Lift the top cover and remove it to the rear 5 Remove the Water Path Control System Figure 040 2 Water Path Control System ...

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Страница 39: ...Technical Information 33 W1113 W1119 W1203 W1213 W1215 Clothes Washers 050 Drainage ...

Страница 40: ...ower rating 35 W Max drain hose length 5 m about 16 ft Max head height 1 m about 3 ft Table 050 1 Drain Pump specifications 2 Function 2 1 Increasing drain pump head height to 6 ft To increase the Drain Pump head height to 6 ft a second Drain Pump can be fitted See the spare parts list for details of the conversion kit 3 Fault Repair n a ...

Страница 41: ...ng it counterclockwise from the appliance 4 Remove the front panel 010 4 3 5 Disconnect the electrical connection on the Drain Pump 6 Refer to Figure 050 1 7 Release the retaining clip small arrow 8 Turn the Drain Pump about 30 in the direction of the large arrow and remove it from the filter housing Note After refitting the drip protector route the wiring into the holder Warning When activating t...

Страница 42: ...ide Panel 010 4 4 2 Remove the Drain Hose from the Non Return Valve 3 Remove the retaining screw from the Rear Panel 4 Remove the Vent Hose to the filter from the Non Return Valve 5 Pull out the Non Return Valve retainer from the rear panel 6 Push the entire Non Return Valve Assembly downwards and remove it to the side ...

Страница 43: ...Technical Information 37 W1113 W1119 W1203 W1213 W1215 Clothes Washers 060 Drives ...

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Страница 45: ... Power on tp Power off t Time Figure 060 1 Pulse width modulation motor speed control A bridge rectifier circuit on the power electronic provides the DC voltage supply for the motor Pulse Width Modulation PWM circuitry controls the DC voltage by varying the duration of power on off in pulses provided to the motor The proportion of ti DC pulse on and tp DC pulse off controls the motor speed A tacho...

Страница 46: ...er from the motor cover 5 Remove the retaining bolts 1 2 and 6 6 Remove the drive belt from the motor pulley 7 Remove the motor toward the front 4 2 Motor Module Removal 1 Remove the Front Panel 010 4 3 2 Refer to Figure 060 2 3 Disconnect the electrical connections 4 4 Release the wiring harness retainer from the motor cover 5 Unscrew the motor cover and remove it 6 Unscrew the module fixing scre...

Страница 47: ...der cover 4 Disconnect the wires 2 and exchange the brushes Note Always exchange the brushes in pairs Warning Refer to Figure 060 3 The brushes 4 must be pressed back into their guides 3 A retaining clip will hold them until the module is completely installed The brushes can then be released by lightly pressing the back of the brushes using a small screwdriver or similar tool Figure 060 3 Motor Br...

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Страница 49: ...Technical Information 43 W1113 W1119 W1203 W1213 W1215 Clothes Washers 070 Fascia Panel and Controls ...

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Страница 51: ... alert the user via LEDs on the Fascia Panel Refer to Tables 070 1 and 070 2 for detailed information on these fault indicators 3 Fault Repair 3 1 Fault Indication Quick Reference Condition Noted By User LED Digital Display Fault Code Cause F 0 No fault registered No indicator s to the user stored fault only F 1 Temperature sensor NTC short circuited No indicator s to the user stored fault only F ...

Страница 52: ...onic are incompatible F 47 Control Electronic Power Electronic interface fault F 51 Pressure sensor fault F 53 Tachogenerator fault Water inlet check LED flashes F 63 Water intake fault F 65 Drum Light Assembly Fault Locked LED lights up Electronic program lock Locked LED flashes Electronic lock function Water inlet check and drain check LEDs flash Float Switch in bottom of appliance has been acti...

Страница 53: ...Electronic unit Remedy Shut off the water supply Remove water from drip tray Perform necessary service 3 3 Digital Display Shows Symptom During operation the digital display shows 3 dashes The Water Intake Valves are closed and the program shuts down The Drain Pump is activated for 120 seconds Cause The Electronics contain a registered a fault Remedy Access the Service Mode and check for stored fa...

Страница 54: ...s connections short circuited Remedy Check the NTC Temperature Sensor in the service mode Check the NTC Temperature Sensor for an open or short circuit Check the NTC Temperature Sensor resistance 3 5 Fault Code F2 NTC Sensor Open Circuited Symptom The heating switches off after approximately 10 seconds however the program continues Cause NTC Temperature Sensor or its connections contain an open ci...

Страница 55: ...e Low on site water pressure Remedy Check water pressure and reprogram machine if necessary Check on site water pressure The flow pressure must be at least 1 bar With the water supply fully open at least 5 liters approximately 1 25 gallons of water should flow from the tap within 15 seconds If the on site flow pressure is less than 1 bar then it should be increased If the on site flow pressure can...

Страница 56: ...lly ends and the Drain Pump is activated for 120 seconds Cause Insufficient drainage When the Drain Pump is activated a check is made as to whether the water level drops to 30 mm wc after 150 seconds Remedy Check the Filter for blockages caused by foreign bodies Check Drain Pump for proper operation Check the Drain Hose Check Non return Valve Check the on site drain system ...

Страница 57: ...Clean the water intake filters Cause Low on site water pressure Remedy Check water pressure and reprogram machine if necessary Check on site water pressure The flow pressure must be at least 1 bar With the water supply fully open at least 5 liters of water should flow from the tap within 15 seconds If the on site flow pressure is less than 1 bar then it should be increased If the on site flow pres...

Страница 58: ... Cause Excess foam due to too much detergent and or improper detergent Remedy Ensure the correct type and amount of detergent is being used Cause Not draining Remedy Check the Drain Pump system for proper operation 3 10 Fault Code F20 Heating Symptom During operation this fault is not indicated via any LEDs on the Control Panel The program continues however poor wash results and longer than usual ...

Страница 59: ...s necessary 3 12 Fault Code F43 Control Power Electronic and the Control Panel Display Electronic are Incompatible Symptom During operation units with a digital display show 3 dashes Cause The Electronics are incompatible Remedy Verify the correct Control Power Electronic and the Display Electronics are installed Ensure the appliance is programmed correctly 3 13 Fault Code F47 Control Power Module...

Страница 60: ...ated into the control power module SLT Should replacement be necessary the entire electronic is replaced as one assembly Do not attempt to service the sensor 3 15 Fault Code F53 Tachogenerator Symptom During operation units with a digital display show 3 dashes The motor does not start or is switches off after about 1 5 seconds In the spin cycle the program automatically ends immediately The Water ...

Страница 61: ...e Water intake monitoring is not active if a valid position of the Water Path Control Unit is not registered Remedy Check the Water Path Control Unit Check the Water Path Control System circuit 3 17 Fault Code F65 Drum Light Assembly Fault Symptom On units with a display 3 dashes are displayed the program is interrupted and the Drain Pump is activated for 120 seconds Cause Drum Light Assembly not ...

Страница 62: ...eature By pressing the Start button for 6 seconds 3 19 Locked LED Flashing Cause The Electronic lock function is active Remedy Deactivate the Electronic lock function as follows 1 Switch off the machine 2 Close the door 3 Press and hold the Sensitive and the Temperature buttons while performing the following Switch on the machine Press and release the Option button 3 times 4 Release the Sensitive ...

Страница 63: ...3 Immediately press and release the Start button 4 times 4 Press and hold down the Start button a 5th time until the Start LED flashes Acknowledgement indicator Rapid flashing Start LED Options Navigation 1 Refer to Tables 070 3 through 070 9 2 The Program Position is displayed by the flashing rhythm of the Buzzer LED Press the Buzzer button to advance through the Program Positions The current pro...

Страница 64: ...s Press the Start button until the reset has occurred At least one standard setting has been modified 1 P1 Raised water level in Soak pre and main wash and rinse cycles via Water plus button in Cottons Minimum iron Quick wash Automatic and Silks 1 P1 Additional rinse cycle via Water plus button in Cottons and Minimum iron 2 P2 2 Water plus Water level Additional rinse Raised water level in Soak pr...

Страница 65: ...ing reactivation cold water added at end of main wash Active 1 P1 2 h 1 P1 1 5 h 2 P2 1 h 3 P3 5 Soak duration 0 5 h 4 P4 Off 1 P1 Normal 2 P2 6 Buzzer Loud 3 P3 On P0 7 Audible button operation signal Off 1 P1 Not active P0 8 Memory function Active 1 P1 Cold mains water 1 P1 Hot water 2 P2 Soft water 3 P3 9 Water type AllWater model hot water connection Rain water 4 P4 Table 070 4 Programming Fun...

Страница 66: ...ve 1 P1 European version EU 1 P1 Sweden S 2 P2 Australia AUS 3 P3 USA Canadian version 4 P4 1 1 Country variations Japan J 5 P5 Automatic load control off for detergent test institutes laboratories only P0 1 2 Automatic load control Intelligent Water Intake IWI Active 1 P1 Table 1 0 P0 1 3 Imbalance ranges Table 2 1 P1 Old suds container unit ASA P0 1 4 Suds container unit New suds container unit ...

Страница 67: ...isplay 2 1 kW 1 P1 4 2 kW 2 P2 2 6 kW 3 P3 1 5 Heater rating 3 0 kW 4 P4 Normal water pressure P0 1 6 Matching water intake to low water pressure Low water pressure 1 bar 100 kPa 1 P1 Not active P0 1 7 Program for allergy sufferers Active 1 P1 Not active P0 1 8 Sensor controlled rinsing Active 1 P1 Not active P0 1 9 Flow meter Active 1 P1 Table 070 6 Programming Functions continued from Table 070 ...

Страница 68: ...oak LED Long Short Buzzer Button Start Button Long Short Display 1 P1 2 P2 3 P3 4 P4 5 P5 6 P6 7 P7 8 P8 Not used 9 P9 All US Models Numbers Do NOT Change 1 P10 1 1 P11 1 2 P12 1 3 P13 1 4 P14 1 5 P15 1 6 P16 1 7 P17 1 8 P18 2 0 Spin speed settings country variation Not used 1 9 P19 Table 070 7 Programming Functions continued from Table 070 6 Continued on Table 070 8 ...

Страница 69: ...ent sensor load sensor and tachogenerator 3 P3 2 2 Water Intake Sys USA Do Not Change P0 LED Display OFF P0 2 3 Digital display LED Display ON 1 P1 Not active P0 2 4 Time left display Active 1 P1 Not active P0 2 5 Delay start Active 1 P1 Frontloader P0 2 6 Model version Toploader 1 P1 None 1 P1 Load 2 P2 Dispensing 3 P3 2 7 Load Dispensing display Load and dispensing 4 P4 OFF P0 2 8 Drum Light ON ...

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Страница 71: ...eted within 10 seconds Accessing 1 Press and hold the Start Button while switching the unit on with the On Off Button 2 As soon as the Start LED lights up release the Start Button 3 Immediately press and hold the Start Button until the Start LED turns off Deactivation Repeat the accessing procedure Note The Demonstration Mode is NOT deactivated when the power is shut off with the On Off Button or ...

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Страница 73: ...e appliance on with the On Off Button 2 Release the Start Button 2 seconds after switching the appliance on 3 Immediately press and release the Start Button 2 times 4 Press and hold down the Start Button a 3rd time until the Start LED flashes Acknowledgement indicator Slow flashing Start LED Note Upon entering the Service Mode The Buzzer LED displays a flashing rhythm of 2 flashes while the ROM ID...

Страница 74: ... the Buzzer Button Important Refer to Tables 070 0 to 070 11 for detailed information Fault Codes Service Level 1 Retrieval If several faults are registered their codes are shown one after the other in ascending order Note In addition to the flashing rhythm of the Soak LED stored faults are also shown in the LED Display Example F1 NTC Sensor short circuited Deletion With the fault displayed press ...

Страница 75: ...LED Display Example U5 Test Step 5 Drain Pump activation Navigation Component Activation Press the Start Button to advance to the desired Test Step After a 1 second pause the component is energized Cancel the Test Step Press the Start Button to cancel the activated component and advance to the next Test Step next component test The next component test automatically starts after another 1 second de...

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Страница 77: ... Power module SLT Cause Fault code No fault registered F 0 F0 NTC temperature sensor short circuited F 1 1 F1 NTC temperature sensor open circuited F 2 2 F2 Water intake fault F 10 1 F10 Drainage fault F 11 1 1 F11 Water intake fault Hot water F 15 1 5 F15 Excess foam F 16 1 6 F16 Heating fault F 20 2 F20 EEPROM fault data fault F 41 4 1 F41 Control power module SLT and control panel display modul...

Страница 78: ...lay and deletion Drum Lamp not installed not installed correctly F 65 6 5 F65 Not used Not active U0 Water path control unit position 1 only if fitted Water intake via door glass for 10 seconds 1 U1 Solenoid valve Y1 or Y14 Y40 with water path control unit heating analog pressure sensor Water intake via compartment I until level 1 Then heats to 35 C 2 U2 Solenoid valve Y 2 or Y14 Y40 with water pa...

Страница 79: ...via the position of the spin speed selector 7 U7 Solenoid valve Y 12 2Y40 hot water optional Water intake via compartment II until level III is reached 8 U8 Buzzer Continuous signal 9 U9 3 Component Test Display and LED check Each individual segment of the digital display and the LEDs flash at the same time U0 1 Door Switch Test Buzzer ON Door Closed Buzzer OFF Door Open 1 Sensor Switch Test selec...

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Страница 81: ...Technical Information 75 W1113 W1119 W1203 W1213 W1215 Clothes Washers 090 Electrical System Power Module and Heater Relay ...

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Страница 83: ...erature than the temperature of the water supply the water will be heated For the heater to operate the Water Level Sensor must have detected at least a Level 1 position The signal is then provided to the Power Electronic which energizes the Heater Relay coil When the Heater Relay is energized it s contacts close and supply the Heater Element with power 3 Fault Repair n a ...

Страница 84: ...ectronic removal 1 Ensure the power is disconnected from the appliance 2 Remove the Lid 010 4 1 3 Refer to Figure 090 1 4 Disconnect all plugs from the power module 5 Press back the three retaining clips 1 and remove the Power Electronic upwards Note If the bracket is being removed the two retaining screws 2 must be removed first ...

Страница 85: ...connect the plugs from the Heater Relay 4 Press down the Heater Relay retaining clips slide the Heater Relay upwards to remove it from its holder 4 3 Interference Suppression Filter Removal 1 Ensure the power is disconnected from the appliance 2 Remove the Lid 010 4 1 3 Disconnect the plugs from the Interference Suppression Filter 4 Remove the retaining screw from the rear panel ...

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Страница 87: ...Water Path Control Unit Top View As Mounted front REVISED BY Miele USA 05 07 2004 FUSE T6 3 250V 12V 12V NC 240VAC ...

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