What to do if ...
47
Other problems
Problem
Cause and remedy
The floor of the
refrigerator section is
wet.
The condensate drain hole is blocked.
Clean the condensate channel and drain hole.
Food has frozen
together.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The external walls of
the appliance feel
warm.
This is not a fault. The warmth created by the
evaporator is used to prevent condensation.