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The drum door cannot be opened

Possible cause

Solution

The door is locked during
the wash cycles.

Press the "Pause" button. The door lock opens.

The Child Lock is
activated.

Deactivate the Child Lock as described in the
chapter "Using the washer - Activate the Child
Lock".

Power failure

Open the door as described on the following
page.

There is still water in the
drum and the washer
cannot drain the water.

Clean the drain filter and drain pump. See
"Cleaning and Care - Cleaning the drain pump
and lint trap".

As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).

Frequently asked questions

38

Содержание IntelliQ 200

Страница 1: ...Operating and Installation Instructions Washer W 4842 To prevent accidents and appliance damage read these instructions before installation or use M Nr 07 830 410 en US ...

Страница 2: ...4 4 Select a temperature and or spin speed 14 Program guide 15 Final spin speed 19 5 Select an option 20 6 Add detergent 21 Detergents 23 Fabric after care 24 7 Select Delay Start if desired 25 8 Start the program 26 9 Activate the Child Lock if desired 26 10 Program end 27 Preparing your appliance for an extended vacaion 27 Canceling a program 28 Interrupting a program 28 Changing a program 28 Ad...

Страница 3: ...ntly asked questions 34 No wash program will start 34 The display shows a fault message 35 General issues with the washer 36 Unsatisfactory wash results 37 The drum door cannot be opened 38 After sales service 41 Installation instructions 43 Installation 44 Installation site 46 Removing the shipping struts 47 Leveling the washer 48 Plumbing 49 Electrical connection 52 Setting the display language ...

Страница 4: ...he washing machine to wash items which are specified by the manufacturer to be machine washable on the fabric care label Any other applications may be dangerous Persons who lack physical sensory or mental abilities or experience with the appliance should not use it without supervision or instruction by a responsible person Children Do not allow children to play on or in the appliance Close supervi...

Страница 5: ...ds do not guarantee the required safety of the appliance e g danger of overheating Faulty components must only be replaced with genuine Miele spare parts Installation repair and maintenance work should be performed by a Miele authorized service technician Work by unqualified persons could be dangerous and may void the warranty Do not repair or replace any part of the appliance or attempt any servi...

Страница 6: ...t will eliminate the need to remove lime deposits However if heavy limescale does form on the washer select a descaling agent with corrosion protection Closely follow the instructions on the product package Do not wash articles that have been previously cleaned washed soaked or spotted with gasoline dry cleaning solvents or other flammable substances These articles give off vapors that could ignit...

Страница 7: ...ogram c PC Indicator Allows a service technician to check and update the wash programs d Delay Start button To delay the start of a program eDisplay with menu buttons See Display function for more information fStart Starts the selected wash program g Pause button Pauses or cancels a program Guide to the washer 7 ...

Страница 8: ...lk Denim Jeans Dress shirts Comforters Outerwear Table linens Beach towels Drain Spin Quick rinse Clean Machine Menu buttons Various settings can be made with the Menu buttons The values above the vertical line can be adjusted and or confirmed Example Duration 1 02 h MG G P G G GM MG G G G P GM Warm High spin Pressing the left menu button Warm allows to adjust the temperature The High spin button ...

Страница 9: ...sher has run for more than 1 hour The display now shows the language setting Setting the display language The default setting for the display language is German The display language can be adjusted Language english OK Select the desired language by pressing the left menu button Confirm the setting with the right OK button Shipping strut reminder The shipping struts must be removed before the first...

Страница 10: ...For stubborn soiling use the option Pre wash Detergent use Use the recommended amount of detergent Keep in mind the soiling degree of the laundry Use less detergent for small loads Options selection Extended Pre wash Select for For light to normal soiled items without stains use a wash program without an option For normal to heavily soiled items with stains wash with the Extended option For heavil...

Страница 11: ... manufacturer Most garments have a fabric care label in the collar or side seam Sort the laundry by care label and color General tips Dark fabrics often bleed the first few times they are washed They should be washed separately several times before being included in a mixed load Curtains Remove any lead weights or strips before washing Loose bra underwires should be removed or sewn in place before...

Страница 12: ...st results wash mixed loads of small and large items This will improve washing effectiveness and help distribute the load evenly Close the drum door To prevent damage make sure that there is no clothing caught between the drum door and the seal Close the drum door Using the washer 12 ...

Страница 13: ...e Fold the comforter and load into the washer Turn the comforter in the drum so that a smooth surface forms facing the door when the comforter is completely loaded Make sure that the comforter does not touch the rubber door seal and that all corners are tucked in Comforter loaded correctly Comforter loaded incorrectly Using the washer 13 ...

Страница 14: ...pressing the left menu button Warm the temperature will be adjusted Pressing the right menu button High spin will adjust the spin speed If MasterCare is selected a list will appear in the display MasterCare Extra White OK With the left menu button additional programs can be selected and then confirmed with the right menu button OK Duration 1 12 h Extra White Hot Max spin If desired and allowed by ...

Страница 15: ...free Options Pre wash Extended Sensitive Buzzer Hot J High spin Med spin Items made from synthetics mixed fabrics or wrinkle free cottons Very warm I Warm H Cold G No heat Sanitize Options Pre wash Extended Sensitive Buzzer Sanitize E Max spin High spin Items which have skin contact or for special hygienic requests Hot D Handwash Options Pre wash Extended Sensitive Buzzer Warm N Med spin Hand wash...

Страница 16: ...ptions Buzzer Warm B Max spin High spin Med spin Slow spin Rinse hold No spin Small loads of mixed items without a high degree of soiling Cold A No heat Custom Options Extended Pre wash Sensitive Buzzer Sanitize E Max spin High spin Med spin Slow spin Rinse hold No spin All options are selectable for Sanitize and Normal programs Hot D Very warm C Warm B Cold A No heat Using the washer 16 ...

Страница 17: ... Denim Jeans Options Pre wash Extended Sensitive Buzzer Warm B High spin Med spin All items made from denim Before washing denim items turn them inside out Cold A No heat Dress shirts Options Pre wash Sensitive Buzzer Warm B Med spin Slow spin Rinse hold No spin Pre treat collars and cuffs depending on soiling Cold A No heat Comforters Options Pre wash Extended Sensitive Buzzer Warm H High spin Me...

Страница 18: ...towels Options Buzzer Cold Max spin Program to rinse sand from beach towels Do not use detergent Drain Spin Options Buzzer Max spin High spin Med spin Slow spin No spin Quick rinse Options Buzzer High spin Med spin Slow spin Rinse hold No spin Clean Machine Options Buzzer Sanitize To clean the drum and all waterways Run program without laundry Using the washer 18 ...

Страница 19: ...the main wash and between the rinse cycles Reducing the final spin speed will also reduce the rinse spin speeds Hold Select Hold The laundry is not spun and remains soaking in water This will prevent wrinkles if the laundry is not removed immediately at the end of the wash program Selecting Starting the final spin The washer is set default to the maximum spin speed of the wash program You can sele...

Страница 20: ...ed Extended For laundry with normal to heavy soiling or stains The main wash cycle time for the wash program is extended Sensitive An additional final rinse washes away detergent residue and scents An additional rinse takes place Buzzer A buzzer signals the end of the wash program or after Hold The buzzer sounds until the washer is turned off The buzzer volume can be adjusted Adjusting the buzzer ...

Страница 21: ...t stains Heavy soiling Very visible soiling or stains Use the Pre wash function and add detergent in the Heavy soil compartment as described Too little detergent may cause Ineffective cleaning of laundry fabrics may become gray and stiff over time Grease stains on the laundry Hard water deposits on the heating element Too much detergent may cause Over sudsing with minimal drum movement poor wash r...

Страница 22: ...eavy Soil Detergent for the pre wash Bleach Bleach used as described by the manufacturer placed in the bleach compartment Softener Fabric softener or liquid starch Add detergent to the Main Wash compartment at the beginning of each wash program Only add detergent 1 4 total recommended amount to the Heavy Soil compartment if the Pre wash option was selected Close the detergent drawer Using the wash...

Страница 23: ...andwash X X X X Woolens X Express1 X X X Custom X X X X Extra White X X X Delicates X X X X Silk X X Denim Jeans1 X X X X X X Dress shirts X X X X Comforters1 X X X Outerwear X X Table linens X X Beach towels X Quick rinse X Clean Machine X 1 only liquid detergent Miele offers a variety of specialized laundry detergents and fabric softeners each uniquely designed to meet your individual laundry ca...

Страница 24: ... during the final rinse A small amount of water will remain in the compartment at the end of the program If starching frequently clean the dispenser compartment and especially the siphon tube Bleach Pour bleach into the bleach compartment During the Main Wash the bleach will be automatically rinsed from the compartment and added to the cycle Dyes Dye removers The use of dyes in the washer is recom...

Страница 25: ...M MG G G G P GM Warm High spin With every touch of the Delay button the start is delayed longer Hold to speed up the count For a delay less than 10 hours the delay time extends in 30 minute increments For a delay more than 10 hours the delay time extends in 1 hour increments Cancel Press the Pause button Adjust To adjust the Delay Start time cancel then reset Using the washer 25 ...

Страница 26: ...e cycle is displayed The washer shows the current program step The drum door will be locked and the drum light will turn off once the program starts If a program was started without detergent cancel the program first Add detergent then select and start a program again 9 Activate the Child Lock if desired The Child Lock prevents a program from being canceled Press and hold the Pre wash button until...

Страница 27: ...e drum door Activate the Child Lock so children or animals do not find their way into the drum Preparing your appliance for an extended vacaion If you elect to turn off the water to your home for an extended period of time please note that this may not be enough to reduce the risk of a leak To be completely safe you must turn off the water supply to each individual appliance This means under the s...

Страница 28: ...rrupts the program and unlocks the door To continue Press the Start button Changing a program A program change is not possible once the program has started The program must be canceled Adjusting the temperature The temperature can be changed up to 6 minutes after the program start Adjusting the spin speed The spin speed can be adjusted anytime up to the beginning of the final spin Adjusting the op...

Страница 29: ...Quick guide Remove this guide for easy reference Please read all instructions especially the Important Safety Instructions before using the washer ...

Страница 30: ...um door and seal 3 Select a program Press the button of the desired program The indicator of the selected program lights 4 Select a temperature The preselected temperature and or spin speed can be adjusted if the program allows Example Duration 1 02 h MG G P G G GM MG G G G P GM Warm High spin By pressing the left menu button Warm the temperature will be adjusted Pressing the right menu button Hig...

Страница 31: ...is delayed longer 8 Start a program Press the flashing Start button 9 Activate the Child Lock if desired Press the Pre wash button until the display shows X Locked Deactivate the Child Lock after the program has finished 10 Unload the laundry Open the drum door Remove the laundry Shut off the water supply if the washer will not be used for a longer period of time e g vacationing Check the drum for...

Страница 32: ...X X Dress shirts X X X X X X X Comforters X X X X X X Outerwear X X Table linens X X X X X X X X Beach towels X X Drain Spin X X X X X Quick rinse X X X X X Clean Machine X N o r m a l W r i n k l e f r e e S a n i t i z e H a n d w a s h W o o l e n s E x p r e s s C u s t o m E x t r a W h i t e D e l i c a t e s S i l k J e a n s D r e s s s h i r t s C o m f o r t e r s O u t e r w e a r T a b...

Страница 33: ...tically Note Once the program has started the washer can not make adjustments of the load size The drum door cannot be opened if the water temperature is greater than 130 F 55 C the water level is too high the program has reached the Final Spin The Child Lock function is activated If you attempt to open the door while the washer is in one of the above statuses Machine locked will appear in the dis...

Страница 34: ...s or all purpose cleaners They will damage the surface Cleaning the drum To ensure that your machine remains clean and free of any soil build up or odors the washer comes equipped with a self cleaning program for the drum and water lines It is suggested to run this program approx once a month The program is completed without laundry in the drum Load approx cup of bleach into the Bleach compartment...

Страница 35: ...e catch and remove the drawer from the washer Remove the bleach compartment to clean it Remove the lid from the bleach container and clean both parts thoroughly in warm water Re attach the lid Clean the Heavy Soil and Main Wash compartments with warm water Put the bleach container back in the Main Wash compartment Cleaning and care 31 ...

Страница 36: ... Clean the fabric softener channel with warm water and a brush Clean the siphon tube and fabric softener channel more often if you frequently use liquid starch Liquid starch tends to build up Cleaning the detergent drawer niche Use a bottle brush to remove any detergent residue and lime deposits from the jets inside the detergent drawer Slide the drawer back into place Cleaning and care 32 ...

Страница 37: ...he valve by turning the connector counter clockwise using a wrench if necessary Remove the rubber seal 1 from the connector Using needle nose pliers grasp the plastic filter 2 and pull it out of the hose connector Clean the filter under running water and carefully remove any large particles Replace the filter and seal then reconnect the hose Slowly turn on the valve and check for leaks If water le...

Страница 38: ...ll start Problem Possible cause Remedy The display is dark and the indicator lights for the program buttons do not come on There is no power to the washer Check whether the cord is plugged in the circuit breaker has tripped Immediately after the program start the washer cancels the program The child entrapment sensor has triggered Open the drum door Check the drum Restart the program Although ther...

Страница 39: ...ystem activated The waterproof system has activated Contact Technical Service Technical fault Call Technical Service There is a fault Restart the program If the fault message appears again contact Technical Service In the display flashes Anti crease alternating with Check detergent The machine has over sudsed Use less detergent in the next wash program and follow the recommended amount on the dete...

Страница 40: ...ning and end of the pump process are normal A large amount of detergent residue remains in the dispenser drawer The water pressure is too low Clean the water intake hose filter under running water and carefully remove any large particles Select the Sensitive button The fabric softener is not completely dispensed or too much water remains in the fabric softener compartment The siphon tube is incorr...

Страница 41: ...on heavily soiled laundry The laundry was soiled with grease e g oils lotions etc Add more detergent to laundry with grease stains or use a liquid detergent Run the Sanitize program without laundry using liquid detergent to clean the washer before using it for laundry again There is white detergent residue on dark laundry The detergent has not completely dissolved because of hard water These resid...

Страница 42: ...pter Using the washer Activate the Child Lock Power failure Open the door as described on the following page There is still water in the drum and the washer cannot drain the water Clean the drain filter and drain pump See Cleaning and Care Cleaning the drain pump and lint trap As a safeguard against scalding the drum door cannot be opened if the wash water temperature is over 130 F 55 C Frequently...

Страница 43: ...rain is clogged there will be water in the machine max 9 25 gal 35 l Make sure the machine is turned off and the drum has stopped turning A moving drum is dangerous Place a container under the drain tube Open the drain filter until water runs out but do not take it out completely If the container becomes too full interrupt the water flow by tightening the drain filter Discard the water and continu...

Страница 44: ...eturn the drain filter and tighten it into place If the drain filter is not securely tightened water will leak out when the machine is used Opening the drum door Make sure the machine is turned off and the drum has stopped turning A moving drum is dangerous Pull out the detergent drawer Insert a screw driver into the slot of the emergency opener and pull upwards The door will now open Frequently a...

Страница 45: ... Contract program gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guarantee the safety reliability and longevit...

Страница 46: ...42 ...

Страница 47: ...ormation is subject to change Please refer to our website to obtain the most current product specification technical warranty information To prevent accidents and appliance damage read these instructions before installation or use ...

Страница 48: ...lue mark for cold water cPower cord d g Flexible drain hose with detachable swivel elbow drain options shown hControl panel iDetergent dispenser drawer and door opener in case of power failure jDrum door kAccess panel to lint trap and drain pump lFour height adjustable feet Installation 44 ...

Страница 49: ... W LAN communication module c Rear access with grip for transport d Water intake hose cold water blue stripes e Water intake hose hot water red stripes f Drain hose g Shipping struts h Brackets for intake and drain hoses Installation 45 ...

Страница 50: ... thick 28 x 31 71x78 cm wide plywood base Ideally the base should be large enough to span several joists and should be anchored to the joists and not just the floor boards If the machine is installed on a raised platform it must be secured with retaining clips available from your dealer or Miele If installed on a masonry or concrete base the base should have a 13 mm to 19 mm high rim This must be ...

Страница 51: ...ether with the support plate Cover the two holes with the provided plugs Movement of the washer without the shipping struts in place should be kept to a minimum The struts must be reinstalled before the machine is moved The shipping struts should be stored in a safe place for future use Reinstall the struts by reversing the above procedure Installation 47 ...

Страница 52: ... slip Loosen the locking ring 2 with the supplied wrench Unscrew each of the four feet as much as necessary by turning both the foot 1 and locking ring 2 to the left Remove the support and stand the machine on its feet Check that the machine stands level Repeat the above procedure until the machine stands level Once level hold the foot 1 immobile with a wrench At the same time turn the locking rin...

Страница 53: ...uine Miele hose or with a hose able to withstand up to 145 psi 10 bar pressure The water valve connector must also be able to withstand 145 psi 10 bar The bolted connection is under water pressure Open the water supply slowly to check for leaks Adjust the rubber seal and the bolted connection if necessary To protect the inlet valve the two filters one at the pressure hose valve connection and one ...

Страница 54: ...r only Turn on the valve s and check for leaks The water pressure must be within 15 145 psi 1 10 bar If the water pressure is greater that 145 psi 10 bar a pressure reducer must be installed If the water pressure is below 15 psi 1 bar there will not be enough water available for a complete fill The water intake hoses are equipped with screen filters Do not remove these filters except for cleaning ...

Страница 55: ...ipe and secure it firmly 3 To a floor drain The machine is equipped with an air gap anti siphoning system so that no minimum drain height is required The machine drains using a pump with a maximum delivery height of 4 ft 1 2 m Make sure there are no kinks in the drain hose If necessary the drain hose may be extended to run a maximum of 16 ft 4 9 m as long as the 4 ft 1 2 m height is not exceeded H...

Страница 56: ...uctor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician ELECTRICAL INSTRUCTIONS This installation should be performed by an experienced and qu...

Страница 57: ...ng as no program is running Press the Extended button until the display shows Language english B OK Select the desired language by pressing the left menu button Confirm with OK The display is shown in the selected language Setting the display language 53 ...

Страница 58: ...f children as they pose a danger of suffocation Disposal of an appliance Old appliances may contain materials that can be recycled Please contact your local recycling center about the possibility of recycling these materials Ensure that the appliance presents no danger to children while being stored for disposal Before discarding an appliance unplug it from the outlet cut off its power cord and re...

Страница 59: ...55 ...

Страница 60: ...Alteration rights reserved 3911 INFORMATION IS SUBJECT TO CHANGE PLEASE REFER TO OUR WEBSITE TO OBTAIN THE MOST CURRENT PRODUCT SPECIFICATIONS TECHNICAL WARRANTY INFORMATION M Nr 07 830 410 01 ...

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