Frequently asked questions
79
You can solve most problems that occur in daily operation by yourself. With the
aid of the following guide, the cause of a problem can be found and eliminated.
If necessary, contact Miele Service for assistance.
Danger of injury! Unauthorized installation work and repairs could cause
personal injury or machine damage, for which Miele is not responsible.
Installation, repair and maintenance work should be performed by a Miele
authorized service technician.
Never open the housing of the range yourself.
Problem
Possible cause and solution
Cooktop or burners
cannot be turned on.
There is no power to the appliance.
Check if the circuit breaker has tripped. Contact
an electrician or Miele Service (for minimum fuse,
see data plate).
There may be a technical fault.
Disconnect the appliance from the electric power
supply for approx. 1 minute by
– tripping the relevant circuit breaker or screwing
the fuse out completely, or
– tripping the ground fault circuit interrupter
(GFCI).
If, after resetting/replacing the fuse or the GFCI, it
still will not turn on, contact a qualified electrician
or Miele Service.
There is a strange smell
or vapors when the
appliance is being used
for the first time.
Metal components are protected by a conditioning
agent. Smells and vapor may occur when the
appliance is used for the first time. The smell and any
vapors do not indicate a faulty connection or a
defective appliance and are not harmful to your
health.
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