Problem
Possible cause
Remedy
White residue is visible
on cutlery and dishes,
and clouding is evident
on glasses; the residue
can be wiped off.
Not enough rinse aid was
dispensed.
See “Adding rinse aid” to
increase the dosage.
The salt reservoir is
empty.
The “Salt - PC” indicator
is lit. See “Filling the salt
reservoir”.
The water softener is set
too low.
Change to a higher set-
ting; see “Before using
the first time”.
The salt reservoir cap is
not screwed on properly.
Screw the cap on firmly.
Phosphate free detergent
was used.
Try a detergent contain-
ing phosphates.
Glasses are dull and
discolored and the film
cannot be wiped off.
Glasses are not dish-
washer safe.
This is permanent and
cannot be reversed. Use
glasses that are dish-
washer safe.
The dishes are not dry
or there is streaking on
glassware and cutlery
Not enough rinse aid was
dispensed or the rinse aid
reservoir is empty.
Increase the dosage or
add rinse aid; see
“Adding rinse aid”.
The dishes were un-
loaded too soon.
Allow dishes to cool be-
fore unloading them; see
“Unloading the dishes”.
Heated drying is turned
off.
Turn on heated drying,
see “Operating the dish-
washer”.
There are rust stains on
cutlery.
The cutlery is not corro-
sion resistant or the sur-
face of the cutlery is
scratched or pitted.
There is no remedy.
Always purchase dish-
washer safe cutlery.
The detergent dispenser
lid cannot be closed.
Detergent residue may be
blocking the latch.
Clean out the residue
.
Detergent remains in
the dispenser at the end
of a program.
The dispenser was damp
when detergent was
added.
Make sure the dispenser
is dry before adding de-
tergent.
Problem solving guide
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