Problem solving guide
109
Problem
Cause and remedy
The crockery is not dry
or cutlery and glasses
are flecked.
The rinse aid dosage is too low or the rinse aid con-
tainer is empty.
Replenish the rinse aid container, increase the
dosage or change the brand of rinse aid (see “Be-
fore using for the first time – Rinse aid”).
The crockery was taken out of the wash cabinet too
soon.
Leave the crockery in longer (see “Operation – Un-
loading the dishwasher”).
The duration of the drying phase for the selected pro-
gramme is not sufficient for the crockery (particularly
for plastic crockery).
Select the Extra dry function (see “Settings – Ex-
tra dry”).
You have used combination products that have insuf-
ficient drying performance.
Switch to another detergent, or replenish the rinse
aid (see “Before using for the first time – Rinse
aid”).
Glassware has a brown
or blue tinge. The film
cannot be wiped off.
Ingredients from the detergent have formed a de-
posit.
Switch to another detergent straight away.
Glassware is dull and
discoloured. The film
cannot be wiped off.
The glassware is not dishwasher-proof. The surface
has altered.
No remedy.
Purchase glassware that is dishwasher-proof.
Tea or lipstick stains
have not been com-
pletely removed.
The wash temperature of the selected programme
was too low.
Select a programme with a higher main wash tem-
perature.
The bleaching effect of the detergent used is too low.
Switch to another detergent.