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Repairs

In the event of any faults that you
cannot remedy yourself, please
contact:

– Your Miele dealer, or

– the Miele Service Department (see

back cover for address).

Please note that telephone calls may
be monitored and recorded to
improve our service.

^

When contacting your Dealer or the
Service Department, please quote
the model type and number of your
appliance, both of which are shown
on the data plate on the right hand
side of the door.

N.B. A call-out charge will be
applied for service visits where the
problem could have been rectified
as described in these instructions.

Future updates

The programme update function is
designed to enable a service
technician to update your appliance's
electronics in keeping with advances in
technology.

Information regarding programme
updates will be made known by the
Miele Company as and when such
developments become available.

For testing institutes

All information required regarding
comparison testing and measuring
noise levels is given in the

"Comparison tests"

leaflet.

The latest version of this leaflet can be
ordered on-line from:

– testinfo

|

miele.de

^

Please give your postal address, as
well as the model type and number of
your dishwasher (see data plate).

After sales service

66

Содержание G 1383

Страница 1: ... for dishwashers To avoid the risk of accidents or damage to the appliance it is essential to read these instructions as well as the installation plan before it is installed and used for the first time M Nr 07 502 340 en GB ...

Страница 2: ...g the appliance for the first time you require 18 Filling the salt reservoir 18 Salt indicator 20 Rinse aid 21 Adding rinse aid 21 Rinse aid indicator 22 Setting the rinse aid dosage 23 Loading the dishwasher 24 Items not suitable for dishwashers 25 Upper basket 26 Hinged cup rack 26 Positioning rail depending on model 26 Support rail depending on model 27 Adjusting the upper basket 28 Lower baske...

Страница 3: ...ting 44 Adjust Sensor wash 45 Cleaning and care 46 Cleaning the wash cabinet 46 Cleaning the door and the door seal 46 Cleaning the reflector panel 46 Cleaning the control panel and door front 47 Cleaning the filters in the wash cabinet 48 Cleaning the spray arms 50 Problem solving guide 51 Technical problems 51 The dishwasher does not fill drain 53 General problems 54 Noises 56 Unsatisfactory was...

Страница 4: ...airs 66 Future updates 66 For testing institutes 66 Optional accessories 67 Electrical connection 68 Plumbing 69 The Miele waterproof anti leak system 69 Connection to the water supply 69 Drainage 70 Technical data 71 Contents 4 ...

Страница 5: ...ending on model cUpper basket dMiddle spray arm eAir inlet for drying depending on model fLower spray arm gFilter combination hData plate iIn operation indicator light jRinse aid reservoir kDual compartment detergent dispenser lSalt reservoir Guide to the appliance 5 ...

Страница 6: ...ht This instruction book applies to several different dishwasher models The specific dishwasher models below are referred to as follows G 1383 etc G 1XXX G 2383 etc G 2XXX The model numbers G 1XXX and G 2XXX used in this book refer to the model designation specified on the data plate of the appliance and not the description on the control panel The data plate is located at the top right hand side ...

Страница 7: ...es or lack of experience and knowledge unless they are supervised whilst using it or they have been shown how to use it correctly by a person responsible for their safety Safety with children This appliance is not a toy To avoid the risk of injury keep children well away and do not allow them to play in or around the dishwasher or to use the controls They will not understand the potential dangers ...

Страница 8: ...to open fires or other appliances which give off heat such as heaters etc Do not connect the dishwasher to the mains supply until it has been fully installed Before connecting the appliance check that the connection data on the data plate voltage and connected load match the mains electricity supply If in any doubt consult a qualified electrician The electrical safety of this appliance can only be...

Страница 9: ...pliance could be dangerous If the dishwasher gets damaged switch it off at the mains and call your Miele Dealer or the Miele Service Department Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Faulty components must only be replaced by genuine Miele original spare pa...

Страница 10: ... in the dishwasher Danger of explosion Do not inhale or ingest dishwasher detergent Dishwasher detergents contain irritant or corrosive ingredients which can cause burning in the nose mouth and throat if swallowed or inhibit breathing Consult a doctor immediate ly if detergent has been swallowed or inhaled Avoid leaving the door open unnecessarily as you could trip over it Do not sit or lean on th...

Страница 11: ...stic containers or plastic cutlery and crockery should not be cleaned in the dishwasher The high temperatures in the dishwasher may cause them to melt or lose shape On models with Delay start make sure that the dispenser is dry before adding detergent Wipe dry if necessary Detergent will clog if poured into a damp dispenser and may not be thoroughly dispersed Accessories Only use genuine Miele spa...

Страница 12: ...l wood from renewable forests Polyethylene PE protective wrap Rather than just throwing these materials away please ensure they are recycled Disposal of your old appliance Electrical and electronic appliances often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functionin...

Страница 13: ...ergy efficient However if your water is heated by electricity we would recommend connection to cold water For most economical dishwashing make full use of the baskets without overloading the dishwasher Choose the programme to suit the type of crockery being washed and the degree of soiling Select the Energy save programme for energy saving dishwashing Follow the detergent manufacturer s recommenda...

Страница 14: ...dle If the door is opened during operation all functions are automatically interrupted To close the door Push the baskets right in Then lift the door upwards and push until it clicks into position Before using for the first time 14 ...

Страница 15: ...able to advise you of the water hardness level in your area Where the water hardness fluctuates e g between 6 7 9 0 mmol l 37 50 d German scale always programme the dishwasher to the higher value 9 0 mmol l in this example In the event of a fault it will help the service technician if you know the hardness of your local water supply Enter the water hardness below mmol l or d The dishwasher is prog...

Страница 16: ...ht hand programme indicator comes on If this does not happen start the procedure from the beginning again Press the Turbo Combi tabs button twice The Combi tabs indicator light will flash briefly twice at intervals The characters p 1 5 will flash one after the other in the display This means that the water hardness level has been set at 15 d 2 7 mmol l factory setting The value which has been set ...

Страница 17: ...21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 45 60 70 To call up the water hardness level in the display Switch the dishwasher off with the Off button V Press the programme selector button in and whilst holding it in switch the dishwasher on using the On button U Keep the programme selector button pressed in until the lower right hand programme indicator comes on Press the Turbo Combi tabs butt...

Страница 18: ...ter softener continues to function Selecting the Combi tabs option reduces salt consumption to between 1 3 and 1 4 of the normal amount If the water in your area is very soft and constantly lower than 0 7 mmol l 4 d German scale you do not need to add dishwasher salt However the water softener must still be programmed to correspond to the water hardness level in your area Inadvertently filling the...

Страница 19: ...rvoir is full or until water runs out of the opening The salt reservoir holds approx 1 kg of salt depending on the brand used Do not add any more than 1 kg of salt As the salt reservoir is filled displaced water may overflow Clean any excess salt from around the reservoir opening and then close the flap Run the Quick wash programme im mediately without any crockery in the dishwasher and without se...

Страница 20: ... indicator may still be illuminated during this process It will go out once the salt concentration has reached the correct level The salt indicator light will not come on if the dishwasher is programmed for a water hardness level of below 0 7 mmol l 4 d German scale After filling the salt reservoir run the Quick wash programme immedi ately without any crockery in the dishwasher and without selecti...

Страница 21: ...ishwashers into the reservoir Alternatively it is possible to use Household vinegar with a max 5 acid content or Liquid citric acid up to 10 acid content The resulting rinsing and drying quality will not however be as good as when rinse aid is used Do not use vinegar with a higher acid content e g vinegar essence 25 acid This would damage the dishwasher If you only ever use combination products co...

Страница 22: ...ogramme Wipe up any spilled rinse aid This prevents over foaming occurring during the next programme Rinse aid indicator When the light comes on the reservoir contains sufficient rinse aid for 2 3 programmes only Add rinse aid in plenty of time If the Combi tabs function has been selected the rinse aid indicator light will not come on see Additional functions Turbo Combi tabs Before using for the ...

Страница 23: ...tch the dishwasher on using the On button U Keep the programme selector button pressed in until the lower right hand programme indicator comes on If this does not happen start the procedure from the beginning again Press the Turbo Combi tabs button three times The Combi tabs indicator light will flash briefly three times at intervals p 3 will flash in the Time display This means that the rinse aid...

Страница 24: ...hollow items e g champagne glasses should be placed in the centre of the basket to ensure better water coverage Wide based items should be placed at an angle so that water can run off them freely The spray arms must not be blocked by items which are too tall or hang through the baskets If in doubt test for free movement by manually rotating the spray arms Make sure that small items cannot fall thr...

Страница 25: ...d cutlery make sure they are dishwasher proof If delicate glassware is washed in the dishwasher ensure that only very low temperatures are used see programme chart or a special glass care programme is used depending on model This will reduce the risk of clouding If in doubt wash delicate glassware by hand Please note Silverware previously cleaned with a silver polish may still be damp or spotted a...

Страница 26: ... such as soup ladles mixing spoons and long knives should be placed lying down across the front of the upper basket Hinged cup rack To make room for tall items raise the rack upwards Positioning rail depending on model Glasses can be arranged along the positioning rail to give them some support during the programme Raise the rail and lean the glasses against it The positioning rail can be flipped ...

Страница 27: ...s support is designed to hold tall glasses and glasses with stems securely Lower the support and lean tall glasses against it You can also remove a section of the cutlery tray to make more room for tall glasses Loading the dishwasher 27 ...

Страница 28: ...er basket Pull the basket up until it clicks into place To lower the upper basket Pull upwards on the levers at either side of the upper basket Adjust the basket to the desired height and then push the levers securely back down into position Depending on the setting of the upper basket the following plate dimensions can be accommodated Dishwasher with cutlery tray see data plate for model number U...

Страница 29: ...t place delicate glassware in the lower basket Dishwashers with cutlery tray Dishwashers with cutlery basket Hinged spikes The spikes are used for washing plates and saucers Both rows of spikes at the back can be lowered to make more room for large items e g pots pans and dishes Press the yellow lever downwards a and then lower the spikes b Loading the dishwasher 29 ...

Страница 30: ... lower basket with the hooks going under the long cross piece as illustrated Press down on the handle until the insert is held securely in position Removable vario insert depending on model The vario insert is used for washing cups glasses plates saucers pots and pans The cup rack can be raised to make more room for tall items Stem glassware e g wine glasses or champagne flutes can be leaned again...

Страница 31: ...llustrated Press down on the insert until it clicks into position Bottle holder depending on model The bottle holder can be used to wash narrow items e g milk and baby bottles It can be inserted into the bottom basket in more than one place See the areas marked in white in the illustration Do not place a bottle holder in the corners Water will not be able to access the bottles properly and they wi...

Страница 32: ...t least one of the serrated retainers on the base of the cutlery tray to ensure that water runs off them freely The upper spray arm must not be blocked by items which are too big e g cake slices The cutlery tray inserts are removable For example you can remove one insert to make room for larger items of crockery in the upper basket If spoon handles do not fit between the holders then lay them the ...

Страница 33: ...ier Place small spoons in the individual slots to either side of the cutlery basket Cutlery insert for the cutlery basket Use the insert supplied for heavily soiled spoons The insert separates the items so that they can be more easily accessed by water Fit it into the cutlery basket if required Insert cutlery with the handles facing downwards and distribute them evenly along the insert Loading the...

Страница 34: ...n products is also available see section Additional functions Combi tab depending on model In addition to detergent combi tabs contain rinse aid and salt substitutes Combi tabs are available as 3 in 1 or when they also contain other components such as glass and stainless steel protective additives and enhanced cleaning power as 4 in 1 5 in 1 etc Refer to the manufacturer s packaging as to whether ...

Страница 35: ...ontact with the dishwasher detergent only add detergent just before starting the programme and close the door activating the child safety lock if your dishwasher is fitted with one Adding detergent Press the opening catch on the detergent dispenser The flap will spring open The flap is always open at the end of a programme Add the required amount of detergent and close the flap Make sure that the ...

Страница 36: ...ired with the programme selector button The indicator light for the programme selected lights up The programme duration will appear in hours and minutes in the display If the Turbo and or Combi tabs functions have been selected the corresponding indicator s will also light up You can now select an additional function see Additional functions Start the programme by closing the door The In operation...

Страница 37: ...mount of crockery and the temperature of the incoming water To save energy the time display goes out after a few minutes if you do not press any buttons during this time Press any button apart from the Off button V to switch the time display back on again At the end of a programme At the end of a programme the In operation indicator light will be visible flashing slowly with the door shut When the...

Страница 38: ...ould be turned off Unloading the dishwasher Dishes tend to break and chip more easily when they are hot Allow the dishes to cool until they are comfortable enough to handle before unloading them If you open the door fully after switching off the dishes will cool much faster First unload the lower basket then the upper basket and finally the cutlery tray depending on model This will prevent water d...

Страница 39: ...prox 20 seconds This will enable the temperature in the wash cabinet to settle Then close the door firmly making sure that it clicks into place Changing a programme If the detergent dispenser flap has already opened do not change the programme If a programme has already started and you wish to change it proceed as follows Open the door Press the Off button V Press the On button U Select the progra...

Страница 40: ...he type of detergent you are using The Turbo Combi tabs button is used here for selecting between standard detergents powder liquid and 2 in 1 tabs and combination detergents 3 in 1 4 in 1 tabs etc The programme sequence is then adapted to suit the type of detergent selected Depending on the programme the duration can be considerably longer If the Combi tabs indicator does not light up the dishwas...

Страница 41: ...etergent can become lumpy and stick to the dispenser with the result that it is not fully dispensed Do not use liquid detergent when selecting Delay start as it can run into the dishwasher before it is required Open the door Switch the dishwasher on with the On button U The On indicator light U comes on Select the programme required with the programme selector button Press the button The last Dela...

Страница 42: ... the programme selected comes on How the Delay start time is shown in the Time display up to 59 minutes e g 30 minutes 30 between 1 hour and 9 hours 30 minutes e g 5 hours 5 00 10 hours and over e g 15 hours 15 Starting a programme before the Delay start period has elapsed A programme can be started before the Delay start period has elapsed Proceed as follows Open the door Press the Off button V P...

Страница 43: ... Open the door Switch the dishwasher off with the Off button V Press the programme selector button in and whilst holding it in switch the dishwasher on using the On button U Keep the programme selector button pressed in until the lower right hand programme indicator comes on If this does not happen start the procedure from the beginning again Press the Turbo Combi tabs button four times The Combi ...

Страница 44: ...r comes on If this does not happen start the procedure from the beginning again Press the Turbo Combi tabs button twelve times The Combi tabs indicator light will give one long flash and two brief flashes at intervals The flashing sequence in the Time display shows whether a setting other than the factory default setting has been set p 1 All settings are set to factory default settings p 0 At leas...

Страница 45: ... hand programme indicator comes on If this does not happen start the procedure from the beginning again Press the Turbo Combi tabs button five times The Combi tabs indicator light will flash briefly five times at intervals The message flashing in the Time display shows whether the Adjust Sensor wash function is activated or deactivated p 1 The Adjust Sensor wash function is activated p 0 The Adjus...

Страница 46: ...ase deposits in the cabinet these can be removed with a proprietary dishwasher cleaner or conditioner Cleaning the door and the door seal Wipe the door seals regularly with a damp cloth to remove food deposits When the dishwasher is being loaded food and drink residues may drip onto the sides of the dishwasher door These surfaces are outside the wash cabinet and are not accessed by water from the ...

Страница 47: ...e and a solution of hot water and washing up liquid Then dry with a soft cloth To avoid damaging external surfaces do not use cleaning agents containing soda ammonia acids or chlorides cleaning agents containing descaling agents abrasive cleaning agents e g powder cleaners and cream cleaners solvent based cleaning agents stainless steel cleaning agents dishwasher cleaner oven sprays glass cleaning...

Страница 48: ...ce Collection of coarse soil may cause the filters to clog The level of soiling and time it takes before the filters need cleaning will vary depending on use Check the condition of the filters regularly and clean them if necessary Switch the dishwasher off Turn the handle anti clockwise to release the filter combination a Lift the filter combination out of the dishwasher b Remove any coarse partic...

Страница 49: ...ap so that the catch engages Replace the filter combination so that it lies flat in the base of the wash cabinet Then turn the handle clockwise until the arrows line up to lock the filter combination in place Take care when you are fitting the filter combination that it is secured in position correctly Otherwise coarse soil could get into the circulation system and cause a blockage Cleaning and ca...

Страница 50: ...f your dishwasher is fitted with one Push the top spray arm upwards to engage the inner ratchet Then unscrew the spray arm Push the middle spray arms upwards a to engage the ratchet Then unscrew the spray arm b Remove the lower basket Pull the lower spray arm firmly upwards to remove it Use a pointed object to push food particles into the spray arm jets Rinse thoroughly under running water Replace...

Страница 51: ...oblem Possible cause Remedy The dishwasher does not start The door is not properly closed Push the door firmly shut The appliance is not plugged in Insert the plug and switch on at the socket The fuse has tripped Reset or replace the fuse Minimum fuse rating see data plate The appliance is not switched on Press the On button U and select a programme The dishwasher stops during a programme The fuse...

Страница 52: ...lve as described in Maintenance If this does not resolve the problem switch the dishwasher off with the Off button V After a few seconds Switch the dishwasher on Select the programme required with the programme selector button Close the door If the indicator lights flash again there is a technical fault Call the Service Department The drain pump works even when the door is open Fault F70 The Water...

Страница 53: ...lt code FXX shows in the display Before rectifying the problem you must Switch the dishwasher off with the Off button V Fault F12 F13 Water intake is restricted Open the stopcock fully Clean the water inlet filter see Maintenance The water pressure at the intake is lower than 30 kPa 0 3 bar Seek professional advice Fault F11 Water outlet is restricted water remains in the wash cabinet at the end o...

Страница 54: ...alt reservoir has not been closed properly Close the flap to the salt reservoir properly The dishwasher stops during a programme The In operation indicator is flashing quickly The buzzer sounds The Salt indicator flashes when the door is open Fault code F86 shows in the display The salt reservoir has not been closed properly Switch the dishwasher off with the Off button V Close the flap to the sal...

Страница 55: ...e inside of the door and the interior walls This is caused by the drying system and does not indicate a fault The moisture will dissipate after a short while Water remains in the wash cabinet at the end of a programme Before rectifying the problem you must Switch the dishwasher off with the Off button V The filter combination in the wash cabinet is clogged Clean the filter combination See Cleaning...

Страница 56: ... the spray arm Rattling noise in the wash cabinet Items of crockery are insecure in the wash cabinet Interrupt the programme and rearrange the items of crockery Knocking noise in the water pipes This may be caused by the on site installation or the cross section of the piping This has no influence on dishwasher function If in doubt contact a suitably qualified plumber Problem solving guide 56 ...

Страница 57: ...Rearrange the items so that the spray arms can rotate freely The filter combination in the base of the wash cabinet is not clean or is not correctly fitted This may cause the spray arm jets to get blocked Clean and or fit the filter combination correctly Clean the spray arm jets See Cleaning and care The non return valve is open and blocked Dirty water has flowed back into the wash cabinet Clean t...

Страница 58: ...on has been selected but the wrong type of detergent was used Set the Combi tab function to the detergent product being used see Additional functions White residue is visible on cutlery and crockery clouding occurs on glassware film can be wiped off Not enough rinse aid was used Increase the dosage See Before using for the first time Rinse aid There is no salt in the salt reservoir Fill the salt r...

Страница 59: ... of the detergent used is too low Change your detergent Plastic items are discoloured Natural dyes e g from carrots tomatoes or ketchup may be the cause The amount of detergent used or its bleaching effect was not sufficient to deal with natural dyes Use more detergent See Operation Discolouration is irreversible There are rust stains on cutlery The affected items are not corrosion resistant There...

Страница 60: ... union This filter is available from the Miele Spares Parts dept Cleaning the filter Disconnect the dishwasher from the mains supply Switch off at the mains socket and withdraw the plug Close the stopcock Unscrew the inlet hose Carefully remove the seal Withdraw the filter using pointed pliers and rinse clean under running water Replace the filter and seal making sure they are sitting correctly Re...

Страница 61: ...tainer or utensil Press the catch for the non return valve inwards a Lift out the non return valve b and rinse well under running water Remove all foreign objects from the non return valve The drain pump is situated under the non return valve see arrow Remove all foreign objects from the drain pump watch out for glass or bone splinters which are particularly difficult to detect and could cause inj...

Страница 62: ...un to dry on This needs a standard programme Shorter duration Pots pans everyday porcelain and cutlery To save water and energy Burnt on stubborn dried on food deposits containing starch or protein 1 This needs a powerful programme Shorter duration All types of crockery Food deposits with a strong smell This needs rinsing before running a programme 1 Food such as potatoes pasta rice or casseroles ...

Страница 63: ... wash 40 C 25 ml or 1 tab 3 Sensor wash gentle 25 ml or 1 tab Light soiling 50 C 25 ml or 1 tab 3 Turbo option Energy save 25 ml or 1 tab Pots pans 75 C 10 ml 25 ml or 1 tab Turbo option Quick wash 40 C Turbo option 2 see Detergent 3 In some cases tabs may not dissolve completely Programme chart 63 ...

Страница 64: ...crockery and level of food deposits If required 45 65 If required 60 70 X Quick wash 40 C 40 X 45 X Sensor wash gentle Variable programme sequence with glass care sensor controlled adjustment according to the amount of crockery and level of food deposits If required 40 48 If required 55 X Light soiling 50 C 50 X 65 X Energy save 45 X 60 X Pots pans 75 C X 75 X 65 X Programme chart 64 ...

Страница 65: ...in accordance with EN 50242 The durations given will vary depending on individual conditions and the effect the sensors have on the load Selecting the Turbo function can reduce the programme duration by up to 50 minutes with an increase in energy consumption of up to 0 2 kWh When the Combi tabs function is selected energy consumption may increase by up to 0 2 kWh and the programme duration by up t...

Страница 66: ...m could have been rectified as described in these instructions Future updates The programme update function is designed to enable a service technician to update your appliance s electronics in keeping with advances in technology Information regarding programme updates will be made known by the Miele Company as and when such developments become available For testing institutes All information requi...

Страница 67: ...ding on model If you would like to you will need to order wash long stemmed glassware a glassware insert for the upper basket wash bottles e g milk or baby bottles a bottle holder wash additional items of cutlery a small cutlery basket for the lower basket wash a lot of glasses a glassware insert for the lower basket wash large plates an insert for plates up to 33 cm diameter 35 cm diameter Option...

Страница 68: ...tall a suitable residual current device RCD Contact a qualified electrician for advice Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacement is obtained...

Страница 69: ...e is approx 1 5 m long A 1 5 metre long flexible metal extension hose pressure tested to 14 000 kPa 140 bar is available as an optional accessory if required A stopcock with a 3 4 male thread must be provided on site This appliance is constructed to comply with IEC EN DIN 61770 VDE 0700 Section 600 and may be connected to a suitable supply without an extra non return valve if national regulations ...

Страница 70: ... the right of the appliance The on site connector for the drain hose can be adapted to different widths of hose If the connector protrudes too far into the drain hose it will need to be shortened Otherwise the drain hose may become blocked The drain hose must not be shortened Make sure that there are no kinks in the hose and that it is not squashed or stretched Venting the drainage system If the o...

Страница 71: ... V 230 V Connected load 2200 W 2200 W Fuse rating 10 A 10 A Test certificates awarded KEMA VDE radio and television suppressed KEMA VDE radio and television suppressed Water pressure flow rate 30 1000 kPa 0 3 10 bar 30 1000 kPa 0 3 10 bar Hot water connection Up to max 60 C Up to max 60 C Delivery head Max 1 m Max 1 m Drainage length Max 4 m Max 4 m Mains cable Approx 1 7 m Approx 1 7 m Capacity 1...

Страница 72: ...Alteration rights reserved G1383 G2383 0509 M Nr 07 502 340 00 ...

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